Senior Logistics Technician
发布于 大约 16 小时前基层主管/组长
值不值得投
综合评分 78
Senior logistics lead role at Microsoft's Taoyuan data center, offering strong development opportunities and purpose in supporting global cloud infrastructure, with a traditional on-site work model.
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资怎么样
45K
比供应链管理中位数高
发布情况
新岗位 · 今天发布
公司情况
这家公司招聘很活跃
58 个在招
市场机会
选择面较广
供应链管理 · 约 750 个在招
职位详情
关于这个职位
This is a Senior Data Center Inventory & Asset Technician role within Microsoft's Cloud Operations & Innovation team in Taoyuan, Taiwan. You will lead and guide a team of technicians on inventory management tasks, coordinate inbound/outbound logistics, act as a subject matter expert for warranty processes, and ensure safety compliance, all to support the core infrastructure for Microsoft's global cloud services.
最低要求
High School Diploma AND 5+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. Familiar in PBI (power BI) and PA (power automate) is a plus. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role, including passing the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
工作职责
Prioritize ticketing queues, work to resolve escalations, and clear blocking issues to enable continued delivery of Inventory and Asset Management (IAM) activities. Provide task specific guidance to a team of technicians responsible for preparing and executing incoming/outgoing deliveries and documenting inbound/outbound packages (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities). Coordinate with external stakeholders including third-party warehouses, Original Equipment Manufacturer (OEM) vendors, and suppliers as necessary to facilitate inbound and outbound deliveries. Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations. Leverage process knowledge and technical skills to resolve escalations (or further escalate if needed), clear blocking issues, and may enable on site and/or remote data center support activities. Maintain a strong stakeholder focus to improve quality and ensure that the customer receives the highest return on their investment. Ensure teams maintain and perform steps required to keep the inventory balance accurate. Act as the Subject Matter Expert (SME) about the Return Merchandise Authorization (RMA) warranty process ensuring teams process failed vendor hardware devices using tools and processes RMAs. Manage schedule of DBD destruction or shredding in partnership with senior leadership and ensure team is following all processes and procedures to perform DBD destruction. Attend, conduct, or assist in conducting daily safety briefings, completes required safety training, provides guidance to technicians to facilitate compliance with safety procedures (e.g., Personal Protective Equipment (PPE) usage, rack moving, heavy-equipment usage, lifting, ladder/rolling stair use). Seek out opportunities to contribute to workstreams and evolve existing workstream processes, services, and solutions toward greater simplification and automation. Embody our culture and values.
优先资格
+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.
AI 洞察
优缺点分析
优点
- Work at the core of Microsoft's global cloud infrastructure, supporting services used by billions.
- Strong emphasis on employee development, including training, certifications, and career rotation programs.
- Experience in a massive, world-class data center operation with global scale and impact.
- Role combines technical logistics expertise with team leadership and process improvement.
- Requires working in a data center environment, which can involve physical tasks, heavy equipment, and strict safety protocols.
- High-volume periods and escalation situations may require flexible problem-solving under pressure.
- Needs to stay current with evolving inventory management technologies and procedures.
- Experienced logistics or warehouse professionals with an IT background who enjoy hands-on operations, have leadership aspirations, and want to contribute to large-scale technology infrastructure.
缺点 / 挑战
暂无明显挑战项
角色解读
- Can grow into broader operational leadership roles within Microsoft's global data center network.
- Opportunities to specialize in logistics systems, process engineering, or data center operations management.
- Potential to move into project management or roles focused on supply chain strategy for large-scale IT infrastructure.
- Lead and guide a team of technicians on daily inventory and asset management tasks within a data center environment.
- Act as the primary coordinator for inbound/outbound logistics, liaising with vendors, warehouses, and suppliers.
- Serve as the Subject Matter Expert (SME) for critical processes like warranty (RMA) and secure data destruction.
- Ensure strict compliance with safety protocols and contribute to process improvements and automation.
- Deep, hands-on experience in warehouse operations, inventory control, and supply chain logistics within an IT setting.
- Ability to prioritize work, manage escalations, and provide clear guidance to team members.
- Familiarity with tools like Power BI and Power Automate for tracking and process improvement.
- Strong coordination skills for working with cross-functional teams and external partners.
申请策略
- Research Microsoft's data center operations and their commitment to sustainability to align your application.
- Be prepared to discuss specific examples of how you've handled logistics challenges or improved team performance.
- Understand the importance of safety and compliance in a data center environment.
- Detail 5+ years of progressive experience in IT inventory, warehouse management, or supply chain roles.
- Highlight specific achievements in process improvement, cost reduction, or efficiency gains.
- Include any experience with inventory management systems, WMS, or data analytics tools.
- Mention safety leadership, team training, or coordination with external vendors.
- Refresh knowledge of inventory management best practices and KPIs (e.g., cycle counts, accuracy rates).
面试指南
- For operational examples: Use the STAR method (Situation, Task, Action, Result) to provide structured, concrete answers.
- For leadership questions: Focus on communication, clear instructions, leading by example, and monitoring for compliance.
- For motivation: Connect your experience in logistics to Microsoft's scale and mission, emphasizing impact.
- Describe a time you had to resolve a significant inventory discrepancy or logistics escalation. What was your process?
- How would you approach training and guiding a team of technicians on a new inbound procedure?
- Can you give an example of how you used data or tools like Power BI to improve an inventory process?
- What safety protocols are critical when working with heavy equipment in a warehouse or data center?
- Why are you interested in supporting Microsoft's cloud infrastructure specifically?
职位点评
薪资福利
This position likely offers competitive compensation and benefits typical of a large multinational tech company, meeting standard market expectations for a senior technical role.
成长发展
The role is within Microsoft's CO+I group, which explicitly highlights training, professional certifications, career rotation programs, and personal development opportunities.
工作生活
The job is on-site at a data center, with no mention of remote or hybrid work. Work-life balance may depend on shift schedules and operational demands inherent to maintaining critical infrastructure.
使命价值
The position is integral to maintaining the infrastructure for Microsoft's global cloud services (Azure, Office 365), offering a clear sense of contributing to technology used by billions.
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