Customer Debug Engineer (Datacenter Platform)
发布于 大约 8 小时前普通员工/个人贡献者
值不值得投
综合评分 68
Advanced hardware debugging role at AMD with strong technical development potential, but work-life balance may be challenging.
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资怎么样
20K
比硬件工程师中位数低
发布情况
新岗位 · 今天发布
公司情况
这家公司招聘很活跃
35 个在招
市场机会
选择面较广
硬件工程师 · 约 230 个在招
职位详情
关于这个职位
This role is a Debug Engineer in AMD's Data Center Platform Engineering team, focused on collaborating with ODM/OEM customers to isolate, debug, and validate AMD data center products. You will work with internal engineering teams to resolve critical issues and ensure product development milestones are met.
最低要求
An engineering degree in Electrical Engineering, Computer Engineering, or Computer Science with 5+ years of extensive experience. The ideal candidate has worked at a computer hardware company as a design or debug engineer. Worked on multiple projects from development, through bring-up and validation, and supported through the release to production. Strong knowledge of X86 architectures, PCIe, memory interface, and performance tuning is desired. Experience in the use of tools such as JTAG debuggers, logic analyzers, and PCIe bus analyzers. Excellent communication skills are required in the role of supporting customers. Ability to distill complex technical issues into clear, concise, and easily understandable statements for diverse audiences, including non-technical stakeholders and senior management.
工作职责
Include experience in debugging Server/Data Center systems with an emphasis on platform-level debugging. Knowledge and use of standard debuggers, programmers, and emulators. A thorough understanding of Datacenter industry standard buses, such as HBM, DDR, PCIe, and other high-speed IO protocols is required, in addition to detailed knowledge of high-speed digital design and signal integrity. Further requirements include a strong understanding of BIOS, OS, and driver interactions at the system level, as well as a proficient understanding of x86 CPU architecture and functionality. Providing root cause analysis and guidance to internal and customer design teams to help resolve issues. Independently support projects and effectively collaborate with internal and external teams to handle all issues. Develop Debug Tools for Customer Debug proliferation and at scale.
AI 洞察
优缺点分析
优点
- Work on cutting-edge data center technologies at a leading semiconductor company.
- Direct impact on product development and customer success in a strategic market.
- Collaborate with diverse engineering teams and global partners.
- Opportunity to develop debug tools and methodologies at scale.
- High-pressure environment with critical issues requiring quick resolution.
- Dealing with ambiguity and complex, multi-layered system problems.
- Need to balance internal engineering goals with external customer demands.
- Experienced hardware engineers who thrive on solving complex technical issues, enjoy customer interaction, and want to contribute to large-scale data center platforms.
缺点 / 挑战
暂无明显挑战项
角色解读
- Progress to senior or principal engineer roles in hardware debugging and validation.
- Move into team lead or management positions within platform engineering.
- Specialize in emerging technologies like AI accelerators or high-performance computing systems.
- Debug and validate AMD data center products in collaboration with customers and ODM partners.
- Isolate complex system-level issues across hardware, BIOS, OS, and drivers.
- Provide root cause analysis and guidance to internal and external design teams.
- Develop debug tools for customer support and issue proliferation.
- Deep knowledge of x86 architectures, PCIe, memory interfaces, and high-speed IO protocols.
- Hands-on experience with debuggers like JTAG, logic analyzers, and PCIe bus analyzers.
- Strong understanding of server design, validation, and bring-up processes.
- Excellent communication skills for explaining technical issues to diverse audiences.
申请策略
- Tailor your resume to emphasize debugging and validation experience in data centers.
- Research AMD's data center product lines and recent challenges to discuss in interviews.
- Highlight experience with x86 architectures, PCIe, and server-level debugging projects.
- Showcase tools used (e.g., JTAG, logic analyzers) and successful issue resolutions.
- Emphasize collaboration with customers or ODMs and communication skills.
- Detail contributions from development through production support phases.
- Deepen knowledge of high-speed digital design and signal integrity.
- Practice using debug tools and simulators in complex server environments.
面试指南
- Use the STAR method (Situation, Task, Action, Result) to structure problem-solving examples.
- Focus on technical depth while highlighting communication and teamwork.
- Emphasize systematic approaches to issue isolation and root cause analysis.
- Describe a complex hardware issue you debugged and how you isolated the root cause.
- How do you approach collaborating with customers or partners during critical problems?
- Explain your experience with x86 architecture and PCIe protocol in system-level debugging.
- How would you develop a debug tool for customer use at scale?
- Discuss a time you had to distill a technical issue for non-technical stakeholders.
职位点评
薪资福利
The role offers competitive benefits typical of a large tech company, but salary details are not disclosed in the JD, and location in Taipei may affect overall compensation package.
成长发展
The position involves cutting-edge data center technologies, providing opportunities for skill growth in hardware debugging and system-level design, with clear technical challenges.
工作生活
Work mode is not specified, but the role likely requires on-site presence for hardware debugging, with potential high-pressure situations during critical issues.
使命价值
AMD's mission to advance technology and impact lives is highlighted, and the role contributes to strategic data center products, offering a sense of purpose.
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