Internationale:r Servicetechniker:in (d/f/m)
发布于 大约 7 小时前普通员工/个人贡献者
AI 估算 · 4k–6k
Based on the minimum annual salary of €53,200 and typical Austrian technician pay, monthly gross is around €4,400-€5,800 with 14
职位详情
关于这个职位
As an International Service Technician at Henkel, you will be responsible for on-site machine setup, commissioning, and troubleshooting at customer locations. You will also program multi-axis CNC robots, train operators, and provide remote or on-site repair services. This role involves up to 80% travel and requires a strong technical background and customer orientation.
最低要求
Completed mechanical or electrical apprenticeship (e.g., machine/automotive mechanic, mechatronics); manual skills and enthusiasm for high-quality technical machines; high degree of independence and willingness to travel (up to 80%); strong service and customer orientation, solution-oriented approach, reliability; good German and English skills; driving license B.
工作职责
Machine setup including commissioning and final acceptance at customer sites (assignments typically weekdays and limited to two weeks)
AI 洞察
优缺点分析
优点
- Comprehensive onboarding and training (6 months) ensures you are well-prepared.
- Competitive salary with additional daily allowances for field service, plus benefits like company phone and laptop for private use.
- High autonomy and responsibility in a leading international company with diverse career paths.
- Frequent travel (up to 80%) can be demanding and may affect work-life balance.
- The role requires problem-solving under pressure at customer sites, often independently.
- Physical demands of machine assembly and troubleshooting in various environments.
- Ideal for hands-on, mechanically inclined individuals who enjoy travel, customer interaction, and technical challenges.
缺点 / 挑战
暂无明显挑战项
角色解读
- After initial training, you can advance to senior technician or team lead within the service department.
- You may move into technical sales, project management, or specialized roles in robotics or automation.
- Henkel offers cross-departmental career opportunities and further training programs.
- You travel to customer sites to set up and commission industrial machines, ensuring they operate correctly.
- You program multi-axis CNC robots for automated processes and train customer operators on machine use.
- You diagnose and fix machine malfunctions both on-site and remotely, and perform repair and service tasks.
- Strong mechanical and electrical aptitude from a completed apprenticeship in mechanics or mechatronics.
- Proficiency in CNC robot programming and manual dexterity for machine assembly.
- Excellent German and English communication skills for training and customer interaction.
- Willingness to travel extensively (up to 80%) and a valid driving license.
申请策略
- Prepare to discuss your willingness to travel and provide examples of independent work.
- Research Henkel and its Sonderhoff brand to show genuine interest.
- Emphasize your completed apprenticeship in mechanical or electrical fields and any hands-on experience with machines.
- Highlight any experience with CNC programming, robotics, or automated systems.
- Showcase your language skills (German and English) and customer service orientation.
- If you lack CNC programming experience, consider taking a short course or certification.
- Improve your German if not fluent, as it's required for customer communication.
面试指南
- Use the STAR method (Situation, Task, Action, Result) for behavioral questions.
- For technical questions, explain the steps you would take logically, showing hands-on knowledge.
- For travel-related questions, emphasize your flexibility, organizational skills, and positive attitude.
- Describe a time you diagnosed and fixed a complex technical problem under time pressure.
- How do you handle frequent travel and being away from home for extended periods?
- Explain your experience with CNC robot programming or similar automation systems.
- How would you train a customer who is not technically savvy on a new machine?
- Tell us about a time you provided excellent customer service and went the extra mile.
职位点评
High pay and training opportunities, but demanding travel schedule and limited work-life balance.
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资福利
The salary is above average for the region, with additional allowances and benefits. The package is competitive, though the travel requirement may offset some lifestyle preferences.
成长发展
The role offers structured training and career development within a large corporation, but the focus is on technical skills rather than cutting-edge technology.
工作生活
High travel requirement (up to 80%) significantly impacts work-life balance. The office location is in Dornbirn, Austria, a smaller city, but travel is the main lifestyle factor.
使命价值
The role contributes to customer success and operational efficiency, but it's not in a high-impact social or innovative field. The company is established, but the work is traditional service.
汉高 的其他在招职位
Senior Project Engineer (d/f/m) - Bopfingen
汉高 · Germany, Bopfingen, Baden-WürttembergAI 估算 · 42k-60kGDP Engineer
汉高 · India, Pune, MaharashtraAI 估算 · 15k-30kBrand Manager, Hair Professional
汉高 · Turkey, Ümraniye, IstanbulAI 估算 · 20k-35kRegional Sales Manager Southern EU - Water & Civil Infrastructure Adhesives
汉高 · Italy, Milano, LombardyAI 估算 · 38k-60kProduct Development Manager, Equipment
汉高 · 上海市AI 估算 · 40k-70k