汇丰
Head of CCM Services and Lead BCO , Taiwan
Head of CCM Services and Lead BCO , Taiwan
发布于 3 个月前高层管理(VP/总经理/CEO)
Taipei, Taipei City, Taiwan
高级经验
全职员工
仅现场办公
学历未注明
法务、风险与合规
SOX
Analytics
Strategic Planning
Compliance
Stakeholder Management
Team Leadership
Process Optimization
AI 估算 · 45k–80k
台湾高级管理岗，外资银行，薪资水平较高，但具体未披露，参考市场行情估算。
职位详情
关于这个职位
该职位是汇丰银行在台湾的信贷与资本管理服务负责人，负责领导整个信用承销和分析职能，确保流程高效且风险可控
您将管理团队、推动数字化转型，并与全球利益相关者合作，支持业务增长战略
最低要求
Extensive years of experience in wholesale credit and financing, with a strong background in coverage, credit management or operations
Proven track record of leading and managing teams, with experience in organizational design and strategic planning
Strong stakeholder management skills, with the ability to navigate complex situations and drive alignment among senior leaders
Expertise in credit risk management, control assessment, and SOX compliance
Experience in driving digitisation and customer experience improvement initiatives
Excellent analytical and problem-solving skills, with the ability to consume large volumes of customer feedback and distil key areas of focus
Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization
Great team player with a positive attitude, energy and enthusiasm
Promote a collective culture to spread experience and best practice and live the Group Values
Give timely, honest and constructive feedback to others
Promotes innovative and lateral thinking approach for devising solutions
Bring thought leadership and governance around the internal and external lending ecosystem
Deliver fair outcome for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Highly effective communication skills (oral, written and presentational)
Ability to work accurately and achieve tight deadlines with limited supervision
Self-motivation, and a proven rapid learning capability in a changing environment are essential
Committed to personal and professional development
工作职责
Ensuring CCM OKRs are achieved for their respective market
Lead the execution and implementation of the BCO function, to efficiently manage the underwriting process across country CIB. The BCO function to be globally leading across the bank, leveraging organizational design capabilities to optimize processes and structures
Take a lead in managing the portfolio and risk exposure partnering with banking teams and WCRM to determine and monitor risk appetite
Drive policy and procedure simplification / optimization to make the underwriting process more effective with a focus on value-add activities and creating risk differentiated processes
Continuously focus on improving the productivity of the function whilst enhancing client experience
Providing oversight to outsourced credit & capital management services
Landing an ambitious multi-year transformation journey within their market
Implementing the Target CCM Services Operating Model and delivering financial targets associated with its’ implementation in the market
Leading risk and control management across the end-to-end process
Manage CCM COO FRP, budgeting and planning processes for the market
Land locally the transformation and digitisation of the CCM COO journey and lead local initiatives to improve and re-engineer processes for the market
Represent CCM Services in front of market stakeholders and at market forum
Unify and provide direction to a set of smaller teams, fostering a sense of unity and purpose and embed the Target CCM services operating model
Develop and maintain a diverse, innovation-driven credit and lending workforce, ensuring high levels of engagement and satisfaction
Oversee and execute the delivery of CCM services in-country (where required), ensuring alignment with regional processes, local regulatory requirement, and a seamless and efficient process for customers
Monitor and analyse customer feedback within the market, identifying local areas of focus to improve customer outcomes while ensuring alignment with regional and global priorities
Collaborate with global stakeholders, including technology, CCM, WCRM, Legal, the global business Coverage teams, digital channels and products to implement the overall strategy for the wholesale credit and lending journey
Implement governance frameworks to ensure risks and issues related to the Credit & Lending journey are escalated to regional, and global stakeholders and resolved in a satisfactory manner. Monitor the management of financial and non-financial risks pertaining to the CCM production in partnership with local NFR/Business Risk
Act as the local Business Service Owner for Credit & Lending across CIB, ensuring service resilience. Manage and execute local end-to-end processes for Credit & Lending on behalf of the CIB Business. Monitor and manage local risk and controls across the end-to-end controls (including but not limited to relevant controls on user access to Joint Credit Information Centre, JCIC), meeting all SOX obligations
Support the OKR, KPI and SLA management framework within the market, maintaining service management oversight pertaining to both operational and control performance across all CCM CTB & RTB services end-to-end.
