美团
Merchant Onboarding & Experience Specialist
Merchant Onboarding & Experience Specialist
发布于 大约 23 小时前普通员工/个人贡献者
AI 估算 · 15k–25k · AI 参考估算
利雅得
中级经验
学历未注明
全职员工仅现场办公商家运营
商家运营
即时零售
品类运营
商品标准
商户入驻
平台治理
数据分析
流程设计
英文沟通
跨团队协作
值不值得投
53综合评分
综合评分 53
新兴区域业务、使命感强、发展机会多，但薪资福利和WLB未明确。
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资怎么样
20K
与商家运营中位数基本持平
发布情况
新岗位 · 今天发布
公司情况
这家公司招聘很活跃
约 3400 个在招 · 其中商家运营 5 个
市场机会
选择适中
商家运营 · 39 个在招
职位详情
关于这个职位
这个职位负责Keeta闪购业务的商户入驻和体验优化，包括搭建品类体系、制定商品标准、设计上线流程，并推动跨团队协作以确保高效执行
适合有电商或平台运营经验的求职者
最低要求
具备电商、零售、即时零售、本地生活或平台型业务经验
具备品类运营、商品运营、商户运营、流程设计或业务治理经验
能将模糊问题转化为清晰的规则、标准和执行流程
具备较强的结构化思考、数据分析、项目管理和跨团队推动能力
能够使用英文进行跨区域沟通和文档输出
工作职责
负责搭建并持续优化闪购业务的品类体系、商品标准和上线治理机制
明确品类定义、商品属性、信息规范及不同市场的适用规则
设计从资料准备、审核、配置到上线的标准流程、检查清单和质量要求
推动不同接入模式及重点品类、商户的试点上线，沉淀可复制的SOP
协同业务、产品、技术、数据及区域团队，推动方案落地
跟踪上线过程中的问题，识别返工和效率损失并推动闭环解决
AI 洞察
优缺点分析
优点
- Participate in building a new regional business framework from 0 to 1, offering high-impact ownership.
- Collaborate with multiple functions and markets, gaining cross-cultural and cross-functional experience.
- Opportunity to turn business rules into scalable processes and system capabilities.
- Working in a new market with potential ambiguity and need to adapt standards to local regulations.
- High coordination effort required across diverse teams, which may lead to complex stakeholder management.
- Fast-paced environment with emphasis on execution and problem-solving.
- Professionals with e-commerce or platform operations experience, strong analytical and process design skills, and ability to thrive in multicultural, dynamic environments.
缺点 / 挑战
暂无明显挑战项
角色解读
- Potential to advance into senior operations roles or product management within the expanding regional business.
- Opportunity to develop expertise in international market standards and governance frameworks.
- Path towards business strategy or leadership roles as Keeta grows in the Middle East and beyond.
- Build and optimize the category system, product standards, and onboarding governance for Keeta's quick commerce business.
- Define category standards and design standardized processes covering merchant onboarding from preparation to launch.
- Drive pilot launches and collaborate with cross-functional teams to ensure effective implementation.
- Experience in category or merchant operations within e-commerce or platform businesses.
- Strong structured thinking, data analysis, and process design capabilities.
- Proficiency in English for cross-regional communication and documentation.
- Project management skills to coordinate with business, product, engineering, and regional teams.
申请策略
- Research Keeta's expansion strategy in the Middle East and understand local merchant needs.
- Prepare case studies or examples demonstrating how you translated ambiguous problems into clear processes.
- Highlight experience in category operations, merchant onboarding, or process optimization roles.
- Emphasize data-driven decision making and cross-functional project management achievements.
- Include examples of designing standards, checklists, or SOPs that improved efficiency.
- Enhance knowledge of local market regulations and standards in the Middle East region.
- Develop advanced data analysis and visualization skills to identify process gaps.
- Practice English communication for documentation and cross-regional collaboration.
面试指南
- Use the STAR method (Situation, Task, Action, Result) for behavioral questions to structure responses clearly.
- For process design questions, emphasize clarity, scalability, adaptability to local contexts, and stakeholder alignment.
- When discussing metrics, focus on both quantitative (e.g., time-to-onboard, error rates) and qualitative (merchant satisfaction) indicators.
- How would you design a category onboarding process for a new market with diverse regulations?
- Describe a time you resolved a cross-functional conflict during a project implementation.
- What metrics would you use to measure the success of merchant onboarding processes?
- How do you prioritize tasks when managing multiple onboarding pilots simultaneously?
- Can you give an example of how you improved efficiency in a previous operations role?
职位点评
薪资福利50
成长发展70
工作生活50
使命价值80
薪资福利
50较低
The job does not disclose salary or benefits information, so the satisfaction of compensatory motivation is uncertain and relies on external market factors.
薪资信号未披露（AI估算：15K-25K/月）
成长发展
70中等
The role offers hands-on experience in building business frameworks from 0 to 1, which provides learning opportunities, but explicit signals for training or promotion are limited in the JD.
技术前沿非技术岗（不适用）
成长机会参与区域性新业务体系从0到1的建设、负责品类、标准和上线流程的整体设计与落地、将业务规则沉淀为标准化流程和系统能力
业务类型ambiguous
工作生活
50较低
No information is provided in the JD regarding work-life balance, office flexibility, or overtime expectations, so lifestyle motivation is unclear.
工作模式未明确
办公地点未明确
加班情况未提及（无法判断）
使命价值
80较高
The mission to improve food delivery aligns with positive social impact, and the role operates in a high-growth industry with innovation focus, enhancing purposive motivation.
行业发展高速增长赛道
社会影响正向社会影响力较高
使命信号帮大家吃得更好，生活更好
创新程度积极采用新技术
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