Strategy*
Drive the implementation of all Financial Market Operation initiatives and achieving the quality objectives and standards required.
Contribute in achieving Financial Market operations delivery and service efficiency.
Ensure Financial Market Operations in compliance with Group policies and local regulations.
Meet own performance objectives and contribute in achieving Financial Market Operations objectives
Business*
Work closely with Middle Office head to manage day-to-day operations within financial market framework
Assist Group outsourcing processing centre to oversight workflow to ensure that processing/documentation is delivered in accordance with a strong emphasis on control, efficiency, capacity, best practice, process alignment and regulatory requirements
Network internally with colleagues, hub operations colleagues and customers to solve issues and improve efficiency
Processes*
Book, reconcile, validate trader’s executions (including but not limited to FX, listed, Bond, FX Derivatives, IR Derivatives and Credit Derivatives)
Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk
Understand the FX, listed, Bond, FX Derivatives, IR Derivatives and Credit Derivatives lifecycle from front to back and be the subject matter expert and go-to person for the core systems processing
Drive continuous improvement and innovate: o Partner with Technology to deliver transformation o Work with FO to identify booking model improvements and drive efficiency
Face of Operations to trading desk locally – primary point of contact: o Insulate FM from post execution processing / queries, represent Operations functions o Build team profile with the Front Office o Stakeholder engagement, 2-way flow of information – “Trusted Advisor”
New business enablement and solutions, partner to deliver strategic FM initiatives
Key Responsibilities*
People & Talent*
Be a great team worker and contribute to a achieving a great place to work
Ensure the continuous self-development as per agreed growth plan
Be instrumental in a team of operations professionals and generate talents
Work as a team and train fellow teammates
Risk Management*
Ensures adherence to country and global operating policies in area of responsibility, maintaining conformance and consistency of provision
Operate within the risk and control framework, i.e. take lead to minimize operational loss and manage regulatory breach, ensure no high-risk testing issue and/or material audit finding
Escalate risk issues for immediate resolution and closure.
Governance*
Build a strong understanding of current rules and anticipation of upcoming regulations
Adherence to Ops Risk Framework standards of implementation and process management:
Continuous review of procedures and booking model
Understand MIS, cost-per-trade, touch points per trade – and identify areas to proactively add value through improved data
Regulatory & Business Conduct*
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.