汇丰
Cards and CCM SVS Lead - International Wealth & Premier Banking
Cards and CCM SVS Lead - International Wealth & Premier Banking
发布于 6 个月前中层管理(经理/总监)
Kowloon City, Kowloon, Hong Kong
高级经验
全职员工
混合式弹性办公
学历未注明
法务、风险与合规
Agile
Data Analytics
Stakeholder Management
Product Management
Decision Systems
AI 估算 · 80k–120k
Senior role in a global bank in Hong Kong; fraud management expertise commands premium; market rate for similar roles.
职位详情
关于这个职位
This role leads the Cards and Customer Contact Management value stream within Global Fraud and Credit Services at HSBC, focusing on developing fraud decision systems and optimizing fraud products. The position involves defining strategy, managing product roadmaps, and driving agile transformation to protect the bank and enhance customer outcomes.
最低要求
Excellent understanding of Fraud and the day to day management to prevent and detect Fraud losses
Strong understanding of fraud typologies, fraud mitigants and fraud technologies
Proven experience in Product Management and change and delivering value to the business through prioritisation of product features. Experience in large scale business and technology deployments would be beneficial
Strong appreciation and understanding of Fraud Data including definition, modelling, acquisition and data approvals and data governance requirements
Exposure and understanding of Analytical modelling approaches and environments, preferably in the context of decision systems to drive good customer outcomes
Very strong knowledge of the external environment – regulatory, political, competitors etc
Proven ability to work across markets whilst maintaining a global perspective
Demonstration of commerciality with strong financial acumen
工作职责
Responsible for informing and contributing to the development of the Cards and Customer Contact Management strategy
Leading the development and delivery of Fraud Decision Systems relevant Product roadmap for realising benefit from investment in line with Fraud and WPB strategic vision – ensuring fraud products offer a strong value proposition to the bank
Supporting Product Owners in the global design, development and deployment of the global strategic fraud decision systems capability and platform. Responsible for defining an overarching product vision and conveying to development team. Supporting Global digital/core banking platform alignment and execution
Anticipates and manages stakeholder expectations, fostering open and honest communication. Ensuring effective stakeholder engagement and user interaction at all levels leading to informed and well-judged trade-offs and priority decisions to maximise business benefit
Responsible for leading the prioritization process within the SVS ensuring all stakeholders are engaged and output is aligned to the new ways of working
Act as subject matter expert for global fraud products, providing learning and support to global and regional fraud teams
Be an agile leader, working to embed best practice across the SVS and wider fraud teams
Be aware of related industry trends, distilling this knowledge and sharing with the wider team
AI 洞察
优缺点分析
优点
- High-impact role in a top global bank with significant responsibility for fraud prevention.
- Opportunity to work on cutting-edge fraud decision systems and influence global strategy.
- Exposure to diverse markets and senior stakeholders, enhancing career growth.
- Competitive compensation and benefits package typical of a multinational corporation.
- High level of accountability for fraud losses and system performance under pressure.
- Requires extensive cross-functional coordination across multiple regions and teams.
- Fast-paced environment with constant regulatory changes and evolving fraud threats.
- Experienced fraud professionals or product managers seeking a leadership role in a global banking environment with a focus on innovation and strategy.
缺点 / 挑战
暂无明显挑战项
角色解读
- Advance to senior leadership roles within Global Fraud or broader WPB, such as Head of Fraud Decision Systems.
- Transition to other product leadership roles in banking technology or risk management.
- Become a strategic advisor for fraud and credit risk across the banking industry.
- Define and execute the product strategy for fraud decision systems within the Cards and Customer Contact Management value stream.
- Lead product roadmap development, prioritizing features to maximize business value and protect the bank from fraud losses.
- Collaborate with global teams, IT, and stakeholders to ensure alignment of fraud capabilities with business goals.
- Subject matter expert for fraud products, providing guidance and support to regional fraud teams.
- Deep expertise in fraud management, including typologies, mitigants, and technologies.
- Strong product management experience with a track record of delivering value through prioritization.
- Analytical skills for understanding fraud data, modelling, and decision systems.
- Ability to manage global stakeholders and drive agile transformation.
申请策略
- Tailor your CV to demonstrate commercial acumen and strategic thinking, not just operational execution.
- Prepare to discuss specific examples of how you prioritized features to deliver value.
- Emphasize product management achievements with measurable business outcomes (e.g., fraud loss reduction, cost savings).
- Showcase deep fraud knowledge through specific examples of implemented mitigants or technologies.
- Highlight experience leading global or multi-market initiatives and stakeholder management.
- Include any agile transformation or large-scale deployment experience.
- Strengthen understanding of fraud data analytics and modelling techniques if not already strong.
- Familiarize with HSBC's fraud systems and upcoming industry trends in fraud tech.
面试指南
- Use the STAR method (Situation, Task, Action, Result) for behavioral questions.
- Structure product-related answers around value delivery, prioritization frameworks (e.g., RICE, MoSCoW), and business impact.
- For fraud-specific questions, demonstrate deep knowledge and practical application.
- How would you define the product strategy for fraud decision systems? Give an example.
- Describe a time you managed conflicting stakeholder priorities. How did you decide?
- What are the key fraud typologies and mitigants for card transactions?
- How do you measure the success of a fraud product?
- Tell us about a large-scale technology deployment you led.
职位点评
74
综合评分
Senior fraud product leadership role at HSBC, offering strong development opportunities with hybrid work and competitive pay.
更适合这类人
This role is ideal for candidates motivated by career growth, product innovation, and global impact in a stable banking environment.
表现最好
成长发展
相对薄弱
使命价值
薪资福利75
成长发展85
工作生活70
使命价值65
薪资福利
75中等
The role offers competitive compensation typical for a senior position in a global bank, but exact figures are undisclosed, and benefits are not detailed in the JD.
薪资信号未披露（AI估算：80K-120K/月）
成长发展
85较高
The role provides strong growth opportunities through global exposure, strategic responsibilities, and leadership of innovative fraud technologies. The JD mentions agile leadership and continuous professional development.
技术前沿主流现代技术
技术栈Fraud Decision Systems、Analytical Modelling、Agile、Data Governance
成长机会continuous professional development、flexible working、opportunities to grow
业务类型ambiguous
工作生活
70中等
The role offers hybrid work style, but the location in Kowloon City and the high-level nature of the role may require some flexibility and occasional longer hours.
工作模式混合式弹性办公
办公地点未明确
加班情况未提及（无法判断）
工作生活平衡flexible working
使命价值
65中等
The role contributes to protecting the bank and customers from fraud, which has positive social impact. However, it is primarily a business-driven function within banking.
行业发展稳定成熟行业
社会影响中性/一般
使命信号protecting the bank
创新程度积极采用新技术
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