万豪
Restaurant Manager - The Lounge & Bar
Restaurant Manager - The Lounge & Bar
发布于 大约 2 个月前中层管理(经理/总监)
International Commerce Centre, Hong Kong, Kowloon, HK
高级经验
全职员工
仅现场办公
高中/中专
餐饮服务
Customer Service
Food Safety
Team Leadership
AI 估算 · 25k–45k
Based on Hong Kong luxury hotel market rates for restaurant managers, with experience and brand premium.
职位详情
关于这个职位
As a Restaurant Manager at The Ritz-Carlton, Hong Kong, you will oversee daily operations of the lounge and bar, ensuring exceptional guest service, managing financial performance, and leading a team to maintain luxury standards.
最低要求
High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
工作职责
Supervises and manages employees. Manages all day-to-day operations.
Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
Reviews staffing levels to ensure guest service, operational needs and financial objectives are met.
Utilizes interpersonal and communication skills to lead and encourage others.
Identifies developmental needs of others and coaches or mentors.
Ensures compliance with food & beverage policies and standards.
Ensures exceptional customer service and handles guest problems.
Provides guidance to subordinates and monitors performance.
Assists servers and hosts on the floor during peak periods.
Oversees financial aspects including purchasing and payment of invoices.
AI 洞察
优缺点分析
优点
- Work with a prestigious luxury brand (Ritz-Carlton) that values service excellence.
- Gain comprehensive hospitality management experience with a global leader.
- Opportunity to develop leadership and financial skills in a dynamic environment.
- Access to Marriott's extensive training and development programs.
- Demanding work hours including weekends and holidays, typical in luxury hospitality.
- High pressure to maintain flawless guest experiences and handle complaints.
- Requires balancing operational efficiency with luxury service standards.
- Ideal for hospitality professionals with a passion for luxury service, strong leadership skills, and the ability to thrive in a fast-paced, guest-focused environment.
缺点 / 挑战
暂无明显挑战项
角色解读
- Career progression to Senior Restaurant Manager or Food & Beverage Director within luxury hotels.
- Opportunity to gain experience in multiple outlets and global properties of Marriott International.
- Path to regional or corporate roles in operations or training.
- Oversee daily restaurant and bar operations, ensuring high service standards and guest satisfaction.
- Manage team performance through coaching, training, and providing feedback.
- Handle financial aspects like budgeting, purchasing, and revenue optimization.
- Ensure compliance with sanitation, safety, and liquor laws.
- Strong leadership and team management abilities to motivate and guide staff.
- Excellent customer service orientation with problem-solving skills.
- Knowledge of food and beverage operations, including menu planning and inventory control.
- Financial acumen to manage budgets, control costs, and maximize profitability.
申请策略
- Tailor your application to reflect understanding of The Ritz-Carlton brand values and Gold Standards.
- Emphasize your commitment to delivering exceptional guest experiences and leading by example.
- Quantify achievements in improving guest satisfaction scores or revenue growth.
- Highlight experience managing teams, training, and developing staff.
- Showcase expertise in food and beverage operations, including menu and inventory management.
- Include any certifications in food safety or hospitality management.
- Strengthen financial analysis skills by learning restaurant P&L management.
- Enhance knowledge of wine and spirits for upscale bar/lounge management.
面试指南
- Use the STAR method (Situation, Task, Action, Result) to provide specific examples.
- Focus on guest-centric solutions and balancing operational efficiency with luxury standards.
- Highlight your leadership philosophy and commitment to continuous improvement.
- How do you handle a dissatisfied guest in a luxury setting?
- Describe your experience in managing a team and improving performance.
- How would you control costs while maintaining high service quality?
- How do you ensure compliance with health and safety regulations?
- What strategies do you use to motivate your team during peak hours?
职位点评
66
综合评分
Luxury hospitality management role with strong development opportunities, competitive pay, but demanding hours.
更适合这类人
Best suited for career-driven hospitality professionals who prioritize growth and prestige over work-life balance.
表现最好
成长发展
相对薄弱
工作生活
薪资福利75
成长发展80
工作生活40
使命价值70
薪资福利
75中等
The role offers competitive pay at a luxury brand, with potential for bonuses and benefits typical of Marriott. However, salary is not explicitly stated, and the position is in a high-cost city.
薪资信号未披露（AI估算：25K-45K/月）
成长发展
80较高
Strong opportunities for growth through Marriott's training programs and career progression within a global brand. However, JD does not explicitly mention promotion paths.
技术前沿非技术岗（不适用）
成长机会training、coaching、mentoring、developmental needs
业务类型profit_center
工作生活
40较低
Hospitality roles typically require long hours, weekends, and holidays. The JD implies high demands, and no WLB signals are present.
工作模式仅现场办公
办公地点市区核心地段
加班情况未提及（无法判断）
使命价值
70中等
Working for a prestigious luxury brand like The Ritz-Carlton provides a sense of pride and purpose in delivering exceptional experiences. The industry is stable but demanding.
行业发展稳定成熟行业
社会影响中性/一般
使命信号exceptional guest experiences、Gold Standards、luxury service
创新程度稳健跟随主流
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