康宁
ODM CEX Program Specialist
ODM CEX Program Specialist
发布于 大约 2 小时前普通员工/个人贡献者
Taipei, TW, 105
中级经验
全职员工
仅现场办公
本科
客户服务与支持
ERP
Microsoft Office
Sox Compliance
Customer Service
Sales Support
Teamwork
AI 估算 · 12k–18k
外资企业客服支持岗，2-3年经验，薪资中上水平，约12000-18000元/月。
职位详情
关于这个职位
This role supports the sales team in Taiwan by processing customer orders, coordinating shipments, and ensuring compliance with SOX regulations. It requires strong communication skills and experience in customer service or logistics. The specialist will act as a key liaison between internal departments and customers to drive satisfaction and business growth.
最低要求
Bachelor degree and above is required.
years above working experience in customer service, international trading or logistics related fields is preferred.
Customer oriented and commercial understanding.
Good interpersonal and communication skills, teamwork player.
Fluent in reading and written English, workable oral English.
Good knowledge on computer and Microsoft Office.
工作职责
Collaborate sales team and internal departments to achieve business target and meet customer requests.
Sales order implementation and management, ERP system operation.
Closely track shipment status and coordinate with related departments to achieve on time delivery.
Respond to customer’s inquiry; coordinate with related departments to handle customer feedback and claims for customer satisfaction.
Support sales data and report on a regular basis.
Ensure ‘Order to Cash’ process clean, in compliance with the SOX and relative rules.
优先资格
Master of import & export knowledge is a bonus.
AI 洞察
优缺点分析
优点
- Work for a global leader (Corning) with stable career prospects.
- Gain exposure to end-to-end order-to-cash processes and SOX compliance.
- Opportunity to develop deep customer service and supply chain expertise.
- May involve repetitive tasks like order processing and data entry.
- Requires handling multiple stakeholders and urgent shipment issues.
- Limited technical innovation
- focus is on operational excellence.
- Detail-oriented professionals who enjoy structured processes and customer interaction.
缺点 / 挑战
暂无明显挑战项
角色解读
- Progress to senior customer service roles or team lead positions.
- Transition into supply chain, logistics, or sales operations management.
- Expand into regional roles with broader responsibility across APAC.
- Process customer orders in ERP system and ensure SOX compliance.
- Coordinate with sales, logistics, and other departments to deliver orders on time.
- Handle customer inquiries, feedback, and claims to maintain satisfaction.
- Generate regular sales data reports for management review.
- Strong communication and interpersonal skills for cross-department collaboration.
- Customer service orientation with commercial understanding.
- Proficiency in English (reading/writing) and Microsoft Office.
- Knowledge of ERP systems and import/export procedures.
申请策略
- Tailor your resume to demonstrate commercial awareness and customer-centric mindset.
- Prepare examples of how you resolved complex order issues or improved processes.
- Emphasize experience in customer service, order management, or logistics.
- Highlight ERP system proficiency and specific software used (e.g., SAP, Oracle).
- Showcase English language skills and experience with international clients.
- Strengthen knowledge of SOX compliance and trade regulations.
- Take courses in advanced Excel or data analysis for reporting.
面试指南
- Use the STAR method (Situation, Task, Action, Result) for behavioral questions.
- For compliance questions, demonstrate understanding of SOX and internal controls.
- Show proactive communication and collaboration with cross-functional teams.
- How do you prioritize tasks when multiple urgent orders come in?
- Describe a time you resolved a customer complaint effectively.
- What is your experience with ERP systems and order-to-cash cycles?
- How do you ensure compliance in international trade transactions?
- Review the company's ODM business model and typical customer profiles.
职位点评
56
综合评分
Stable on-site customer service role at a global company, with moderate compensation and limited growth or flexibility.
更适合这类人
Job seekers who value stability and operational excellence over high growth or purpose. Suitable for those seeking a structured role with a reputable global company.
表现最好
薪资福利
相对薄弱
使命价值
薪资福利70
成长发展65
工作生活50
使命价值40
薪资福利
70中等
The role offers a stable salary and benefits from a global company, but does not indicate high pay or bonuses. Compensation is competitive for the Taiwan market.
薪资信号未披露（AI估算：12K-18K/月）
成长发展
65中等
The job provides learning in order-to-cash processes and compliance, but limited mention of growth or training. Opportunities are more operational than innovative.
技术前沿传统/成熟技术
技术栈ERP、Microsoft Office、SOX
业务类型ambiguous
工作生活
50较低
Work is on-site in Taipei with no mention of flexible hours or remote options. Standard office environment with likely structured hours.
工作模式仅现场办公
办公地点市区核心地段
加班情况未提及（无法判断）
使命价值
40较低
The role supports business growth but does not highlight social impact or innovation. Industry is stable manufacturing, not high-growth or mission-driven.
行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流
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