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Chief Control Office, Operational Resilience Analyst
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Chief Control Office, Operational Resilience Analyst

发布于 16 天前

普通员工/个人贡献者

Kowloon City, Kowloon, Hong Kong
中级经验
全职员工
混合式弹性办公
学历未注明
法务、风险与合规
Compliance
Risk Management
Stakeholder Management
Hkma Or-2

AI 估算 · 30k–50k

Financial industry stable demand, Hong Kong high cost of living, salary at market median.

职位详情

关于这个职位

This is an analyst role within HSBC's Chief Control Office, focusing on operational resilience for the Hong Kong market. You will support business mapping, governance reporting, and stakeholder engagement to ensure compliance with HKMA regulations. Ideal for professionals with risk, compliance, or project management experience in financial services.

最低要求

Previous experience in policy and framework implementation support within a global organisation, working across cultures and within a complex matrix structure.

Proven track record in project governance/reporting.
Business and data analysis experience, including requirements gathering and design techniques.
Experience of using analysis techniques in a change environment, with a mix of business, operations and technology focused projects.
Overall financial services industry knowledge.
Ability to communicate effectively to build relationships and influence key internal stakeholders and able to articulate status of activities and milestones in a concise and understandable manner.
Strong relationship management, collaboration with experience of positive, challenging interactions with stakeholders.
Assertive, proactive and proven ability to work independently to drive action and report status including governance papers in order to implement relevant strategies that enable safe growth of HSBC.

工作职责

Accountable for supporting sustainable Operational Resilience for HSBC, Hong Kong (AMH), to make sure that practices executed across business and functions remains aligned with business and regulatory measures.

Support the AMH businesses to map business processes and underlying operational assets related to Critical Operations based on the overarching framework for Operational Resilience, and the local operating model, aligned to the key standards and the requirements under HKMA SPM OR-2.
Accountable for supporting the reporting of status of the embedment of framework and sustainable AMH's OR-2 compliance, ensuring that resilience reviews and artefact refresh are achieved in a timely manner by the business and functional teams who implement against the appropriate frameworks and standards.
Support the AMH Operational Resilience team to represent Executive Management and Board members globally through supporting AMH businesses in the production of key artefacts relating to Operational Resilience Frameworks.
Partner with Businesses, Technology and other key functions (Risk, Internal / External Audit) to ensure a holistic view of Operational Resilience are delivered to a quality standard on time. The Analyst will work with Operational Resilience Management and should have a high level of flexibility to consult with the accountable parties of Operational resilience business and functional stakeholders at all levels.
Adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct.
Ensure that all deliverables to your stakeholders are concise, precise, impactful and actionable.
The role will involve supporting the AMH Operational Resilience team and Hong Kong Chief Operating Officer with a number of high-profile and critical deliverables that will require the input and collaboration of a large set of senior business stakeholders across the wider bank’s organisation.
Identify areas of improvement in embedding Operational Resilience frameworks and standards in AMH, by read across of triggers and working closely with business teams and functional areas to review and assess resilience.
Support stakeholder engagement across a wide variety of AMH stakeholders with minimal supervision.
Demonstrate teamwork and collaboration values in interactions with members of the Operational Resilience team.
Support AMH Operational Resilience team to oversee Business lines and functional areas to ensure the successful embedding of operational resilience frameworks through governance.

AI 洞察

优缺点分析

优点

  • Work for a prestigious global bank with strong brand reputation.
  • Develop deep knowledge of operational resilience and regulatory compliance.
  • Hybrid working model offers flexibility.
  • Exposure to senior stakeholders and broad business functions.
  • Navigating complex matrix structure can be challenging.
  • High-pressure deliverables with regulatory deadlines.
  • Requires strong ability to influence without authority.
  • This role is suitable for analytical professionals with experience in risk, compliance, or project governance within financial services who enjoy working across diverse stakeholder groups.

缺点 / 挑战

暂无明显挑战项

角色解读

  • Progress to senior analyst or team lead within the Chief Control Office.
  • Move into broader risk, compliance, or operational resilience roles across the bank.
  • Opportunity to gain expertise in regulatory frameworks and cross-functional collaboration.
  • Support HSBC Hong Kong's operational resilience by mapping critical business processes and assets.
  • Produce governance reports and artefacts for executive management and regulators.
  • Collaborate with business, technology, and risk teams to embed resilience frameworks.
  • Identify improvement areas and drive compliance with HKMA standards.
  • Experience in policy and framework implementation within complex matrix organisations.
  • Strong business and data analysis skills, including requirements gathering.
  • Excellent communication and stakeholder management abilities.
  • Knowledge of financial services and regulatory expectations.

申请策略

  • Tailor your CV to reflect resilience and compliance keywords from the JD.
  • Research HSBC's commitment to culture and professional development.
  • Emphasize experience implementing policies and frameworks in global organisations.
  • Showcase project governance and reporting achievements.
  • Highlight any HKMA or operational resilience related work.
  • Demonstrate stakeholder management and communication skills.
  • Familiarize yourself with HKMA SPM OR-2 and operational resilience concepts.
  • Enhance data analysis and reporting skills (e.g., Excel, project tools).

面试指南

  • Use STAR method (Situation, Task, Action, Result) for behavioral questions.
  • Focus on your ability to influence stakeholders and drive results collaboratively.
  • Demonstrate knowledge of regulatory context and willingness to learn.
  • Explain your experience with operational resilience or similar risk frameworks.
  • How do you manage multiple stakeholders with conflicting priorities?
  • Describe a time you identified a process improvement in a complex environment.
  • What is your understanding of HKMA OR-2 requirements?
  • How do you ensure deliverable quality under tight deadlines?

职位点评

70
综合评分

Stable global bank role with strong development opportunities, hybrid work, undisclosed salary.

从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。

更适合这类人
Suitable for candidates motivated by professional growth, stability, and hybrid working, with an interest in risk and compliance.
表现最好
成长发展
相对薄弱
使命价值
薪资福利65
成长发展78
工作生活72
使命价值60

薪资福利

65中等

The salary is undisclosed, but HSBC offers competitive compensation and benefits typical of a global bank. The role is a stable position in a major financial institution.

薪资信号未披露（AI估算：30K-50K/月）

成长发展

78中等

The role provides strong professional development through exposure to regulatory frameworks and senior stakeholders. HSBC mentions continuous professional development and opportunities to grow.

技术前沿非技术岗（不适用）
成长机会continuous professional development、opportunities to grow
业务类型ambiguous

工作生活

72中等

Hybrid work style is explicitly stated as 'Hybrid Worker'. The JD also mentions flexible working, suggesting a reasonable work-life balance.

工作模式混合式弹性办公
办公地点市区核心地段
加班情况未提及（无法判断）
工作生活平衡flexible working

使命价值

60中等

The role supports regulatory compliance and operational resilience, contributing to the stability of banking operations. However, direct social impact is limited.

行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流

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