Lead the AMS (Application Management Service) and application Change activities;
Drive continuous development, improvement, optimization of IT Applications and Platforms. Lead Application Deployment, Produce Deployment, Run Books and Implementation Plans of IT Applications Set up Product Quality concept, drive Quality gate for changes; Define and track application SLA to ensure customer satisfaction; Oversee infrastructure upgrades, modifications and deployments and align appropriate project activities & business communication Continuously analyse, review and re-check the existing IT business processes to be more efficient, more effective and more capable of change Evaluate business cases (ROI/TCO) to ensure cost efficiency of IT Products Specification of the strategic objectives of the Incident, Problem and Change mgmt and coordination of Incident management process across the IT Operation areas in compliance with Group Standards Build up a suitable release plan for each specific platform in consideration of their technologies Train and supervise less experienced DevOps Engineer within a sub-department. Checks and vets work results from junior DevOps Engineer before productive deliveries