· 您需要获得对公司国际项目的运行深度理解
· 您需要对国际项目运行所用软件的使用绩效进行观察诊断分析并在问题发生时协调专家进行及时的解决
· 您需要在采用新技术工具时与科技团队合作进行测试与对其效能与应用进行分析
· 您需要与IT团队协作，确保公司使用硬件的采购与设置符合团队需求
· 您需要支持团队有符合需求及安全要求的信息技术基础设施与网络连接
· 您需要支持团队成员对使用相关科技工具的高效应用
· 你需要管理短期来访成员在工作技术平台的相关支持
· 你需要管理技术资产（如电脑，iPad）
· 你需要协助项目熟悉适应采用技术的过程，包括能成熟独立专业地和项目团队沟通互动
· 你需要与科技部门和科技部门的伙伴保持互动，至少每两周一次
· Support team members in effective use of hardware and collaboration tools through setup, optimization, and ongoing support.
· Train users on new hardware/software and translate complex technical concepts into user‑friendly guidance.
· Support onboarding of new Imagineers and travelers, ensuring devices, access, and tools are properly configured.
· Conduct root cause analysis and propose workflow or system improvements to address repeated technical issues.
· Automate repetitive tasks (e.g., backups, onboarding steps) to improve productivity and reduce manual labor.
· Partner with technology teams to test, analyze, and document new technologies for project adoption.
· Manage technological assets such as computers, iPads, mobile devices, and accessories.
· Ensure hardware procurement and setup meet team technical and security requirements through coordination with IT partners. Manage and support Alicloud Virtual Desktop (VDI) infrastructure