Event Coordinator
发布于 大约 8 小时前普通员工/个人贡献者
AI 估算 · 14k–18k
Entry-level hospitality role in Hong Kong; salary reflects local market for event coordinators.
职位详情
关于这个职位
As an Event Coordinator at Marriott, you will be the face of our banquet operations, ensuring every event runs smoothly. You'll interact with guests, coordinate with internal teams, and oversee event setups, all while delivering the signature hospitality that Marriott is known for. This role offers a dynamic entry point into the world of luxury hospitality.
最低要求
Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
工作职责
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
AI 洞察
优缺点分析
优点
- Work for a world-renowned hospitality brand with a strong global presence.
- Gain hands-on experience in event management and customer service.
- Opportunities for training and development within the JW Marriott portfolio.
- Be part of a supportive team environment.
- Work hours can be long and irregular, including weekends and holidays.
- The role is physically demanding, requiring standing and moving for extended periods.
- High-pressure situations during events require quick problem-solving.
- This role suits individuals who enjoy hospitality, are detail-oriented, and thrive in fast-paced, guest-facing environments.
缺点 / 挑战
暂无明显挑战项
角色解读
- Progress to senior event coordinator or banquet manager roles within the hotel.
- Opportunities to specialize in large-scale events, weddings, or corporate functions.
- Potential to move into other hospitality management positions with Marriott's global portfolio.
- Coordinate banquet events from start to finish, ensuring all details are executed correctly.
- Serve as the point of contact for guests and event hosts, addressing special requests.
- Work closely with culinary, operations, and service teams to deliver seamless events.
- Maintain high standards of cleanliness, safety, and guest service throughout events.
- Excellent verbal communication and interpersonal skills for guest interactions.
- Strong organizational and multitasking abilities to manage event logistics.
- Ability to read and interpret event orders and follow detailed instructions.
- Physical stamina to stand, walk, and lift objects up to 25 pounds.
申请策略
- Research Marriott and JW Marriott brands to align your application with their values.
- Express genuine interest in hospitality and a willingness to grow with the company.
- Highlight any prior experience in event planning, banquet service, or customer hospitality.
- Emphasize your communication and teamwork skills with specific examples.
- Mention your ability to handle multiple tasks and remain composed under pressure.
- Include any relevant certifications or training in hospitality or safety.
- Familiarize yourself with event coordination software and banquet management systems.
- Practice your customer service approach and learn about Marriott's service standards.
面试指南
- Use the STAR method to structure behavioral answers: Situation, Task, Action, Result.
- Show your customer-first mindset and flexibility in solving problems.
- Demonstrate your knowledge of hospitality standards and your ability to stay organized.
- How would you handle a last-minute change in event arrangements?
- Describe a time when you had to deal with a difficult customer.
- How do you prioritize tasks when managing multiple events?
- What does excellent guest service mean to you?
- How do you work within a team to achieve a common goal?
职位点评
Stable hotel role with strong training opportunities, but demanding physical work and limited flexibility.
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资福利
The salary is competitive for entry-level hospitality in Hong Kong, and Marriott offers stability and benefits typical of a large hotel group.
成长发展
The role provides clear training and development opportunities within a global hospitality brand, supporting long-term career growth.
工作生活
The role requires on-site presence with physical demands and likely variable working hours, offering limited work-life balance flexibility.
使命价值
Working for a brand focused on hospitality gives a sense of purpose in delivering excellent guest experiences, despite being a service role.