Engage with multiple stakeholders (CX, CPM, BPO, FPO, PPO…etc) to organize resource and build timeline to drive the project setup for the identified opportunities of product digitalization and innovation
Manage the full cycle of product development project from project set-up to final deliverables including resource, schedule, communication, technical solution…etc.
Establish the business case for specific opportunities to describe as-is business scenarios, to-be business scenarios, expected benefits and investment in details with solid data analytics and proof
Lead the review process of product development project to obtain the approval from appropriate leadership team as necessary on key milestones such as project budget
Co-work with technical stakeholders to design the digitalization concept for product development
Jointly explore and assess the digitalization technology and build up the proper architecture of digitalized solution
Drive the alignment with key stakeholders across the strategic roadmaps and priorities of product digitalization and innovation
Own and drive idea generation and delivery of product digitalization and innovation
Co-work and collaborate with key stakeholders to drive initiatives to improve the productivity and cost-to-serve of product