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浏览职位招聘观察购买与订阅
Tubi logo
比图
Senior Manager, Site Reliability Engineering
立即应聘

Senior Manager, Site Reliability Engineering

发布于 6 个月前

高层管理(VP/总经理/CEO)

Toronto, Canada (Hybrid)
高级经验
全职员工
混合式弹性办公
学历未注明
系统与安全工程
事件管理
团队管理
战略规划
AIOps
SRE

薪资面议

暂无薪资依据说明。

职位详情

关于这个职位

这是一个高级管理职位,负责领导并发展Tubi新成立的站点可靠性工程(SRE)团队

你将作为战略领导者,负责构建公司的可靠性路线图,带领团队通过自动化、数据驱动决策和无责学习文化,确保大规模分布式系统的可用性、性能和容量
该职位特别强调将AI技术(如AIOps)融入SRE实践,推动团队从被动监控向预测性维护转型

最低要求

年以上技术领域经验,其中至少3年以上担任工程领导职位,管理SRE、DevOps或生产工程团队

对SRE原则有深刻理解,包括服务等级指标(SLI)、服务等级目标(SLO)、错误预算、减少重复性工作和容量规划
出色的沟通、谈判和影响力技能,能够向组织内各级别的技术和非技术利益相关者阐述复杂的技术概念和战略
在转向管理岗位之前,拥有作为一线软件工程师或站点可靠性工程师的深厚技术背景
深入了解AWS服务(特别是网络、IAM、EKS、ALBs/NLBs、Route 53、CloudWatch)
在生产环境中使用Kubernetes(首选EKS)的实践经验,包括服务暴露、网络和可用性工程
熟悉现代SRE工具和技术,包括基础设施即代码(如Terraform、Ansible)、容器编排(Kubernetes)、可观测性平台(如Prometheus、Grafana、Datadog、Splunk)、事件处理工具(如PagerDuty、FireHydrant)、部署安全工具(如Argo Rollouts、LaunchDarkly)和可观测性标准(如OpenTelemetry)

工作职责

团队领导与指导:领导、指导和壮大站点可靠性工程师团队

营造创新和技术卓越的文化,让工程师能够发挥最佳水平
提供个性化辅导,制定职业发展计划,并指导团队内资深和新秀人才的职业发展
建立公平、可持续的待命制度(包括全球覆盖),保护专注时间并避免职业倦怠
定义团队仪式——操作手册审查、演练日和事件复盘——以强化质量和学习
战略规划与愿景:定义并推动Tubi可观测性和自动化平台的多年度技术战略和愿景
与基础设施负责人合作,协调Tubi的基础设施和SRE路线图
与技术领导者合作,使SRE路线图与业务目标保持一致
倡导数据驱动的可靠性方法,使用服务等级目标(SLO)和错误预算来促进关于风险和功能交付速度的有效对话
卓越运营与事件管理:负责关键用户服务端到端的可用性、性能和效率
改进我们的事件响应实践,以降低平均解决时间(MTTR)和平均故障间隔时间(MTBF)
倡导严谨、无责和数据驱动的事后分析文化,确保我们从成功和失败中学习,推动工程团队进行系统性修复和自动化,以防止事件再次发生
简化和改进我们现有的流程和实践,并与其他团队合作,通过改进当前流程来提高我们的生产发布标准
定义并调整24×7待命轮换,以实现低噪音和快速响应
在重大事件期间充当高管升级联系人
负责灾难恢复策略(操作手册、故障转移演练、恢复模拟),并跟踪SLO差距,制定有时限的补救措施
财务与供应商管理:负责SRE预算、工具和人员编制
管理与关键第三方供应商的关系,涉及我们的可观测性和SRE相关AI平台,与基础设施负责人和财务团队合作进行合同谈判,并确保我们从投资中获得最大价值
跨职能协作:作为软件工程、产品管理和基础设施/安全领域领导者的关键影响者和战略合作伙伴
在整个组织中推动SRE最佳实践和原则的采用,确保新服务从一开始就为可靠性、可扩展性和可观测性而设计
AI使命:用AI构建可观测性的未来:你将不仅仅是管理一个使用AI的团队
你将领导构建一个AI原生的SRE职能
这是一个战略使命,需要一位具有前瞻性的领导者,他既了解将智能系统集成到关键运营中的潜力,也了解其风险
这包括:AIOps战略开发:制定并执行将AIOps和机器学习集成到我们可观测性堆栈中的战略
你的目标是将团队从被动监控状态转变为预测性维护和自动异常检测状态,从根本上改变我们确保可靠性的方式
用AI加速自动化:倡导在SRE团队中有效且负责任地使用AI辅助编码工具(例如Claude Code、Cursor)
你将设定标准和实践,以利用这些工具加速自动化、运营工具和基础设施代码的开发
构建商业案例:为新AI工具构建技术经济案例,管理供应商关系,并确保这些强大系统的成本效益和安全实施
你必须能够用减少停机时间、提高运营效率和更快的事件解决时间来阐述这些投资的回报率
培养关键的AI素养:培养一种能够批判性评估、调试和学习AI系统输出的文化
这涉及将我们无责的事后分析理念扩展到AI驱动的行动和建议,确保团队保持控制并理解自动化决策背后的“原因”

