汇丰
Senior Programme Manager (Transformation) - Hang Seng Bank (HK)
Senior Programme Manager (Transformation) - Hang Seng Bank (HK)
发布于 3 个月前中层管理(经理/总监)
Mongkok, Kowloon, Hong Kong
高级经验
全职员工
混合式弹性办公
本科
项目与项目集管理
Agile
Process Re-Engineering
Business Analysis
Wealth Management
Retail Banking
Data Models
AI 估算 · 72k–135k
香港银行业高级经理薪资较高，10年+经验及管理职责，月薪约8-15万港元，人民币折算后合理
职位详情
关于这个职位
This Senior Programme Manager role at Hang Seng Bank leads transformation initiatives in Retail Banking and Wealth. You will manage a team, drive end-to-end project delivery, and optimize business processes using agile methodologies. The role offers exposure to strategic projects and requires strong leadership and analytical skills.
最低要求
Requirements:
University graduate in related disciplines or other relevant qualifications.
Minimum of 10 years’ relevant experience in leading scrum teams to implement medium-large scale projects successfully.
Strong in project management/business analysis capability.
Knowledge in Wealth Management, Private Banking, Investment related business preferred.
Familiarize with different ranges of business analytical tools like data models, process flow construction, customer journey mapping etc.
Agile knowledge and scrum master experience will be an advantage.
Being proactive, innovative, with good communication and analytical skills, and is able to share previous experience on presenting his/her proposals in front of senior management.
Proficiency in both spoken and written English and Chinese.
Ability to adopt a growth mindset and proactively identify and drive change opportunities across different stakeholders to secure their support.
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
工作职责
Principal responsibilities:
Lead a team to provide internal consultancy services on project /systems implementation, workflow design, and process re-engineering in various Retail Banking and Wealth business area.
Provide SME supports on investigating operational issues, problems and new opportunities. Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business / change impact.
Orchestrating end-to-end study on business models and process map of products and services with varying levels of complexity to help assess, and communicate to RBW management on how different scenarios impact existing state of business.
Drive the project team to prioritise product backlog by providing insight based on business knowledge, investigations, and analysis.
Steer the team to defining clear criteria for acceptable final solutions of work to ensure new business and services meet business and user needs and are aligned with organisational goals
Keep abreast on latest technology / best practices in different line-of-business within HASE, and/or recent technology trend in banking industry, and deliver changes to current processes with efficiency and cost improvement.
Acting as a role-model to foster a high engagement team to deliver good quality outputs which exceed user expectations.
优先资格
Knowledge in Wealth Management, Private Banking, Investment related business preferred. Agile knowledge and scrum master experience will be an advantage. Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
AI 洞察
优缺点分析
优点
- Opportunity to lead high-impact transformation projects in a top-tier bank.
- Exposure to multiple business domains (wealth, lending, insurance) and senior management.
- Hybrid work style and competitive compensation package.
- Strong brand name and career development support.
- Requires extensive experience (10+ years) and proven leadership in large-scale projects.
- Must navigate complex stakeholder landscape and regulatory environment.
- High expectations for delivery speed and quality in a dynamic banking sector.
- Experienced programme managers with a background in banking or financial services, strong agile skills, and a drive to lead transformation.
缺点 / 挑战
暂无明显挑战项
角色解读
- Advance to senior leadership roles like Head of Transformation or COO within Retail Banking.
- Move into broader strategic roles across the bank or regional offices.
- Deepen expertise in digital banking and fintech innovation.
- Lead a team to provide internal consultancy on project implementation and process re-engineering.
- Drive end-to-end transformation initiatives across lending, wealth, insurance, and omni-channel areas.
- Prioritize product backlog, define solution criteria, and ensure alignment with business goals.
- Act as a role model to foster high engagement and deliver quality outputs.
- Strong project management and business analysis capabilities.
- Deep knowledge of agile methodologies and scrum master experience.
- Proficiency in data models, process flow, and customer journey mapping tools.
- Excellent communication, analytical, and stakeholder management skills.
申请策略
- Tailor your CV to reflect both project management rigor and strategic thinking.
- Research Hang Seng's recent digital transformation initiatives to show genuine interest.
- Emphasize 10+ years of leading cross-functional scrum teams and delivering medium-large projects.
- Showcase specific achievements in process re-engineering and business transformation in banking.
- Highlight agile certifications (e.g., CSM, SAFe) and familiarity with data analytics tools.
- Demonstrate bilingual proficiency (English & Chinese) and experience presenting to senior management.
- Obtain a recognized agile certification like Scrum Master or SAFe Agilist.
- Learn advanced data modeling tools (e.g., SQL, Tableau) to strengthen analytical capability.
面试指南
- Use the STAR method (Situation, Task, Action, Result) to structure answers with concrete examples.
- For prioritization questions, mention techniques like MoSCoW or value vs. effort analysis.
- Discuss stakeholder management: identify key players, communicate transparently, and show alignment with business goals.
- Describe a time you led a large-scale transformation in a banking environment. What challenges did you face?
- How do you prioritize a product backlog when stakeholders have conflicting interests?
- Explain how you would approach process re-engineering for a retail banking product.
- What agile metrics do you use to track project success?
- How do you keep your team engaged and motivated during complex projects?
职位点评
74
综合评分
Senior banking transformation role with strong career development, competitive pay, hybrid work, but limited mission-driven purpose.
更适合这类人
This role is ideal for career-driven professionals seeking growth and impact in a stable, well-compensated environment with moderate flexibility.
表现最好
成长发展
相对薄弱
使命价值
薪资福利80
成长发展85
工作生活70
使命价值60
薪资福利
80较高
The position offers a competitive compensation package typical of senior banking roles in Hong Kong, though specific salary is not disclosed. Benefits include career development opportunities but no explicit perks mentioned.
薪资信号未披露（AI估算：72K-135K/月）
福利待遇competitive compensation packages
成长发展
85较高
The role involves leading transformational projects with exposure to new technologies and business areas. The bank emphasizes career development and provides opportunities to work on strategic initiatives, though no formal training programs are listed.
技术前沿主流现代技术
技术栈Agile、Scrum、Data Models、Process Flow、Customer Journey Mapping
成长机会career development opportunities
业务类型ambiguous
工作生活
70中等
Hybrid work style is explicitly stated, offering flexibility. Office location in Mongkok is urban but likely requires commute. No explicit work-life balance signals beyond hybrid arrangement.
工作模式混合式弹性办公
办公地点市区核心地段
加班情况未提及（无法判断）
使命价值
60中等
The banking industry is stable but not high-growth. The role contributes to digital transformation, which has moderate social impact. No strong mission or innovation signals are emphasized in the JD.
行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流
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