万豪
Hostess - Rùn (2-Star Michelin Chinese Restaurant)
Hostess - Rùn (2-Star Michelin Chinese Restaurant)
发布于 大约 2 个月前普通员工/个人贡献者
1 Harbour Drive, Wan Chai, Hong Kong, Hong Kong Island, HK
初级经验
全职员工
仅现场办公
高中/中专
餐饮服务
Customer Service
Fine Dining
Hostess
Luxury Hospitality
Teamwork
Marriott
Restaurant Service
St. Regis
AI 估算 · 15k–22k
Based on the high-end restaurant setting and luxury brand, the salary is competitive for a hostess role in Hong Kong, reflecting
职位详情
关于这个职位
As a Hostess at Rùn, a 2-Star Michelin Chinese restaurant in St. Regis Hong Kong, you will be the first point of contact for guests, ensuring a warm welcome and smooth seating. You'll coordinate with the service team to deliver an exceptional fine dining experience, handling reservations and guest inquiries with professionalism and grace.
最低要求
Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
工作职责
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
AI 洞察
优缺点分析
优点
- Work in a prestigious 2-Michelin-starred restaurant, gaining exposure to high-end service standards.
- Be part of the renowned St. Regis brand with global career opportunities.
- Develop strong customer service and hospitality skills in a luxury environment.
- Collaborate with a professional team and learn from experienced colleagues.
- Demanding physical requirements including long hours of standing and walking.
- High-expectations from guests in a fine dining setting, requiring constant poise.
- Shift work including evenings, weekends, and holidays as typical in hospitality.
- This role is ideal for individuals who are passionate about luxury hospitality, have a warm demeanor, and enjoy creating memorable guest experiences.
缺点 / 挑战
暂无明显挑战项
角色解读
- Advance to Senior Hostess or Restaurant Supervisor roles within St. Regis or Marriott properties.
- Explore opportunities in event coordination, guest relations, or front-of-house management.
- Build a career in luxury hospitality with potential moves to other prestigious brands in the portfolio.
- Greet and seat guests warmly, managing reservations and waitlists in a Michelin-starred restaurant.
- Coordinate with the service team and kitchen to ensure smooth dining flow and guest satisfaction.
- Handle guest inquiries and special requests with professionalism, maintaining the restaurant's luxury standards.
- Excellent communication and interpersonal skills to interact with guests and team members.
- Ability to stand and walk for extended periods and handle light physical tasks.
- Attention to detail and a polished appearance to represent a luxury brand.
- Basic knowledge of fine dining etiquette and restaurant operations.
申请策略
- Tailor your cover letter to express enthusiasm for the Michelin-starred dining experience and St. Regis heritage.
- Be prepared to demonstrate your interpersonal skills and professional appearance during the interview.
- Emphasize any previous hostess, front-of-house, or customer service experience in upscale settings.
- Highlight language skills, especially English and Chinese (Cantonese/Mandarin) for Hong Kong.
- Showcase familiarity with fine dining and luxury brand standards.
- Include any training or certifications in hospitality or food safety.
- Practice upselling and reservation management techniques.
- Learn about St. Regis brand history and service philosophy.
面试指南
- Use the STAR method (Situation, Task, Action, Result) for behavioral questions.
- Focus on guest-centric solutions and maintaining composure under pressure.
- Demonstrate cultural awareness and adaptability, especially for Hong Kong's diverse clientele.
- How would you handle a guest complaint about a long wait for a table?
- Describe a time you provided exceptional customer service in a busy environment.
- What do you know about Rùn restaurant and the St. Regis brand?
- How do you prioritize tasks when multiple guests arrive at the same time?
- Are you comfortable working on weekends and public holidays?
职位点评
59
综合评分
Prestigious 2-Michelin-star restaurant hostess role with competitive pay, limited growth signals, and demanding schedule.
更适合这类人
This role is best suited for job seekers motivated by financial stability and prestige, willing to trade off work-life balance for a career in luxury hospitality.
表现最好
薪资福利
相对薄弱
工作生活
薪资福利75
成长发展60
工作生活40
使命价值60
薪资福利
75中等
The salary is competitive for the industry in Hong Kong, and Marriott offers benefits typical of large hotel chains, though not explicitly stated here.
薪资信号未披露（AI估算：15K-22K/月）
成长发展
60中等
The role offers on-the-job learning in a prestigious environment, but no formal training or promotion path is mentioned in the JD.
技术前沿非技术岗（不适用）
业务类型ambiguous
工作生活
40较低
The job requires on-site presence and physical stamina, with likely shift work including weekends and holidays, offering limited work-life balance.
工作模式仅现场办公
办公地点市区核心地段
加班情况未提及（无法判断）
使命价值
60中等
Working in a Michelin-starred restaurant provides a sense of pride and contribution to guest experiences, though social impact is limited.
行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流
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