小米
Delivery Operations Manager Europe
Delivery Operations Manager Europe
发布于 大约 16 小时前中层管理(经理/总监)
慕尼黑
高级经验
全职员工
仅现场办公
学历未注明
运营管理
English
Process Improvement
Stakeholder Management
Analytical Skills
Automotive
Kpi Management
Scalable Processes
AI 估算 · 40k–80k
基于德国汽车行业经理级薪资水平，小米欧洲业务快速发展，职位责任重大，月薪约40000-80000人民币。
职位详情
关于这个职位
该职位负责定义欧洲交付运营目标、标准和KPI，构建运营模式，设计并优化物流、注册、车队管理等流程
需要与IT、产品、数据团队协作，将业务需求转化为可扩展的系统
适合有汽车或物流行业经验、善于流程设计和跨团队协作的资深运营管理者
最低要求
Experience in automotive operations, delivery operations, logistics, process improvement, finance operations, fleet management or regional operations management.
Experience working in a European HQ, regional organization or multi-market environment.
Strong understanding of operating model design, target setting, KPI management, governance and continuous improvement.
Proven ability to analyze complex operational workflows and translate them into clear, scalable processes.
Strong analytical skills and confidence working with dashboards, KPIs, operational data and performance reviews.
Excellent communication and stakeholder management skills across HQ teams, local markets and external partners.
Builder mindset with the ability to create structure in an early-stage, fast-scaling environment.
Fluency in English; additional European languages are an advantage.
工作职责
Define European delivery operations targets, standards, KPIs and performance expectations across markets.
Build the European delivery operating model, including governance, roles and responsibilities, escalation logic and best-practice frameworks.
Design and improve strategic processes across logistics, registration, fleet management, payment, financing, collections-related workflows, delivery, documentation and related operations.
Shape the business requirements for the European delivery system landscape, including order status, vehicle status, registration status, documentation, finance, fleet, delivery tracking, reporting and KPI dashboards.
Work with IT, product, data and operations teams to translate business requirements into scalable systems, workflows, automation and reporting capabilities.
Analyze operational performance, identify bottlenecks and translate insights into clear improvement initiatives.
Support launch readiness and ramp-up planning for core European markets, including Germany, UK, France, Spain and Italy.
Work closely with European HQ functions, local market teams, logistics providers, registration partners, finance teams, delivery centers, agency partners and dealers.
Drive standardization across markets while allowing local adaptations where required by regulation, market structure or customer needs.
优先资格
Experience with vehicle registration, automotive logistics, fleet operations, dealer / agency models, direct-to-consumer operations or payment and finance workflows is an advantage.
AI 洞察
优缺点分析
优点
- High visibility role at a leading Chinese tech company expanding rapidly in Europe.
- Opportunity to build and shape operations from a relatively early stage, with real ownership.
- Exposure to cross-functional collaboration and multiple European markets.
- Fast-scaling environment may require managing ambiguity and building structure from scratch.
- Frequent coordination across time zones and cultures (HQ in China, multiple European markets).
- High performance expectations with tight deadlines and complex stakeholder landscape.
- This role is ideal for an experienced operations professional who thrives in building scalable processes, enjoys cross-functional leadership, and wants to be part of a fast-growing international business.
缺点 / 挑战
暂无明显挑战项
角色解读
- Progress to regional head of operations or director level overseeing multiple functions.
- Transition into broader mobility or supply chain leadership roles within the automotive industry.
- Opportunity to scale operations across new European markets and build a high-performing team.
- Define and standardize delivery operations targets, KPIs, and operating models across European markets.
- Design and improve end-to-end processes including logistics, registration, fleet management, and payment workflows.
- Translate business requirements into scalable IT systems and dashboards in collaboration with IT, product, and data teams.
- Analyze operational performance, identify bottlenecks, and drive continuous improvement initiatives.
- Strong background in automotive operations, logistics, or regional operations management.
- Expertise in operating model design, KPI management, governance, and continuous improvement methodologies.
- Analytical skills with proficiency in data dashboards and operational performance reviews.
- Excellent stakeholder management and communication skills across HQ, local teams, and external partners.
申请策略
- Tailor your cover letter to demonstrate understanding of Xiaomi's European expansion strategy and how your experience can drive operational excellence.
- Emphasize experience in automotive or similar complex logistics operations, especially in European multi-market settings.
- Highlight specific achievements in process design, KPI frameworks, and operational improvements with measurable results.
- Showcase cross-functional project leadership and stakeholder management skills.
- Deepen knowledge of European vehicle registration and logistics regulations.
- Familiarize with IT systems relevant to delivery operations (e.g., SAP, Salesforce, or custom dashboards).
面试指南
- Use the STAR method (Situation, Task, Action, Result) for behavioral questions to provide structured examples.
- For process improvement questions, outline a clear problem statement, analysis approach, solution design, and implementation results.
- Demonstrate stakeholder management by mentioning how you gained buy-in from diverse teams.
- Describe a time you designed and implemented a new operating model across multiple regions.
- How do you set and track KPIs for delivery operations? Give an example.
- Tell us about a complex operational bottleneck you identified and resolved.
- How do you balance standardization with local adaptations in different markets?
- Describe your experience working with IT to translate business requirements into scalable systems.
匹配度报告
70
综合匹配度
Senior operations management role at a fast-growing Chinese tech giant in Europe, offering high developmental potential but demanding lifestyle.
适合人群
This role is best suited for candidates motivated by career growth, building new structures, and cross-cultural challenges, who are willing to accept a demanding work pace and limited work-life balance.
最强匹配
成长发展匹配
最弱匹配
工作生活匹配
薪资福利75
成长发展85
工作生活50
使命价值70
薪资福利匹配
75中等
The role offers competitive compensation typical for senior operations management in Germany, with Xiaomi's IPO status providing stability. However, salary details are not disclosed, so exact competitiveness is unclear.
薪资信号未披露（AI估算：40K-80K/月）
成长发展匹配
85较高
The role provides significant growth opportunities through building European operations from the ground up, exposure to multiple markets, and cross-functional collaboration. The fast-scaling environment accelerates learning and career advancement.
技术前沿主流现代技术
技术栈Delivery Systems、Dashboards、Automation
业务类型profit_center
工作生活匹配
50较低
The role is based in Munich, offering a good quality of life, but requires frequent coordination across time zones and likely extensive travel to multiple European markets. No explicit WLB signals in JD.
工作模式仅现场办公
办公地点市区核心地段
加班情况未提及（无法判断）
使命价值匹配
70中等
Working for a leading Chinese tech company expanding in Europe provides a sense of contributing to a global mission. The automotive/EV sector is growing, and the role directly impacts customer delivery experience.
行业发展高速增长赛道
社会影响中性/一般
创新程度积极采用新技术
Watch Jobs