People & Culture Officer - Colleague Engagement
发布于 大约 14 小时前普通员工/个人贡献者
AI 估算 · 18k–28k
香港酒店HR岗位，要求三语和活动经验，市场薪资中等偏上。
职位详情
关于这个职位
We are looking for a People & Culture Officer to drive colleague engagement at Mandarin Oriental, Hong Kong. You will plan and execute engagement activities, manage internal communications, and support the P&C team in a luxury hotel environment. This role requires strong trilingual communication skills and event coordination experience.
最低要求
Degree holder in Communications, Marketing, Hospitality Management, Human Resources, or a related discipline. Minimum 2 years of experience in events management, internal communications, or a similar role (hospitality background is a plus). Excellent command of English, Cantonese, and Mandarin (written and spoken) – you will be crafting messages for diverse audiences daily. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word); hands-on experience with Adobe Photoshop or similar graphic design tools is highly desirable. Creative flair with a keen eye for detail and visual aesthetics. Strong organisational and multitasking skills; able to manage multiple deadlines. Approachable, proactive, and a true team player with a “can-do” attitude.
工作职责
Plan, coordinate, and execute colleague engagement activities, including seasonal celebrations (e.g., Chinese New Year, Christmas), recognition events, and wellness initiatives. Support the organisation of the annual Colleague Party and other milestone celebrations. Manage internal communication channels (e.g., Beekeeper, noticeboards, email campaigns) to ensure timely and engaging updates. Draft internal memos, digital newsletters, and campaign copy in English, Traditional Chinese, and Mandarin. Maintain accurate records of engagement activities and budgets. Coordinate logistics for internal events, including vendor liaison and venue setup. Support the P&C team with ad-hoc projects and administrative tasks as required.
优先资格
Hospitality background is a plus. Hands-on experience with Adobe Photoshop or similar graphic design tools is highly desirable.
AI 洞察
优缺点分析
优点
- Work for a prestigious luxury hotel brand with a strong heritage and global presence.
- Autonomy to shape colleague engagement initiatives, allowing creative and impactful work.
- Comprehensive benefits including learning & development, MOstay travel perks, health and wellness programmes, and retirement plans.
- Opportunities to build a broad network within the hospitality industry and develop cross-cultural communication skills.
- Demanding role requiring juggling multiple activities and deadlines, often during peak seasons or events.
- Hotel environment can involve non-standard working hours, though this is not explicitly stated.
- Need to continuously adapt to diverse colleague needs and maintain high engagement levels in a large organisation.
- This role is ideal for an outgoing, creative HR professional who enjoys event planning, internal communications, and fostering a positive workplace culture within a luxury hospitality setting.
缺点 / 挑战
暂无明显挑战项
角色解读
- From Officer to Senior Officer/Assistant Manager within the People & Culture function, specialising in employee engagement and internal communications.
- Potential to move into broader HR generalist or talent management roles, leveraging event and communication expertise.
- Opportunities to grow regionally or globally within the Mandarin Oriental Group's expanding luxury portfolio.
- Plan and execute colleague engagement activities such as seasonal celebrations, recognition events, and wellness initiatives to foster a positive internal culture.
- Manage internal communication channels (Beekeeper, noticeboards, email campaigns) to keep colleagues informed and engaged.
- Draft internal memos, newsletters, and campaign copy in English, Traditional Chinese, and Mandarin, tailoring messages for diverse audiences.
- Coordinate event logistics, including vendor liaison and venue setup, while maintaining budget and activity records.
- Strong trilingual communication skills (English, Cantonese, Mandarin) for writing and verbal interactions.
- Proficiency in Microsoft Office Suite
- familiarity with Adobe Photoshop or similar design tools for creating engaging visuals.
- Event planning and coordination abilities, with attention to detail and organisational multitasking skills.
- A proactive, approachable team player with a 'can-do' attitude and creative flair.
申请策略
- Research Mandarin Oriental's culture and values, and genuinely express your passion for people and luxury hospitality in the application.
- Tailor your CV to emphasise teamwork, creativity, and organisational skills, and provide concrete examples of past events or campaigns you led.
- Highlight experience in organising events, internal communications campaigns, or employee engagement initiatives.
- Emphasise trilingual proficiency (English, Cantonese, Mandarin) with examples of written communications or multilingual projects.
- Showcase creative design skills (e.g., Adobe Photoshop) and proficiency in Microsoft Office, especially PowerPoint and Excel.
- Demonstrate a hospitality background or customer-service orientation, if applicable.
- Familiarise yourself with internal communication tools like Beekeeper or similar digital platforms.
- Polish graphic design skills using Adobe Photoshop or Canva to create engaging visual content.
面试指南
- Use the STAR method (Situation, Task, Action, Result) to structure responses, focusing on your specific role, actions taken, and measurable outcomes. Emphasise collaboration, creativity, and adaptability.
- How have you planned and executed a successful employee engagement event? What was your approach?
- Describe a time you had to communicate a complex message to a diverse audience in multiple languages.
- How do you prioritise multiple tasks and deadlines, especially during busy seasons?
- What creative ideas would you bring to improve colleague engagement at a luxury hotel?
- How do you handle feedback or resistance from colleagues when promoting new initiatives?
- Prepare concrete examples from past roles showcasing event management, internal communications, and creative problem-solving.
- Understand the company's brand and values, and think about how your skills align with delivering exceptional colleague experiences.
职位点评
Stable luxury hotel HR role with strong learning opportunities and benefits, but limited remote flexibility and moderate social impact.
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资福利
The role offers a competitive package within a reputable luxury hotel group, with benefits like learning programmes, travel perks, health and retirement plans. However, no explicit salary is disclosed, making compensation somewhat uncertain.
成长发展
The company emphasises continuous learning and development, providing unique programmes for career growth. The role itself offers broad exposure to employee engagement and HR functions, potentially leading to advancement within the organisation.
工作生活
This is an on-site role at a central hotel location, without remote work options. The JD mentions work-life balance as a value, but there is no explicit policy on overtime or flexible hours, and hotel industry may involve irregular shifts.
使命价值
The role supports colleague wellbeing and creates a positive workplace culture, but the broader social impact is moderate. The luxury hotel industry is stable rather than a high-growth or highly mission-driven sector.