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New Product Introduction (NPI) and Return Material Authorization (RMA) Engineer
New Product Introduction (NPI) and Return Material Authorization (RMA) Engineer
发布于 大约 14 小时前普通员工/个人贡献者
Hsinchu City, Hsinchu City, Taiwan
中级经验
全职员工
仅现场办公
本科
硬件工程
NPI
ATE
CAPA
XRay
RMA
Root Cause Analysis
Semiconductor
Csam
Iv Curve
AI 估算 · 18k–35k
Based on semiconductor industry and Qualcomm's compensation for this level in Taiwan.
职位详情
关于这个职位
This role integrates NPI and RMA quality engineering for semiconductor products. You will ensure product readiness from design to high-volume manufacturing, lead root cause analysis on customer returns, and drive cross-functional quality improvements. It requires strong technical depth and leadership in a fast-paced environment.
最低要求
Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.
Minimum 3–8 years of relevant experience in NPI Product Quality, RMA, or Product Test Engineering roles.
Strong semiconductor quality background and knowledge of wafer fabrication, semiconductor assembly and testing, and packaging.
Hands on knowledge/application of quality tools, statistics, CAPA, and problem solving techniques.
Strong cross-functional communication and leadership skills.
Strong verbal and written skills; ability to clearly organize and articulate information; seeks win/win resolution in difficult situations
工作职责
Serve as Quality Engineering representative in NPI core teams, ensure reliability, supplier readiness, customer RMA readiness, and product readiness deliverables are met for new product launch.
Work with cross-functional teams (QRE, Packaging, PTE, Systems, Design, etc.) to make sure lessons-learned and corrective/preventative actions are applied upstream during product development.
Lead technical and business teams to resolve escalated Quality issues in HVM, including factory excursions and non-conforming materials disposition.
Conduct technical evaluations of customer returned devices at system and device levels utilizing tools such as ATE, XRAY, CSAM, IV curve, system level test, and bench leading to a clear path of root cause.
Track actions, schedules and owners to maintain targeted RMA analysis cycle time. Initiate internal corrective actions where applicable.
Act as the conduit between Qualcomm’s customer, Product Core Team and Branch CQE. Provide customer prospective (voice of customer) to internal stakeholders with the view to driving customer satisfaction metrics higher.
Drive improvement of internal quality systems with the goal of reducing outgoing product quality DPPM.
AI 洞察
优缺点分析
优点
- Work at a leading semiconductor company with exposure to cutting-edge technologies and products.
- Gain deep expertise in both NPI and RMA, which are critical for product lifecycle management.
- Opportunity to influence upstream design decisions and drive long-term quality improvements.
- Collaborate with diverse teams including design, operations, and customers, enhancing your network.
- High responsibility for product quality with potential pressure from tight launch schedules.
- Need to handle escalated issues quickly, requiring strong problem-solving under stress.
- Balancing multiple stakeholders and competing priorities across NPI and RMA domains.
- This role suits engineers with a semiconductor quality background who thrive in cross-functional environments and enjoy both proactive quality planning and reactive failure analysis.
缺点 / 挑战
暂无明显挑战项
角色解读
- Progress to Senior Engineer or Staff Engineer managing larger quality programs.
- Transition into Quality Manager or Director role overseeing broader product quality teams.
- Move into adjacent fields like product test engineering or supplier quality engineering.
- Represent quality engineering in NPI teams to ensure product reliability and readiness for launch.
- Lead root cause analysis on customer returns using advanced diagnostic tools like ATE and XRAY.
- Drive cross-functional teams to resolve quality issues in high-volume manufacturing.
- Act as the bridge between customers and internal teams to improve outgoing quality and satisfaction.
- Strong semiconductor process knowledge including wafer fabrication, assembly, and packaging.
- Proficiency in quality tools and methodologies such as CAPA, statistics, and problem-solving techniques.
- Excellent cross-functional communication and leadership skills.
- Hands-on experience with failure analysis tools (ATE, XRAY, CSAM, IV curve) and system-level test.
申请策略
- Tailor your resume to explicitly map your experience to NPI and RMA responsibilities.
- Research Qualcomm's product lines and recent launches to show genuine interest in their technology.
- Emphasize experience in NPI quality or RMA engineering, with specific examples of driving cross-functional teams.
- Highlight knowledge of semiconductor processes and hands-on use of quality tools like CAPA and statistics.
- Showcase leadership in resolving quality issues and improving metrics (e.g., DPPM reduction).
- Include any experience with failure analysis tools (ATE, XRAY, CSAM) and system-level debugging.
- Deepen understanding of packaging technologies and advanced semiconductor test methods.
- Strengthen data analysis skills with statistical software (e.g., JMP, Minitab) for quality data.
面试指南
- Use STAR method (Situation, Task, Action, Result) to structure answers with specific examples.
- Demonstrate systematic problem-solving: define problem, collect data, use tools, involve cross-functional team, implement fix, verify.
- Show customer focus: mention voice of customer and how you translate it to internal actions.
- Describe a time you led root cause analysis on a complex quality issue. What tools did you use?
- How do you balance NPI quality deliverables with tight product launch timelines?
- How would you handle a customer escalation where root cause is unclear?
- Explain your experience with CAPA and how you ensure corrective actions are effective.
- How do you prioritize tasks between proactive NPI activities and reactive RMA issues?
职位点评
66
综合评分
Competitive pay and technical growth at a top semiconductor company, with onsite work and moderate WLB.
更适合这类人
Best for engineers who prioritize compensation and technical skill development in a stable industry, with less emphasis on work-life balance or social mission.
表现最好
薪资福利
相对薄弱
使命价值
薪资福利80
成长发展75
工作生活60
使命价值50
薪资福利
80较高
Qualcomm offers competitive compensation and benefits for this senior engineer level in Taiwan, though specifics are not disclosed. The salary is expected to be above market average.
薪资信号未披露（AI估算：18K-35K/月）
成长发展
75中等
The role provides exposure to both NPI and RMA, offering diverse skill development. However, no explicit training or promotion path is stated in the JD.
技术前沿主流现代技术
技术栈semiconductor、ATE、XRAY、CSAM、IV curve、CAPA
业务类型ambiguous
工作生活
60中等
Onsite role in Hsinchu with no mention of remote work. Semiconductor industry can be demanding, but no explicit overtime signal.
工作模式仅现场办公
办公地点科技园/产业园
加班情况未提及（无法判断）
使命价值
50较低
The role is in a mature industry (semiconductor) with moderate social impact. No explicit mission-driven language.
行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流
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