Field Service Engineer- Spain
发布于 大约 1 小时前普通员工/个人贡献者
值不值得投
综合评分 72
International field service role with growth potential, but demanding travel and on-site work.
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资怎么样
28K
比技术支持中位数高
发布情况
新岗位 · 今天发布
公司情况
这家公司招聘很活跃
约 850 个在招
市场机会
选择面较广
技术支持 · 约 340 个在招
职位详情
关于这个职位
As a Field Service Engineer at CATL, you will be responsible for coordinating overseas service stations, providing technical guidance, and ensuring smooth after-sales operations for energy storage and EV products. This role involves frequent interaction with customers, emergency handling, and monitoring service quality in Spain. Ideal for candidates with engineering background and customer service experience in the energy or automotive sector.
最低要求
Full-time undergraduate degree or above in chemical/environmental/energy-related engineering majors
工作职责
According to the business needs of the project, assign system tasks to overseas service stations, monitor and manage the service stations to complete after-sales product debugging, maintenance, and other tasks according to the process;
优先资格
Spanish is a plus
AI 洞察
优缺点分析
优点
- Work with a leading global battery manufacturer.
- Gain exposure to international markets and cutting-edge energy technology.
- Develop both technical and customer management skills.
- Requires frequent travel within Spain and possibly other countries.
- Dealing with high-pressure emergency situations on-site.
- Must adapt to different cultural and regulatory environments.
- This role suits engineers who enjoy hands-on field work, have strong communication skills, and are comfortable working independently in a foreign country.
缺点 / 挑战
暂无明显挑战项
角色解读
- Progress to senior field service manager or regional service director.
- Move into technical training or product support roles at headquarters.
- Opportunity to specialize in after-sales operations or business development.
- Coordinate and monitor overseas service stations to complete after-sales debugging and maintenance tasks.
- Provide technical guidance to service stations and improve their technical capabilities.
- Coordinate resources for batch rectification tasks and handle emergency customer events.
- Collect customer files and competitive product information from the market.
- Knowledge of energy storage or automotive industry standards.
- Fluent English communication and negotiation skills.
- Technical troubleshooting and customer service experience.
- Ability to work independently and manage multiple tasks.
申请策略
- Understand CATL's international expansion and their service network in Europe.
- Be prepared to discuss relocation and travel flexibility.
- Highlight experience in energy or automotive after-sales service.
- Emphasize technical skills in battery/energy storage systems.
- Showcase English and Spanish language abilities, if applicable.
- Include examples of managing customer relationships or solving field issues.
- Learn about Italian energy storage regulations and safety standards.
- Improve Spanish language skills to stand out.
面试指南
- Use the STAR method: Situation, Task, Action, Result.
- Show systematic thinking and clarity in problem-solving.
- Demonstrate cross-cultural communication and adaptability.
- How would you handle a major malfunction at a customer site in Italy?
- Describe your experience with energy storage or automotive after-sales service.
- How do you prioritize tasks when managing multiple service stations?
- How would you communicate technical issues to non-technical customers in a different language?
- Study CATL's product lines and key technologies.
职位点评
薪资福利
The job offers a competitive salary for international assignments and the backing of a major listed company, though specific benefits are not disclosed in the JD.
成长发展
The role provides opportunities to gain deep technical knowledge in energy storage and automotive, and direct experience in international service management, which is valuable for career growth.
工作生活
The position requires on-site work and frequent travel, which may impact work-life balance, but offers exposure to new environments and cultures.
使命价值
Working in the renewable energy and EV sector contributes to sustainability, and CATL is a leader in the industry, providing a sense of purpose.