Supervisor
发布于 大约 24 小时前基层主管/组长
值不值得投
综合评分 66
Five-star hotel F&B supervisor role requiring multilingual skills, with moderate salary, development opportunities, and typical hospitality work-life challenges.
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资怎么样
16K
比餐饮服务中位数高
发布情况
新岗位 · 今天发布
公司情况
这家公司招聘很活跃
79 个在招 · 其中餐饮服务 34 个
市场机会
选择面较广
餐饮服务 · 约 6530 个在招
职位详情
关于这个职位
This is a Supervisor role in the Food and Beverage department at a 5-star hotel under Galaxy Entertainment. You will coordinate the service team to ensure smooth operations, maintain high standards of quality, hygiene, and workplace safety, and serve as a role model for continuous improvement.
最低要求
Education: High school graduated. F&B related certificate is an added advantage. Experience: 2 years at a 5-star hotel or 3 years at a 4-star hotel or reputable restaurant, 1 year Supervisory level experience. Knowledge and Skills: F&B product and service knowledge, Advanced customer service skills, Leadership skills, Training experience, Computer literate. Others: Fluent with Cantonese or Mandarin and English, both written and spoken, Able to walk and stand continuous for extended amount of time, Team player.
工作职责
Assist the outlet Executive Manager/Manager/assistant Manager to coordinate day-to-day operation to ensure the overall smoothness and delivering the prompt service at all times. Serve Food and beverages efficiently according to established standard. Maintain high standards of hygiene, cleanliness and tidiness in the work area. Ensure workplace safety practice is adhered to, especially when operating equipment.
优先资格
F&B related certificate is an added advantage.
AI 洞察
优缺点分析
优点
- Opportunity to work in a 5-star hotel environment, gaining high-end service experience.
- Exposure to a multinational brand like Galaxy Entertainment, enhancing career prospects in the hospitality sector.
- Potential for skill development in leadership, training, and multilingual communication.
- Physical demands requiring continuous standing and walking, which may lead to fatigue.
- Need to maintain high standards under pressure, potentially involving long hours or shift work.
- Multilingual requirement and strict safety/hygiene compliance add complexity to the role.
- This role suits individuals with prior F&B experience who enjoy team coordination, have strong customer service orientation, and are seeking management development in a luxury hospitality setting.
缺点 / 挑战
暂无明显挑战项
角色解读
- Progress to higher supervisory or management roles such as Assistant Manager or Outlet Manager within the hospitality industry.
- Develop expertise in luxury hotel operations and potentially expand into regional or corporate training roles.
- Coordinate the daily Food and Beverage operations to ensure prompt and smooth service delivery.
- Maintain high standards of hygiene, cleanliness, and workplace safety in the service area.
- Assist senior management in team coordination and lead by example for continuous improvement.
- Proficiency in F&B product and service knowledge with advanced customer service skills.
- Leadership and training abilities to mentor and manage the service team effectively.
- Multilingual proficiency in Cantonese/Mandarin and English, along with computer literacy.
申请策略
- Research Galaxy Entertainment's brand values and service standards to align your application.
- Prepare examples of how you have handled team coordination or customer service challenges in past roles.
- Highlight supervisory experience in F&B operations, including team coordination and quality assurance achievements.
- Emphasize multilingual skills and customer service accomplishments in previous hotel roles.
- Include any certifications related to F&B, hygiene, or safety standards.
- Strengthen leadership and training skills through workshops or online courses.
- Enhance proficiency in Cantonese/Mandarin and English if needed, focusing on professional communication.
面试指南
- Use the STAR method (Situation, Task, Action, Result) to structure responses for behavioral questions.
- Focus on specific examples demonstrating leadership, attention to detail, and problem-solving in F&B contexts.
- Emphasize your commitment to continuous improvement and team collaboration.
- How do you ensure team coordination and prompt service during peak hours?
- Describe a situation where you maintained high hygiene standards or resolved a safety issue.
- How would you train and motivate a new team member to meet F&B service standards?
- Review Galaxy Entertainment's properties and service philosophy to show cultural fit.
- Prepare case studies or stories from past supervisory roles that highlight your management style.
职位点评
薪资福利
The role offers a stable position in a reputable hotel, but salary and benefits are not disclosed in the JD, and industry standards for F&B supervisors in Macau are moderate.
成长发展
The position provides opportunities for skill development in leadership, training, and luxury service operations, though explicit growth signals are not mentioned in the JD.
工作生活
The role involves physical demands and potential shift work typical of hospitality, with no mention of work-life balance policies or remote options in the JD.
使命价值
The hotel industry provides stable service opportunities with moderate social impact, but the JD does not highlight specific mission-driven or innovative aspects.