Sales Support
发布于 大约 1 小时前普通员工/个人贡献者
AI 估算 · 8k–12k
初级销售支持岗位，跨国大公司，上海地区薪资水平，综合福利较好。
职位详情
关于这个职位
This role involves coordinating client fragrance development projects, managing meetings, and providing daily customer support. You will work closely with internal teams including account managers, lab, marketing, and production to ensure smooth project execution. The position requires strong organizational skills and proficiency in SAP and Microsoft Office.
最低要求
years of related work experience
工作职责
Client Project Responsibility: Coordinate multiple client fragrance development projects by liaising with internal teams, including account managers, FDS, lab, marketing, production, customer service, scent designers & tracking all relevant details.
AI 洞察
优缺点分析
优点
- Work for a global leader in flavors and fragrances, offering stability and resources.
- Hybrid work model provides flexibility.
- Exposure to cross-functional teams and client-facing responsibilities.
- Training and development programs available.
- Requires handling multiple projects simultaneously with tight deadlines.
- Must manage administrative tasks like data entry and documentation.
- May involve occasional high-pressure situations due to client demands.
- Candidates with 1-3 years of experience in sales support or coordination who enjoy customer interaction and administrative challenges.
缺点 / 挑战
暂无明显挑战项
角色解读
- Advance to senior sales support or account management roles.
- Develop expertise in fragrance industry and customer relationship management.
- Potential transition to marketing or product management within the company.
- Coordinate multiple client fragrance development projects by liaising with internal teams.
- Schedule, organize and prepare client meetings, including materials and support.
- Provide daily customer support for pricing, shipping, documentation, and samples.
- Maintain data integrity in SAP and other systems, and ensure regulatory compliance.
- Proficiency in SAP and Microsoft Office suite (Excel, PPT, Word).
- Strong organizational and project coordination skills.
- Excellent interpersonal and communication skills for internal and external relationships.
- Problem-solving mindset and ability to manage tight deadlines.
申请策略
- Tailor cover letter to demonstrate understanding of the fragrance industry and customer focus.
- Highlight your ability to work in a hybrid environment and collaborate across teams.
- Emphasize experience with SAP and project coordination.
- Highlight examples of managing client relationships and deadlines.
- Show proficiency in Microsoft Office, especially Excel and PowerPoint.
- Include any knowledge of fragrance or consumer goods industry.
- Strengthen SAP skills if not already proficient.
- Practice project management techniques to handle multitasking.
面试指南
- Use STAR method (Situation, Task, Action, Result) to structure answers.
- Emphasize proactive communication and organizational skills.
- Demonstrate familiarity with IFF's products and market position.
- How do you prioritize tasks when handling multiple client projects?
- Describe a time you had to manage a difficult client request.
- What is your experience with SAP and other data management tools?
- How do you ensure accuracy in documentation and data entry?
- Why are you interested in the fragrance industry?
职位点评
Stable multinational role with hybrid flexibility, moderate compensation, and limited high-tech exposure.
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资福利
The role offers a competitive salary for the level, plus benefits like cafeteria and health insurance, typical for multinational companies.
成长发展
Training opportunities and learning programs are mentioned, but the role is support-oriented with limited technical growth.
工作生活
Hybrid work model provides flexibility, but the role may require handling tight deadlines and client meetings.
使命价值
The role contributes to product development in a global company, but the direct social impact is moderate.