Collaborate with the CCMS Product, Design and Innovation Pillar, technology and transformation teams to execute the technology strategy for CCM, reduce legacy technologies, and drive a culture of innovation by developing cutting-edge automation, capability, and business solutions leveraging next-gen technologies, AI, and analytics
Manage multiple senior stakeholders with varied and sometimes conflicting agendas, effectively navigating complex situations and driving alignment
AI 洞察
优缺点分析
优点
- 全球顶级银行平台，资源丰富，职业发展空间大
- 领导台湾团队，决策权高，能直接推动业务变革
- 参与数字化转型，接触前沿技术和分析工具
- 薪酬福利优厚，稳定性强
- 工作强度大，需处理复杂利益相关者关系和多重优先事项
- 适合经验丰富的信贷管理领导者，具备战略思维和变革管理能力，能在大型组织中推动团队和流程优化
缺点 / 挑战
- 对合规和风险控制要求极高，压力较大
- 需在台湾市场落地全球战略，本地化执行可能面临挑战
角色解读
- 可晋升至区域或全球CCM Services负责人，或转向更高级别业务管理角色
- 在汇丰内部可横向调动至其他业务线或职能部门
- 积累信用和风险管理专长，成为行业专家或顾问
- 领导台湾地区的信贷与资本管理服务团队，确保信用承销流程高效合规
- 与银行团队和风险部门合作，管理投资组合和风险偏好
- 推动数字化转型和流程简化，提升客户体验和运营效率
- 代表CCM Services与市场利益相关者沟通，实施全球战略
- 深厚的批发信贷和融资经验，熟悉覆盖、信贷管理或运营
- 卓越的领导力，能管理团队并推动组织设计和战略规划
- 强大的利益相关者管理能力，能在复杂情况下协调高层
- 精通信用风险管理、控制评估和SOX合规
申请策略
- 深入了解汇丰的CCM Services战略和台湾市场特点，在面试中展现本地化思考
- 准备具体案例，说明如何通过流程改进提升效率或客户体验
- 突出在批发信贷和风险管理领域的多年经验，以及领导团队的成功案例
- 强调组织设计、战略规划和数字化转型的成就
- 展示利益相关者管理能力，特别是在跨部门或跨国协调中的成果
- 如有SOX合规或控制评估经验，重点提及
- 提升对台湾本地监管环境的了解，尤其是信贷相关法规
- 学习数字工具和AI在风险管理中的应用，以推动创新
面试指南
- STAR法：描述情境、任务、行动和结果，突出量化成果
- 展示结构化思维：先明确目标，再分析挑战，最后给出解决方案
- 强调协作和影响力：提及如何跨部门合作，以及如何说服他人
- 请描述您领导过的最复杂的信贷转型项目，如何确保落地？
- 您如何平衡业务增长与风险控制？
- 在管理多个利益相关者时，如何解决冲突并推动共识？
- 您如何看待数字化对信用承销流程的影响？请举例说明
- 您如何培养团队并提升员工满意度？
职位点评
68
综合评分
台湾外资银行高级管理岗，高薪稳定，数字化转型机会，但工作压力大。
更适合这类人
该职位最适合高薪酬和职业发展动机强的资深管理者，能接受高强度工作。
表现最好
薪资福利
相对薄弱
工作生活
薪资福利85
成长发展80
工作生活40
使命价值65
薪资福利
85较高
该职位为高级管理岗，薪资水平较高，福利完善（外资银行通常提供补充医疗、年金等），但JD未明确薪资，因此略低于满分。
薪资信号未披露（AI估算：45K-80K/月）
成长发展
80较高
职责涉及数字化转型、流程优化和战略规划，技能成长空间大，但晋升路径较窄（高层职位有限）。
技术前沿主流现代技术
技术栈Credit Risk、Digitisation、AI、Analytics
成长机会transformation、digitisation、innovation-driven
业务类型profit_center
工作生活
40较低
高级管理岗通常工作强度大，JD中未明确WLB，有“tight deadlines”暗示，台湾职场文化可能加班。
工作模式仅现场办公
办公地点市区核心地段
加班情况JD含高强度暗示词
使命价值
65中等
银行业稳定，但该职位偏重风险管理和内部流程，社会影响力一般，国际化背景略有意义。
行业发展稳定成熟行业
社会影响中性/一般
使命信号deliver fair outcome for our customers
创新程度积极采用新技术
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