美团
流程和工具运营专家
流程和工具运营专家
发布于 2 小时前普通员工/个人贡献者
AI 估算 · 2.5–4.5万 · AI 参考估算
圣保罗
高级经验
学历未注明
全职员工仅现场办公产品运营
产品运营
Ai Agent
B端产品
Crm
Llm
Sql
产品运营
数据分析
销售运营
项目管理
值不值得投
70综合评分
综合评分 70
International tool-operations role with strong AI/LLM exposure and 0-to-1 scope; compensation and WLB are not disclosed in the JD.
从薪资福利、成长发展、工作生活和使命价值四个维度综合评估，方便横向比较。
薪资怎么样
3.5万
比产品运营中位数高
发布情况
新岗位 · 今天发布
公司情况
这家公司招聘很活跃
约 5760 个在招 · 其中产品运营 约 160 个
市场机会
选择面较广
产品运营 · 约 1260 个在招
职位详情
关于这个职位
该岗位负责美团 Keeta 巴西业务销售与商家侧工具产品的全生命周期运营，包括 CRM、商户入驻、数据分析平台等系统的需求洞察、上线推广与迭代
你需要搭建数据看板与反馈闭环，并探索 AI/LLM 在工具和数据分析场景中的落地，推动销售团队提效
最低要求
年以上互联网平台 B 端 / M 端产品经理背景
有销售运营 / 销售管理者相关经验者优先
有外卖、零售、电商等交易平台背景者优先
有国际化业务经验者优先，具备跨文化、跨时区协作能力
熟悉销售流程、商户入驻管理或销售管理者协作场景，能快速理解业务团队痛点
具备出色的需求分析、产品规划及项目管理能力，能同时推进多线程任务
熟悉数据分析和可视化工具（如 SQL 等）优先
对 AI 落地有实战经验或浓厚兴趣，了解 LLM、智能工作流、AI Agent 等方向在 B 端工具场景的应用潜力
能够主导或参与 AI 功能的需求定义与落地推进，而非仅停留在概念层面
工作职责
需求洞察与策略规划：深刻理解现有销售作业系统、商家操作系统及相关业务系统的能力现状、技术约束与中长期建设方向，在业务需求与产品/技术可行性之间做好平衡，提出清晰、可落地的解决方案
产品生命周期运营：支持工具产品（如 CRM、商户入驻平台、数据分析平台等）的需求洞察、MRD 设计、上线、推广、培训与持续迭代优化
建立用户反馈闭环机制，通过数据追踪与用户调研持续提升产品活跃度与满意度
积极探索 AI 能力在工具产品中的落地，包括但不限于智能推荐、自动化流程、AI 辅助决策等，推动工具从“被动使用”向“主动赋能”演进
数据赋能与决策支持：搭建业务数据看板、自动化报表及分析工具，帮助业务团队实时监控业绩、发现问题并驱动动作
设计并推广数据使用规范，提升团队数据素养与自助分析能力
探索 AI / LLM 在数据分析场景的应用，降低业务团队获取洞察的门槛，推动分析工作从人工驱动向智能驱动转型
跨团队协同与项目管理：持续收集并分析销售团队反馈，与产品、技术、运营及其他相关团队紧密协作，推动方案从需求定义、方案设计、开发落地到上线后的迭代优化，确保工具和流程真正被使用、用得好，并持续产生业务价值
优先资格
有销售运营 / 销售管理者相关经验
有外卖、零售、电商等交易平台背景
有国际化业务经验，具备跨文化、跨时区协作能力
熟悉数据分析和可视化工具（如 SQL 等）
AI 洞察
优缺点分析
优点
- Direct exposure to Keeta's international expansion and core sales/merchant operations.
- Strong 0-to-1 scope for building tool operations systems and adoption mechanisms.
- Hands-on AI/LLM experimentation in real B2B tool scenarios.
- Cross-cultural, cross-time-zone collaboration with global product and tech teams.
