花旗金融
Applications Support Sr Analyst, Assistant Vice President
Applications Support Sr Analyst, Assistant Vice President
发布于 大约 2 个月前中层管理(经理/总监)
Kowloon, Kowloon City, Hong Kong SAR
高级经验
全职员工
仅现场办公
学历未注明
信息技术与基础设施
Leadership
Problem Management
Apac Exchange
Settlement Workflows
Trade Floor Support
Weekend Rotation
AI 估算 · 45k–75k
Senior role at a global bank in Hong Kong; specialized skills in equities support and APAC markets command premium compensation.
职位详情
关于这个职位
This role involves providing application support for Equities Middle Office at Citi, focusing on production incident resolution, system enhancements, and collaboration with multiple technology teams. It requires trade floor support experience and APAC market knowledge, with responsibilities including coaching junior analysts and participating in weekend rotations.
最低要求
+ year of experience in Middle office application support
Trade floor support experience is mandatory.
Understanding of APAC Exchange and settlement workflows
Work closely with Middleoffice and Operations teams to address any settlement / client enquires
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
工作职责
The Equities Middle office Application Support is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
Hands-on Technical SME responsible for driving production incident resolution and implementing preventative measures to avoid technical reoccurrences.
Partners with multiple technology (including Development and Infrastructure) teams to ensure appropriate integration of functions to meet goals.
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
Identifies risks, vulnerabilities, and security issues; communicates impact; proposes risk mitigation options.
Acts as advisor or coach to new or junior-level analysts; allocates work.
Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
Appropriately assess risk when application changes are made or business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Participates in a weekend support rotation schedule
AI 洞察
优缺点分析
优点
- Work at a top global financial institution with extensive resources and career development opportunities.
- Gain hands-on experience with critical trading systems and APAC markets.
- Develop leadership skills through coaching and cross-team collaboration.
- Competitive compensation and benefits typical of large banks.
- Requires weekend rotation and on-call support, impacting work-life balance.
- High-pressure environment dealing with real-time production incidents in trading.
- Must continuously adapt to evolving technology and regulatory changes.
- This role is ideal for experienced application support professionals who thrive in fast-paced financial environments and enjoy solving complex technical challenges.
缺点 / 挑战
暂无明显挑战项
角色解读
- Advance to senior management roles like Director or Head of Application Support within Citi.
- Move into broader technology leadership or program management across trading platforms.
- Deepen expertise in financial technology and become a subject matter expert in equities.
- Drive production incident resolution and implement preventative measures for equities trading systems.
- Partner with development, infrastructure, and business teams to ensure system integration and support.
- Analyze system logic, identify enhancements, and recommend solutions to improve stability.
- Mentor junior analysts and participate in weekend on-call rotation.
- Deep experience in middle office application support, especially trade floor and APAC exchange workflows.
- Strong analytical and problem-solving skills to handle complex production issues.
- Excellent communication to explain technical issues to non-IT stakeholders.
- Proficiency with issue tracking and problem management tools.
申请策略
- Tailor your resume to match the exact requirements: middle office support, trade floor, APAC.
- Prepare to discuss weekend rotation and flexibility in the interview.
- Research Citi's technology and recent initiatives to show genuine interest.
- Highlight trade floor support experience and specific APAC market knowledge.
- Showcase incident resolution examples and quantified impact (e.g., reduced downtime).
- Emphasize leadership and mentoring roles, even informal ones.
- List technical skills including problem management tools and scripting.
- Gain deeper knowledge of equities trading workflows and settlement processes.
面试指南
- Use the STAR method (Situation, Task, Action, Result) for behavioral questions.
- Demonstrate structured thinking: problem identification, root cause analysis, solution implementation, and follow-up.
- Show collaboration and communication skills by mentioning cross-team coordination.
- Describe a complex production incident you resolved and the steps you took.
- How do you prioritize multiple critical issues during a trading day?
- Explain how you would communicate a technical problem to a business stakeholder.
- Tell us about a time you mentored a junior team member.
- What is your experience with APAC exchange settlement workflows?
职位点评
64
综合评分
Senior application support role at a global bank, offering strong pay and learning but demanding weekend rotations.
更适合这类人
Candidates prioritizing high compensation and career stability in a prestigious financial institution, who are willing to accept weekend on-call work.
表现最好
薪资福利
相对薄弱
工作生活
薪资福利85
成长发展70
工作生活40
使命价值60
薪资福利
85较高
The role offers competitive compensation typical of global banks in Hong Kong, with benefits likely including healthcare and bonus. Salary is above market average for the region and seniority level.
薪资信号面议 (45K-75K/月)
成长发展
70中等
The role provides opportunities for skill growth in trading systems and leadership, but career progression may be slower in a large organization unless one actively seeks mobility.
技术前沿主流现代技术
技术栈Applications Support、Trading Systems、APAC Exchange
成长机会coaching and training of new recruits
业务类型profit_center
工作生活
40较低
On-site role in Hong Kong with mandatory weekend rotation. Work-life balance is impacted by on-call duties and high-pressure trading environment.
工作模式仅现场办公
办公地点市区核心地段
加班情况明确要求弹性/高强度
使命价值
60中等
Working at a prestigious global bank offers a sense of stability and impact on financial markets, but the role is primarily operational rather than mission-driven.
行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流
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