埃森哲
Accenture Song - Customer Strategy Manager
Accenture Song - Customer Strategy Manager
发布于 大约 9 小时前中层管理(经理/总监)
Hong Kong, China/Hong Kong SAR
高级经验
全职员工
仅现场办公
学历未注明
咨询
Ai/Gen-Ai
Banking
Customer Experience
Go-To-Market Strategy
Sales Enablement
AI 估算 · 60k–90k
Manager级别，战略咨询，香港市场，薪资水平较高，但未披露具体数字，估计在中高位区间。
职位详情
关于这个职位
作为埃森哲Song的客户战略经理，你将主导金融、零售、旅游等行业的增长战略与销售转型项目，帮助客户实现营收目标
你需要结合行业洞察与AI/Gen-AI等创新技术，设计并执行从市场策略到销售运营模型的全链路变革方案，同时管理团队与客户高层关系
最低要求
Experience, Attributes and Qualifications:
+ years of industry experience in one or more of insurance, banking, wealth management, retail, consumer goods and travel industry, leading transformations specifically in a sales, operations, product, or strategy role. A robust understanding of the industry, along with familiarity with topic areas such as sales enablement, go-to-market strategies, direct to customer growth, lead management, and sales operating model design, is required.
+ years of experience in strategy consulting, with broad experience in engagement management, business development, and leading complex programs / transformations.
+ year of experience with supporting the development strategic recommendations (or decisions) for critical experiences, products, or services of the organization (and/or) Managing a P&L; or a pipeline of business development opportunities (and/or) Providing enterprise level business or technology advisory all the way to various executives (VP / SVP or c-suite level)
工作职责
As a Customer Strategy Manager, you will apply your expertise in sales & commerce to define and enable growth strategies and approaches to help clients achieve top line growth objectives with a focus on sales and channel / distribution. You will deliver on engagements in the following areas:
Thought Leadership**
Able to understand client needs, support the development of proposed solutions, and deliver high-impact projects by partnering with clients to help them support and transform their sales organizations and advance their position in the Financial Services market.
Build client relationships to sustain Accenture’s profile as a long-term trusted advisor and partner.
Manage and coach junior team members while continuing to grow your own expertise to help Accenture maintain its thought leadership position.
Delivery Execution**
Design and execute large scale and complex transformation programs and strategy engagements including current state assessments, target state design, and operating model transformations.
Implement business changes that drive industry-specific, functional, and digital operating model transformation.
Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools & techniques to meet specific client requirements.
Manage implementation engagements (requirements, design, test, deployment, etc.), from client buy-in to planning, budgeting, deliverables, and risk assessment, with heavy client engagement and large delivery teams.
Sales & Origination **
Originate, qualify, and close new opportunities for Accenture with our clients, including sales (advisor) enablement, go-to-market strategies, direct to customer growth, lead management, and sales operating model design.
Drive pipeline opportunities from initial idea to contract to implementation, leveraging the best capabilities and offerings across Accenture (Song, Strategy & Consulting, Technology, Operations).
Manage performance and profitability of sold deals, and identify opportunities for extension, cross-sell, or up-sell.
优先资格
Preferred Qualifications:
You have excellent communication (written and spoken) and interpersonal skills, including compelling story telling skills for an executive audience and the ability to interact with diverse stakeholders.
You have strong client relationship development and client management skills.
You’ve implemented Commerce platforms, Experience platforms, CRM, CDP, Loyalty programs, MarTech solutions, and/or Sales Transformation initiatives.
AI 洞察
优缺点分析
优点
- Work with top-tier global clients on high-impact strategic projects, building a strong consulting brand.
- Exposure to cutting-edge AI/Gen-AI applications in sales and customer experience, enhancing future marketability.
- Competitive compensation and benefits typical of a multinational firm, with opportunities for international exposure.
- Fast-paced, demanding environment with tight deadlines and high client expectations, requiring flexibility.