- The role requires balancing business needs, technical constraints, and multiple stakeholders.
- International markets bring changing requirements and cross-time-zone coordination complexity.
- Success depends on driving actual adoption, not just launching tools.
- Suitable for product or tool-operations candidates who enjoy structured problem solving, international environments, and AI-enabled workflow building.
缺点 / 挑战
暂无明显挑战项
角色解读
- Grow from tool operations specialist to product operations lead or B2B product manager for international businesses.
- Build scarce experience in 0-to-1 operations systems and AI-enabled business workflows.
- Expand into cross-market operations, sales strategy, or digital transformation roles.
- Own the operations of sales and merchant tools such as CRM, merchant onboarding, and analytics platforms across the product lifecycle.
- Translate business pain points into MRDs and actionable solutions, then drive launch, adoption, training, and iteration.
- Build data dashboards and feedback loops, and explore AI/LLM use cases to make tools more proactive.
- Coordinate product, engineering, operations, and sales teams to ensure tools deliver measurable business value.
- + years in B2B product management or tool operations, ideally in sales operations, merchant onboarding, or marketplace contexts.
- Strong requirements analysis, product planning, and multi-thread project management skills.
- Hands-on data analysis and visualization ability, with SQL familiarity preferred.
- Practical interest or experience in LLM, AI Agent, and automated workflow applications in B2B tools.
申请策略
- Study Keeta's Brazil/overseas business model and local merchant/sales operations context.
- Be ready to discuss how you would measure tool adoption and business value.
- Highlight B2B or merchant-facing product/tool operations experience, especially CRM, onboarding, or sales enablement.
- Quantify tool adoption, process efficiency, and business impact achieved in past roles.
- Show experience with data dashboards, SQL, and feedback-loop mechanisms.
- Demonstrate concrete AI/LLM or automation projects, even if small-scale.
- Strengthen SQL and BI dashboarding skills for business monitoring and self-service analytics.
- Learn LLM/AI Agent use cases in CRM, sales operations, and workflow automation.
面试指南
- Use STAR to describe the business context, your diagnosis, actions, and measurable results.
- For prioritization questions, explain your framework based on business impact, feasibility, and adoption cost.
- For AI questions, connect the technology to a concrete workflow pain point and define success metrics.
- How would you diagnose pain points in a sales team's CRM or merchant onboarding workflow?
- Describe a tool product you took from requirement discovery to adoption. What metrics did you use?
- How would you prioritize competing requests from sales, product, and engineering?
- What AI/LLM use cases would you propose for sales operations or merchant tools?
- How do you drive adoption and training across distributed, cross-time-zone teams?
职位点评
薪资福利60
成长发展88
工作生活55
使命价值80
薪资福利
60中等
The JD does not disclose salary, benefits, or employment terms beyond the role scope, so compensatory attractiveness is uncertain and should be clarified with HR.
薪资信号未披露（AI估算：2.5千–4.5万/月）
成长发展
88较高
The role offers strong developmental value through international tool operations, 0-to-1 system building, and hands-on AI/LLM applications in business workflows.
技术前沿前沿/新兴技术
技术栈CRM、SQL、LLM、AI Agent、数据分析、自动化流程
成长机会从 0 到 1 的建设空间、成长迅速、AI 时代的前沿实践场所、国际化视野
业务类型profit_center
工作生活
55较低
The JD does not state work mode, working hours, or WLB policies; it does mention cross-time-zone collaboration, so flexibility should be confirmed.
工作模式未明确
办公地点未明确
加班情况未提及（无法判断）
使命价值
80较高
Keeta's mission and merchant/rider value creation provide clear social purpose, while the international instant-delivery sector offers growth exposure.
行业发展高速增长赛道
社会影响正向社会影响力较高
使命信号帮大家吃得更好，生活更好、为用户提供可靠的外卖体验、以智慧技术助餐厅提升经营效率、为骑手拓宽收入来源、安全保障措施
创新程度积极采用新技术
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