万豪
Hostess - Run (2 Stars Michelin Chinese Restaurant)
Hostess - Run (2 Stars Michelin Chinese Restaurant)
发布于 大约 2 个月前普通员工/个人贡献者
1 Harbour Drive, Wan Chai, Hong Kong, Hong Kong Island, HK
中级经验
全职员工
仅现场办公
高中/中专
餐饮服务
Attention To Detail
Customer Service
Fine Dining
Teamwork
AI 估算 · 12k–18k
米其林二星餐厅服务岗，薪资在酒店业中上水平，但无明确披露，估算范围合理。
职位详情
关于这个职位
This position is a Hostess role in a 2-Star Michelin Chinese restaurant at The St. Regis Hong Kong, part of Marriott International. You will be responsible for providing exceptional dining experiences, setting tables, communicating with the kitchen, and serving guests. The role emphasizes creating memorable experiences through attentive service and teamwork.
最低要求
Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
工作职责
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
AI 洞察
优缺点分析
优点
- Work in a prestigious Michelin-starred restaurant, enhancing your resume in the luxury hospitality sector.
- Opportunity to develop strong customer service and teamwork skills in a high-end environment.
- Part of a global hotel brand (Marriott) with potential internal mobility and training programs.
- Exposure to fine dining operations and meticulous service standards.
- Physically demanding role requiring long periods of standing and lifting.
- High expectations for service excellence and attention to detail in a fast-paced setting.
- Evenings, weekends, and holiday shifts are typical in the hospitality industry.
- This role is ideal for individuals who enjoy interacting with people, take pride in delivering exceptional service, and are comfortable working in a structured, upscale environment.
缺点 / 挑战
暂无明显挑战项
角色解读
- Progress to senior hostess or supervisory roles within the restaurant or hotel.
- Transition to other F&B positions such as server, captain, or banquet coordinator.
- Leverage hospitality experience to move into event planning or hotel management.
- Welcome and seat guests in a fine dining environment, ensuring a pleasant first impression.
- Coordinate with kitchen and service teams to deliver timely and accurate food and beverage service.
- Maintain cleanliness and organization of dining areas, set tables, and prepare materials for service.
- Handle guest inquiries and special requests with professionalism and a courteous attitude.
- Excellent interpersonal and communication skills to interact with guests and team members.
- Ability to stand, walk, and perform physical tasks for extended periods.
- Attention to detail and adherence to high standards of service and cleanliness.
- Basic knowledge of fine dining etiquette and safety procedures.
申请策略
- Research The St. Regis brand and its commitment to bespoke service to tailor your application.
- Express enthusiasm for creating memorable guest experiences in a prestigious setting.
- Highlight any previous experience in fine dining, hostessing, or customer-facing roles.
- Emphasize soft skills such as communication, teamwork, and problem-solving.
- Include any training or certifications in hospitality, safety, or food handling.
- Demonstrate familiarity with luxury service standards and attention to detail.
- Practice active listening and professional phone etiquette.
- Learn basic wine and food pairing knowledge to assist guests.
面试指南
- Use the STAR method (Situation, Task, Action, Result) to structure behavioral responses.
- Focus on demonstrating empathy, proactiveness, and a service-oriented mindset.
- Provide specific examples from past work or volunteer experiences.
- How do you handle a difficult or demanding guest?
- Describe a time you worked as part of a team to achieve a common goal.
- Why are you interested in working at a Michelin-starred restaurant?
- How do you prioritize tasks when the restaurant is busy?
- What does excellent customer service mean to you?
职位点评
54
综合评分
Luxury hostess role in Michelin-starred restaurant, offering prestige and service experience but limited growth and demanding hours.
更适合这类人
This role suits individuals motivated by prestige and service excellence (purposive), with moderate expectations for compensation and work-life balance.
表现最好
使命价值
相对薄弱
成长发展
薪资福利55
成长发展50
工作生活50
使命价值60
薪资福利
55较低
Salary is not disclosed and likely competitive but not exceptional for Hong Kong; benefits are standard for Marriott but not detailed.
薪资信号未披露（AI估算：12K-18K/月）
成长发展
50较低
The role offers on-the-job training (safety certifications) but limited technical skill growth; career progression exists within hospitality but not emphasized in JD.
技术前沿非技术岗（不适用）
成长机会safety training、certifications
业务类型ambiguous
工作生活
50较低
On-site work in a central Hong Kong location, but hospitality roles often require irregular hours including evenings and weekends; no remote flexibility.
工作模式仅现场办公
办公地点市区核心地段
加班情况未提及（无法判断）
使命价值
60中等
Working in a Michelin-starred restaurant provides a sense of pride and purpose in delivering exceptional dining experiences, though broader social impact is limited.
行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流
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