PPSC Partner
发布于 1 小时前普通员工/个人贡献者
值不值得投
综合评分 74
Stable multinational HR support role with fixed hours, hybrid work model, and strong focus on work-life balance.
从薪资福利、成长发展、工作生活和使命价值四个维度综合评估，方便横向比较。
薪资怎么样
1.4万
比人力资源与培训中位数高
发布情况
新岗位 · 今天发布
公司情况
公司还在招多个职位
10 个在招
市场机会
选择面较广
人力资源与培训 · 约 2430 个在招
职位详情
关于这个职位
This position is an HR Support Specialist within PPG's People Pulse Support Center (PPSC), providing HR system guidance, policy consultation, and data maintenance for employees in Germany, Sweden, and other countries. You will handle employee lifecycle events in Workday, ensure data quality, and contribute to continuous HR process improvements while utilizing fluent English and German.
最低要求
Full professional fluency in English and German
工作职责
Communicate with the customers (our PPG colleagues) via phone, chat or ticket and navigate them in HR systems, assist with questions about HR policies and relevant government regulations
优先资格
Experience in customer service with a focus on direct customer contact and data administration
AI 洞察
优缺点分析
优点
- Excellent work-life balance with fixed working hours (8:30 am - 5 pm) and a hybrid model offering remote work.
- Opportunity to work in a multicultural, international environment and use foreign languages daily.
- Comprehensive benefits package including extra vacation days, health/pension contributions, and meal vouchers.
- Handling high volumes of employee queries and data processing may require strong multitasking and stress management skills.
- Navigating different government regulations and HR policies across multiple European countries can be complex.
- This role is perfect for organized, detail-oriented individuals with strong language skills who thrive in a structured, customer-facing HR environment.
缺点 / 挑战
暂无明显挑战项
角色解读
- Start as an HR Support Specialist handling daily operations and gradually take on more complex HR projects.
- Transition into specialized HR roles, HR Business Partner positions, or team leadership within the PPSC center.
- Act as the primary HR support contact for employees in Germany, Sweden, Kazakhstan, and Norway, guiding them through HR systems and policies.
- Process employee lifecycle events such as hires, promotions, and terminations within the Workday system.
- Conduct data quality reviews, maintain employee records, and create process documentation in the supported languages.
- Full professional fluency in both English and German to communicate effectively with diverse European teams.
- Proficiency in HR systems like Workday and ticketing tools, along with strong MS Office skills.
- Strong analytical mindset with attention to detail, combined with a customer-service-oriented attitude.
申请策略
- Demonstrate your customer service mindset and ability to handle inquiries empathetically and efficiently during the interview.
- Showcase your adaptability and willingness to learn new HR policies and systems quickly.
- Highlight your fluency in English and German, along with any previous experience in customer service or data administration.
- Showcase your proficiency with HR systems like Workday or ticketing tools, and your ability to manage data accurately.
- Emphasize your analytical skills, attention to detail, and proactive approach to process improvement.
- Familiarize yourself with Workday functionalities and common HR processes related to the employee lifecycle.
- Improve your understanding of basic labor regulations in Germany and other supported European countries.
面试指南
- Use the STAR method (Situation, Task, Action, Result) to structure your answers for behavioral questions.
- Focus on demonstrating empathy, problem-solving skills, and a systematic approach to data and process management.
- Can you describe your experience with HR systems like Workday or ticketing tools?
- How do you handle a situation where an employee is frustrated about an HR policy or a processing error?
- Tell me about a time you identified a process inefficiency and how you improved it.
- How do you prioritize your tasks when dealing with multiple urgent employee requests?
- Review PPG's core values ('The PPG Way 2030') and be ready to align your past experiences with their customer-centric and agile mindset.
- Prepare specific examples of how you have maintained data accuracy and handled customer inquiries in previous roles.
职位点评
薪资福利
The position offers fixed working hours, 25 days of vacation, and various allowances, providing a stable and competitive compensation package for the Brno region.
成长发展
PPG provides diverse career development opportunities, professional development plans, and trainings, allowing for continuous skill enhancement in HR processes.
工作生活
The role features fixed working hours and a hybrid work model with remote options, ensuring a good work-life balance.
使命价值
Working for a global leader with a strong mission provides a sense of purpose, though the role itself is internal HR support.
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