优先资格

具备高管级别的事件沟通/叙事能力(清晰的状况更新、利益相关者协调和事后分析报告)

在招聘、发展和指导高绩效工程师方面有成功经验,包括管理高级和首席级别的人才
有管理全球分布式团队以及制定公平且可持续的待命轮换制度的经验
在技术基础设施和工具方面的财务规划、预算管理和供应商合同谈判经验

AI 洞察

优缺点分析

优点

  • Opportunity to build and shape a new SRE team from the ground up with a strategic mandate, offering significant autonomy and impact. Exposure to cutting-edge AI integration in SRE (AIOps), positioning you at the forefront of industry trends within a major media streaming service (Tubi, part of Fox). Hybrid work model in Toronto provides flexibility, and the role includes competitive compensation, bonus potential, and comprehensive benefits including generous parental leave and wellness reimbursements.
  • High-stakes responsibility for the reliability of a platform serving over 100 million monthly active users, requiring effective 24/7 on-call management and incident response under pressure. The dual challenge of managing both traditional SRE operational excellence and pioneering the integration of complex AI/ML systems into critical operations. Need to balance rapid product innovation with rock-solid stability, often requiring difficult trade-off decisions and influencing resistant stakeholders across engineering and product teams.
  • This role is ideal for an experienced SRE or DevOps engineering leader who is both deeply technical and strategically minded, passionate about building high-performing teams and eager to pioneer the application of AI to solve operational challenges at scale.

缺点 / 挑战

暂无明显挑战项

角色解读

  • This role offers a path to senior engineering leadership, potentially advancing to Director or VP-level positions overseeing broader infrastructure, platform engineering, or technology strategy. The focus on building an AI-native SRE function positions the leader at the forefront of operational innovation, opening opportunities in AI/ML operations, technical strategy, or specialized consulting. Success could also lead to expanded responsibilities within Fox Corporation's broader media technology groups.
  • Lead and grow a new SRE team, setting the strategic vision for reliability and observability at Tubi. Drive the integration of AI and machine learning (AIOps) into the SRE function to enable predictive maintenance and automated anomaly detection. Own the end-to-end availability, performance, and efficiency of critical user-facing services, managing incidents, budgets, and vendor relationships.
  • Deep technical expertise in SRE principles (SLIs/SLOs, error budgets), cloud infrastructure (AWS, especially EKS), and modern tooling (Kubernetes, Terraform, Prometheus). Strong leadership and people management skills to mentor engineers and foster a blameless learning culture. Strategic thinking and communication skills to define multi-year roadmaps, influence cross-functional peers, and articulate technical concepts to diverse stakeholders.

申请策略

  • Research Tubi's streaming platform, its scale, and any public technical blog posts to understand their current tech challenges. Prepare to discuss how you would approach the specific 'AI Mandate'—developing an initial strategy for integrating AI into their observability stack. Emphasize alignment with their stated culture of 'blameless learning,' 'data-driven decision-making,' and 'relentless automation' in your cover letter and interviews.
  • Quantify your impact in previous SRE/leadership roles using metrics like reduced MTTR, improved SLO attainment, cost savings from automation, or team growth. Highlight specific experience with the listed tech stack (AWS, Kubernetes, Terraform, Prometheus/Grafana) and any prior work with AI/ML concepts or tools in an operational context. Demonstrate strategic leadership by detailing how you've defined technical roadmaps, managed budgets/vendors, and influenced cross-functional partners to adopt SRE practices.
  • If lacking, gain familiarity with core AIOps concepts, use cases for predictive monitoring, and the capabilities of tools mentioned (e.g., exploring Claude Code/Cursor for automation). Brush up on advanced Kubernetes topics (networking, security, scalability on EKS) and AWS cost optimization strategies relevant to large-scale streaming services. Practice articulating complex technical strategies and their business value (ROI) to non-technical audiences.

面试指南

  • Use the STAR method (Situation, Task, Action, Result) for behavioral questions, focusing on your leadership actions and quantifiable outcomes. For strategic questions, structure your answer by first understanding the goal, then outlining key phases (assessment, pilot, scaling), addressing risks, and defining success metrics. Always link technical decisions back to business objectives (user experience, cost efficiency, innovation velocity).
  • Walk me through how you would design and implement a strategy to integrate AI/ML (AIOps) into our existing SRE observability practices. Describe a time you had to manage a major production incident. What was your role, how did you communicate, and what systemic fixes did you implement? How do you balance the need for rapid feature development (using error budgets) with maintaining high reliability standards? How would you build and mentor a new SRE team, and what are your key principles for creating a sustainable on-call rotation? Tell me about your experience managing an SRE budget and negotiating with vendors for tooling.
  • Prepare 2-3 detailed case studies from your past experience that cover team building, incident management, technical strategy execution, and cross-functional influence. Be ready to whiteboard or discuss a high-level architecture for a reliable, observable microservices system on AWS/EKS. Research and formulate thoughtful questions about Tubi's specific reliability challenges, their current AI initiatives, and the team's relationship with other engineering groups.

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