HNW Underwriting Lead - Hang Seng Insurance - Hang Seng Bank (HK)

This role is the HNW (High Net Worth) Underwriting Lead at Hang Seng Insurance, responsible for leading and managing the Life Insurance Underwriting team. The position involves acting as a subject matter expert in underwriting decisions for HNW clients, driving digitalization and operational efficiency, and ensuring compliance with regulatory requirements. It requires extensive experience in life insurance underwriting and management, with a focus on high-net-worth market strategies.

Leading and managing the team of Life Insurance Underwriting, MI & Governance, and transformation project; Acting as the SME in simplified/full/HNW underwriting decision-maker on all life insurance products; Driving for customer-centric and digitalization journey by enabling underwriting rules engine for straight through process and leading the change for operational efficiency; Acting as a leader to build up the UW professionalism and to tighten the control in compliance with regulatory requirements and internal policy; Overseeing the outsourcing parties for proper oversight and governance to act as one single team and to deliver the best-in-class services in market; Providing sound and informed advice to senior management on establishing and maintaining long term mortality and morbidity targets; Providing underwriting expertise to support new product development and in-force policy portfolio management; Formulation and review of underwriting policy, guidelines and manuals in compliance with internal policy and external regulatory requirements; Acting as a process and control owner to conduct continuous monitoring against all the related risks and controls for areas of improvements and resolution; Responsible for internal and external third party risk management including discharge of oversight responsibilities, regular performance and control review, contract review, pricing and recommendations to achieve the strategic goals and to ensure the delivery of services as expected; Striving for streamlining opportunities and operational efficiency; Ensuring the teams deliver in line with demand statements; Planning and prioritisation of day-to-day processing across teams; Establishing targets for a number of teams to meet overall goals in Production Quality and Financial Performance; Developing and/or implementing Operating Procedures in accordance with the Business Services Operating Model; highlighting any local procedures.

Fellow of the Academy of Life Underwriting, Fellow Life Management Institute, or Chartered Life Underwriter; Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB).