Senior Manager, Investment Operation - Hang Seng Insurance - Hang Seng Bank (HK)

优缺点分析

角色解读

• Progress to Director of Investment Operations or Head of Insurance Operations within Hang Seng.
• Opportunity to move into broader asset management or group-level oversight roles.
• Develop expertise in regulatory and strategic initiatives, positioning for C-suite roles in insurance or banking.
• Lead and manage the investment operations team, ensuring daily delivery of custody, trade support, and reporting services.
• Oversee external vendors and custodians, tracking KPIs and driving continuous improvement.
• Optimize the investment operating model in alignment with group strategy and local needs.
• Act as the key liaison between the operations team and senior stakeholders including the CIO and risk teams.
• Strong leadership and team management skills, with experience in coaching and performance management.
• Deep knowledge of investment operations, custody services, and fund administration.
• Excellent risk management skills, including operational risk mitigation and financial crime compliance.
• Superior communication and stakeholder management abilities, fluent in English and Chinese.

申请策略

• Research Hang Seng's insurance strategy and recent initiatives to align your application with their goals.
• Prepare to discuss specific examples of how you improved operational efficiency and managed risks.
• Emphasize your experience in leading teams and managing custody or outsourcing relationships.
• Highlight specific examples of process optimization and risk mitigation achievements.
• Showcase your ability to work with senior stakeholders and regulatory bodies.
• Detail your insurance industry background and familiarity with Hong Kong's regulatory environment.
• Deepen knowledge of financial crime compliance (FCC) and relevant regulations.
• Strengthen vendor management and negotiation skills.

面试指南

• Use the STAR method (Situation, Task, Action, Result) to structure behavioral answers.
• Demonstrate a balance between strategic thinking and hands-on operational knowledge.
• Show that you are proactive in risk management and continuous improvement.
• Describe a time you led a team through a significant operational change. What were the challenges and outcomes?
• How do you ensure effective oversight of outsourced service providers?
• Give an example of an operational risk you identified and mitigated in your current role.
• How do you prioritize tasks when managing multiple stakeholder requests?
• What is your understanding of financial crime compliance requirements in Hong Kong?