哈啰出行
Operations Manager-ANZ
Operations Manager-ANZ
发布于 大约 16 小时前中层管理(经理/总监)
悉尼
高级经验
全职员工
仅现场办公
本科
SOP
Team Leadership
Warehouse Management
Data-Driven Decision Making
Operations Management
AI 估算 · 40k–60k
悉尼运营经理岗位，5年以上经验，微移动行业薪资有竞争力，市场稳健
职位详情
关于这个职位
作为哈啰出行悉尼的运营经理，你将负责优化城市运营、管理团队和仓库，确保共享单车服务高效可靠
该职位需要你协调跨部门合作，分析数据以提升车队可用性，并与地方政府维持良好关系，适合有5年以上运营管理经验的专业人士
最低要求
● Bachelor’s degree in Operations Management, Business Administration, or a related field.
● 5+ years of experience in operations, logistics, or project management, preferably within micromobility or a similar industry.
● Strong organisational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
● Excellent problem-solving skills, with a data-driven approach to optimising operations.
● A proactive team player with strong communication skills and an ability to collaborate across departments.
工作职责
● Lead and execute key projects aimed at optimising city operations, ensuring adherence to HelloRide’s high standards for safety and performance.
● Monitor and analyse operational metrics, contributing data-driven insights to enhance fleet availability, deployment efficiency, and service reliability.
● Manage and ensure all team members adhere to Standard Operating Procedures (SOPs) and continuously improve processes.
● Act as the main point of contact between the local team and other departments, including product, customer support, and finance, to support coordinated efforts and address operational challenges.
● Collaborate with councils and community stakeholders to maintain strong local partnerships and provide data as requested.
● Oversee warehouse operations, ensuring optimal inventory management and equipment readiness.
● Track fleet performance metrics, ensuring the fleet is well-maintained and aligned with operational goals.
● Hire, manage, and develop a high-performing team of field staff (e.g. drivers, technicians), ensuring team members are well-prepared and motivated.
● Focus on operational improvements, including restrictive parking and event operations, working with cross-functional teams to enhance service delivery.
AI 洞察
优缺点分析
- Gain hands-on experience in the fast-growing micromobility industry, with a mission-driven company.
- Work in a dynamic and data-intensive environment that builds strong analytical and leadership skills.
- Opportunity to impact urban sustainability and improve city living through innovative mobility solutions.
- Competitive compensation and career growth potential in a global company expanding internationally.
- Operational roles often require flexibility to handle on-ground issues, including variable hours during peak events.
- Managing field teams across different shifts can be demanding, requiring strong delegation and motivation skills.
- Balancing stakeholder expectations (councils, internal teams) while maintaining operational efficiency may be complex.
- This role is ideal for experienced operations professionals who thrive in fast-paced, data-driven environments and are passionate about sustainable urban mobility.
角色解读
- Progress to Senior Operations Manager or Regional Operations Director, overseeing multiple cities or countries.
- Move into Strategy or Business Development roles within the micromobility or broader mobility sector.
- Develop expertise in sustainable urban mobility and become a thought leader in the field.
- Lead and execute projects to optimize city operations, ensuring safety and performance standards.
- Monitor operational metrics and provide data-driven insights to improve fleet availability and service reliability.
- Manage warehouse operations and fleet maintenance to ensure equipment readiness.
- Act as the main liaison between local teams and other departments, and engage with councils and community stakeholders.
- Strong project management and organizational skills to handle multiple priorities in a fast-paced environment.
- Data-driven problem-solving ability to analyze metrics and drive operational improvements.
- People management experience to hire, train, and lead field staff effectively.
- Excellent communication and stakeholder management skills for cross-department and external collaboration.
申请策略
- Tailor your cover letter to reflect your passion for sustainability and HelloRide’s mission.
- Research HelloRide’s current footprint in Australia and propose initial operational improvements in your application.
- Emphasize 5+ years of operations or project management experience, especially in logistics, fleet, or micromobility.
- Provide specific examples of data-driven process improvements and measurable outcomes (e.g., increased fleet uptime by X%).
- Showcase team leadership experience, including hiring, training, and performance management of field staff.
- Highlight any experience working with councils, community stakeholders, or cross-functional teams.
- Familiarize yourself with micromobility operations and fleet management best practices.
- Develop proficiency in data analysis tools (Excel, SQL, Tableau) to support data-driven decision making.
面试指南
- Use the STAR method (Situation, Task, Action, Result) for behavioral questions.
- For data-driven questions, explain your analytical approach: identify problem, gather data, analyze, implement solution, measure impact.
- Demonstrate leadership by giving concrete examples of team development and conflict resolution.
- How would you optimize fleet distribution in a busy city like Sydney based on demand data?
- Describe a time you improved an operational process. What was your approach and what were the results?
- How do you motivate a team of field staff who work different shifts?
- Tell us about a difficult stakeholder situation you handled. How did you resolve it?
- What metrics do you consider most important for micromobility operations, and why?
匹配度报告
72
综合匹配度
澳大利亚悉尼运营经理，行业高速增长，使命驱动，但工作地点固定且可能灵活加班。
适合人群
最适合追求行业前景和社会意义的求职者，能够接受现场办公和可能的灵活工作时间。
最强匹配
使命价值匹配
最弱匹配
工作生活匹配
薪资福利75
成长发展80
工作生活50
使命价值85
薪资福利匹配
75中等
The role offers competitive salary for the Sydney market, but benefits are not specified in the JD. Overall, compensation is likely above average for the industry.
薪资信号未披露 (40K-60K/月)
成长发展匹配
80较高
The role provides strong growth opportunities in a fast-growing industry, with clear project ownership and people management. However, no explicit training or promotion path is mentioned.
技术前沿主流现代技术
技术栈Data Analysis、Fleet Management System、SOP
业务类型ambiguous
工作生活匹配
50较低
The role is on-site in Sydney, with no mention of flexible hours or remote work. Operational managers may need to handle emergencies outside regular hours.
工作模式仅现场办公
办公地点未明确
加班情况未提及（无法判断）
使命价值匹配
85较高
Micromobility is a high-growth industry with positive environmental impact. HelloRide's mission aligns with sustainability, offering a sense of purpose.
行业发展高速增长赛道
社会影响正向社会影响力较高
使命信号creating smarter, more sustainable cities、sustainable urban mobility
创新程度积极采用新技术
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