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Customer Master Data Specialist (Americas)

Customer Master Data Specialist (Americas)

发布于 大约 7 小时前

普通员工/个人贡献者

Philippines, Makati, National Capital Region
初级经验
全职员工
混合式弹性办公
本科
客户服务与支持
Macro
Ms Excel
Process Improvement
Sap
Vba

AI 估算 · 6k–10k

Entry-level GBS role in Makati; salary competitive for local market but modest in global terms.

职位详情

关于这个职位

This role focuses on managing customer master data in SAP, ensuring data quality and compliance. You will process data creation/updates, handle pricing data, and perform regular monitoring and reporting. It is a key operational role within Henkel's Global Business Services in Makati.

最低要求

Bachelor's Degree in any field, preferably business-related

At least 1 year related work experience in Customer Master Data Management (fresh graduates welcome)
Knowledge in MS Office Suites (Word, PowerPoint, Excel)
Excellent command of spoken and written English
Amenable to night shift and hybrid work set-up

工作职责

Ensure customer master data meets quality standards set by Global/Regional Process owners

Process requests for Customer Master Data creation or updates in SAP
Handle pricing master data requests and updates in SAP directly or by mass upload
Timely and accurate submission of SAP downloads for price and customer master information
Update monitoring files (master data tracker, utilization/productivity tool, attendance tracker) and regular documentation
Perform process improvement, awareness, adherence, and compliance to ISO, Quality, and Continuous Improvement requirements

优先资格

Skills in VBA and Macro

SAP knowledge
Quick to grasp new concepts and willing to learn

AI 洞察

优缺点分析

优点

  • Joining a multinational company with strong employer reputation in the Philippines.
  • Hybrid work model and flexible hours promote work-life balance.
  • Opportunity to develop expertise in SAP and master data processes.
  • Clear career progression within the GBS organization.
  • Night shift schedule may affect personal routine and health.
  • Role involves repetitive data entry tasks which can be monotonous.
  • Requires high accuracy under time pressure.
  • Detail-oriented fresh graduates or early-career professionals looking to start in a corporate GBS environment. Suitable for those comfortable with shift work and eager to build SAP skills.

缺点 / 挑战

暂无明显挑战项

角色解读

  • Progress to Senior Specialist or Team Lead within the GBS data management team.
  • Move into broader Master Data Management or Process Excellence roles.
  • Opportunities to transition to other GBS functions like Finance or Supply Chain.
  • Maintain and update customer master data in SAP to ensure accuracy and completeness.
  • Process pricing data changes and perform mass uploads as needed.
  • Monitor data quality, track performance metrics, and support continuous improvement initiatives.
  • Proficiency in SAP and MS Office (especially Excel) is critical for daily tasks.
  • Strong attention to detail and data accuracy are essential.
  • Good English communication skills to collaborate with global teams.

申请策略

  • Tailor your resume to mention 'master data' or 'data management' keywords.
  • During interview, ask about the team structure and shift rotation policy.
  • Highlight any SAP or ERP experience, even from academic projects or internships.
  • Emphasize Excel skills, especially VBA/macro automation if applicable.
  • Showcase data accuracy and process improvement examples from previous roles.
  • Take a basic SAP course (e.g., SAP MM or SD module) to demonstrate readiness.
  • Learn VBA or macro programming to stand out.
  • Practice English business communication for interviews.

面试指南

  • Use the STAR method (Situation, Task, Action, Result) for behavioral questions.
  • For technical questions, explain your step-by-step approach and quality checks.
  • For shift-related questions, show flexibility and a proactive attitude.
  • How do you ensure data accuracy when processing high volumes of data?
  • Describe a time you improved a process or identified a data quality issue.
  • Are you comfortable with night shift and hybrid work arrangements?
  • What is your experience with SAP or similar ERP systems?
  • How would you handle a request that doesn't meet data quality standards?

职位点评

67
综合评分

Stable GBS role with good benefits, hybrid work, but requires night shift and offers limited innovation.

从薪资福利、成长空间、工作节奏和岗位方向综合评估,方便横向比较。

更适合这类人
Candidates prioritizing stable benefits and skill development over lifestyle flexibility or social impact.
表现最好
薪资福利
相对薄弱
使命价值
薪资福利75
成长发展70
工作生活60
使命价值50

薪资福利

75中等

The salary is competitive for entry-level in Makati, and benefits like HMO, provident fund, and share plan are strong. However, night shift may reduce overall compensation appeal.

薪资信号未披露(AI估算:6K-10K/月)
福利待遇Flexible work scheme、Health and preventive care programs、Gender-neutral parental leave、Employee Share Plan、HMO healthcare coverage、Provident Fund、Group Life and Personal Accident Insurance

成长发展

70中等

Opportunities to learn SAP and VBA, plus clear growth path within GBS. However, the role is operational and may not involve cutting-edge technology.

技术前沿主流现代技术
技术栈SAP、VBA、Macro、MS Excel
成长机会Growth opportunities
业务类型cost_center

工作生活

60中等

Hybrid work and flexible hours are positive, but night shift is a major drawback for work-life balance. Location in Makati is central but commuting may be heavy.

工作模式混合式弹性办公
办公地点市区核心地段
加班情况明确要求弹性/高强度
工作生活平衡Flexible work scheme、Flexible hours、Hybrid work model、Work from anywhere policy

使命价值

50较低

The role supports data quality for a global company, but impact on end customers is indirect. The industry (chemicals/consumer goods) is stable but not mission-driven.

行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流
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