Duty Engineer
发布于 大约 2 个月前基层主管/组长
AI 估算 · 18k–30k
香港酒店工程主管岗位，要求2年管理经验，薪资处于市场中等水平。
职位详情
关于这个职位
该职位是万豪旗下酒店（香港）的工程主管，负责酒店设施设备的安装、维护、预防性维修，管理工程团队，处理客人维修请求，并确保安全合规
工作职责
Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
优先资格
Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None
AI 洞察
优缺点分析
优点
- Stable employment with a global hospitality brand (Marriott) offering career growth.
- Hands-on technical role with variety of tasks, keeping work engaging.
- Opportunity to develop leadership skills through team supervision.
- Physical demands: lifting, standing, walking for extended periods.
- On-call or irregular hours due to hotel operations (24/7 environment).
- High responsibility for safety and guest satisfaction under pressure.
- This role suits experienced maintenance professionals who enjoy hands-on work, leading a team, and thrive in a fast-paced hospitality environment.
缺点 / 挑战
暂无明显挑战项
角色解读
- Advance to Chief Engineer or Engineering Manager within hotel properties.
- Broaden into regional facilities management or project management roles.
- Gain expertise in hotel operations and move into general management.
- Perform installation, maintenance, and preventive repairs on hotel equipment and tools like fire pumps, generators, and sprinkler systems.
- Lead a team of technicians, including hiring, training, scheduling, and coaching.
- Respond to guest repair requests and ensure safety compliance through inspections and disaster response protocols.
- Hands-on mechanical and electrical troubleshooting skills for building systems.
- Supervisory and team management experience to coordinate daily tasks.
- Strong customer service orientation and communication skills to interact with guests and staff.
申请策略
- Show enthusiasm for guest service and team collaboration in your cover letter.
- Research Marriott's Courtyard brand values and align your application with their focus on traveler needs.
- Emphasize supervisory experience with specific team size and achievements.
- List relevant technical certifications or training in HVAC, electrical, or plumbing.
- Highlight examples of preventive maintenance programs you've implemented.
- Consider obtaining a certificate in facilities management or hotel engineering.
- Brush up on fire safety codes and life safety system knowledge.
面试指南
- Use the STAR method (Situation, Task, Action, Result) for behavioral questions.
- For technical questions, explain the process step-by-step and mention safety checks.
- For team management questions, emphasize communication and delegation.
- Describe your experience with preventive maintenance in a hotel or similar facility.
- How do you handle a guest complaint about a room maintenance issue?
- Tell me about a time you managed a team under a tight deadline.
- What safety protocols do you follow when inspecting fire suppression systems?
- How do you prioritize multiple maintenance requests simultaneously?
职位点评
Stable hotel engineering supervisor role with moderate pay and limited flexibility, requiring hands-on skills and team leadership.
薪资福利
The salary estimation is moderate for Hong Kong, and the role offers stable employment with a renowned brand. Benefits like insurance and paid leave are likely but not explicitly mentioned.
成长发展
The role provides hands-on technical growth and supervisory experience, but the JD does not mention formal training programs or career advancement paths.
工作生活
The role is strictly on-site with physical demands. Work-life balance may be affected by shift work and on-call duties, though JD does not specify.
使命价值
The role contributes to guest comfort and safety in a reputable hotel chain. The JD emphasizes teamwork and service, aligning with a sense of purpose in hospitality.