- Need to balance multiple responsibilities: business development, delivery, and team management simultaneously.
- Heavy focus on sales origination may create pressure to meet pipeline targets.
- Experienced professionals with a strong track record in strategy consulting or industry transformation who thrive on client-facing roles and want to drive large-scale change.
缺点 / 挑战
暂无明显挑战项
角色解读
- Progress to Senior Manager or Associate Director within Accenture Song, leading larger client accounts and teams.
- Specialize in a specific industry or capability (e.g., AI-driven sales transformation) to become a subject matter expert.
- Move into client-side roles such as Chief Revenue Officer or Head of Sales Strategy after building strong consulting pedigree.
- Lead client engagements to design and execute growth strategies for sales and channel transformation in industries like insurance, banking, and retail.
- Develop and pitch new business opportunities, manage project delivery, and build executive-level client relationships as a trusted advisor.
- Manage and coach junior team members while synthesizing technology solutions (e.g., AI) to meet client needs.
- Deep industry knowledge in financial services, retail, or travel, with experience in sales enablement and go-to-market strategies.
- Strong consulting and project management skills, with ability to manage complex programs and client relationships.
- Excellent communication and storytelling skills for executive audiences, plus familiarity with CRM, CDP, or MarTech platforms.
申请策略
- Tailor your cover letter to demonstrate passion for customer growth and transformation, referencing Accenture Song's focus areas.
- Prepare a strategic plan for a hypothetical client scenario to showcase problem-solving approach during interviews.
- Emphasize quantifiable results from sales transformation or go-to-market projects (e.g., revenue uplift, market share gains).
- Showcase experience managing executive-level client relationships and leading complex engagements end-to-end.
- Highlight industry expertise in insurance, banking, or retail, plus any exposure to AI or digital platforms.
- Deepen knowledge of AI/Gen-AI tools for sales enablement to differentiate from other candidates.
- Enhance storytelling and presentation skills for executive audiences, perhaps through case studies or mock pitches.
面试指南
- Use the STAR method (Situation, Task, Action, Result) for behavioral questions, emphasizing your role and impact.
- For strategy questions, structure your answer: understand the problem, propose a hypothesis, identify key levers, and outline execution steps.
- Describe a time you led a sales transformation program. What was your approach and what were the outcomes?
- How would you help a bank increase cross-sell effectiveness using digital channels?
- How do you manage executive stakeholders who have conflicting priorities?
- Tell me about a time you had to originate a new client opportunity from scratch.
- How do you stay updated on industry trends and apply them to client engagements?
- Research Accenture Song's recent case studies and thought leadership in your target industries.
职位点评
69
综合评分
High-growth consulting role with cutting-edge tech, competitive pay, but intense work demands.
更适合这类人
Professionals who prioritize career growth and skill development over work-life balance, and are comfortable with high pressure.
表现最好
成长发展
相对薄弱
工作生活
薪资福利80
成长发展85
工作生活40
使命价值70
薪资福利
80较高
Consulting role in Hong Kong offers competitive compensation and benefits typical of multinational firms, but exact figures are undisclosed.
薪资信号未披露（AI估算：60K-90K/月）
成长发展
85较高
The role provides exposure to cutting-edge AI/Gen-AI solutions, diverse industries, and leadership development, with clear growth path within Accenture.
技术前沿前沿/新兴技术
技术栈AI、Gen-AI、Sales Enablement、Digital Transformation
成长机会coach junior team members、grow your own expertise
业务类型profit_center
工作生活
40较低
The role requires high travel and client-facing time, with no mention of flexible work; likely demanding schedule.
工作模式仅现场办公
办公地点市区核心地段
加班情况JD含高强度暗示词
使命价值
70中等
The role drives customer growth and digital transformation in key industries, contributing to business innovation and societal digitalization.
行业发展稳定成熟行业
社会影响中性/一般
使命信号help clients solve complex growth and customer experience challenges
创新程度积极采用新技术
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