赛诺菲
特药事业部-医学信息沟通代表-绵阳
特药事业部-医学信息沟通代表-绵阳
发布于 大约 14 小时前普通员工/个人贡献者
Toronto, Canada
高级经验
全职员工
仅现场办公
本科
信息技术与基础设施
GenAI
Agile
HIPAA
Platform Engineering
Salesforce Health Cloud
AI 估算 · 65k–87k
Senior level with AI/Salesforce skills, Toronto market, biopharma industry. Converted from CAD (150k-200k CAD/year) at ~5.2 exch
职位详情
关于这个职位
You will lead the innovation of Sanofi's Patient Support Services platform, architecting AI-powered solutions (GenAI, Salesforce Health Cloud, AWS) to improve patient journeys from treatment discovery to adherence. This role combines deep technical expertise with strategic thinking, requiring 8+ years of experience and strong Salesforce skills.
最低要求
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field (Master's preferred)
+ years of experience in software/platform engineering, solution architecture, or digital innovation
+ years of hands-on experience with Salesforce (Health Cloud, Data Cloud, Experience Cloud, OmniStudio, Agentforce)
Demonstrated ability to influence and lead cross-functional global teams without direct authority
Ability to influence senior leadership and navigate complex stakeholder environments
Advanced skills in Agile delivery, product collaboration, compliance, and digital strategy
Ability to communicate complex technical concepts clearly to diverse audiences
Fluent in English; additional language is a plus
工作职责
Lead and evolve the end-to-end PSS platform innovation roadmap, ensuring alignment across Pre-Rx and Post-Rx journeys.
Architect and drive next-generation platform capabilities using Salesforce (Health Cloud, Data Cloud, Agentforce, OmniStudio, Experience Cloud) and AWS ecosystem services.
Design, scope, and execute PoCs and MVPs focused on AI/GenAI-driven use cases (intelligent patient engagement, next-best-action, automated case management, predictive adherence models).
Define how to leverage existing Sanofi technology stack (Salesforce + AWS) while identifying opportunities to integrate emerging AI platforms.
Evaluate and recommend build vs. buy vs. partner strategies for new capabilities (AI copilots, conversational interfaces, patient-facing digital tools).
Present solution architectures, feasibility analyses, and quantified business outcomes to senior leadership.
Support business case creation, value realization tracking, and investment prioritization.
Deliver thought leadership across PSS ecosystem (patient 360, omnichannel engagement, real-world data).
Ensure scalable, modular, and reusable platform design supporting multiple therapeutic areas.
Embed compliance by design (GxP, HIPAA, GDPR) across all innovations.
Lead adoption of AI/ML and GenAI capabilities across PSS (intelligent intake, personalized journeys, conversational AI, predictive analytics).
Collaborate with data teams to enable Patient 360 view using Salesforce Data Cloud and AWS.
Explore and implement next-generation AI platforms (LLM orchestration, vector databases, agentic AI).
Ensure responsible AI practices (explainability, bias mitigation, regulatory compliance).
Partner with business stakeholders to identify unmet needs and translate into digital solutions.
Coordinate with product, engineering, architecture, operations, compliance, and vendor teams for PoC execution and scale-up.
Lead vendor/partner ecosystem engagement (digital health startups, AI vendors).
Ensure robust integration patterns between Salesforce, AWS, external vendors, and enterprise systems.
Define and implement reference architectures for PSS platforms (Salesforce Health Cloud, Data Cloud, Experience Cloud, OmniStudio, Agentforce; AWS Lambda, API Gateway, S3, AI/ML services, data lakes).
Build and guide development of secure, scalable APIs and event-driven architectures for real-time patient interactions.
Ensure interoperability with healthcare ecosystems (specialty pharmacies, hubs, payers, EHR).
Promote reusability and standardization through shared services and accelerators.
Foster a culture of experimentation and rapid innovation.
Establish innovation frameworks, governance, and metrics.
Stay ahead of industry trends in digital health, AI, patient engagement, regulatory evolution.
Act as a change agent toward platform thinking, product-centric delivery, AI-first mindset.
优先资格
+ years of experience with AWS ecosystem services (Lambda, API Gateway, S3, AI/ML services, data lakes)
Experience with patient engagement platforms, digital therapeutics, or remote patient monitoring solutions
Knowledge of healthcare interoperability standards and integrations (EHR, specialty pharmacy, payer systems)
Familiarity with GxP regulations in addition to HIPAA/GDPR
Experience conducting build vs. buy vs. partner evaluations and vendor/technology assessments
AI 洞察
优缺点分析
优点
- Work at the forefront of AI in healthcare, leveraging cutting-edge GenAI and Salesforce technologies.
- High impact: solutions directly improve patient lives and health outcomes.
- Strong career growth potential in digital health innovation at a top biopharma company.
- Navigating complex regulatory environments (HIPAA, GxP, GDPR) requires careful compliance-by-design.
- Requires influencing without authority across global teams, which can be demanding.
- Fast-paced innovation cycles with pressure to deliver measurable business outcomes.
- A tech-savvy engineer with strong Salesforce and AI skills who thrives in mission-driven environments and enjoys solving complex healthcare challenges.
缺点 / 挑战
暂无明显挑战项
角色解读
- Transition to Director of Platform Innovation or Head of Digital Health Solutions.
- Expand into broader AI leadership roles across the biopharma industry.
- Become a subject matter expert in patient engagement and digital therapeutics.
- Design and lead the innovation roadmap for the Patient Support Services platform, ensuring alignment across patient journey stages.
- Architect AI/GenAI-powered solutions using Salesforce Health Cloud and AWS to personalize patient engagement and improve health outcomes.
- Execute proof-of-concepts and MVPs focused on predictive analytics, conversational AI, and intelligent automation.
- Deep expertise in Salesforce ecosystem (Health Cloud, Data Cloud, Experience Cloud, OmniStudio, Agentforce) with 5+ years hands-on experience.
- Strong platform engineering and architecture skills, including AWS services (Lambda, API Gateway, S3, AI/ML).
- Experience with AI/ML and GenAI technologies such as LLMs, vector databases, and agentic AI frameworks.
- Ability to influence cross-functional teams and communicate technical concepts to stakeholders.
申请策略
- Tailor your cover letter to express passion for patient-centric innovation and mention specific ideas for improving PSS platforms.
- Be prepared to discuss how you've balanced innovation with compliance in past roles.
- Emphasize hands-on Salesforce Health Cloud and Data Cloud experience with detailed project examples.
- Showcase AI/ML projects, especially GenAI applications in regulated industries.
- Highlight leadership in cross-functional teams and ability to drive innovation without direct authority.
- Deepen knowledge of AWS AI/ML services (e.g., SageMaker, Bedrock) and healthcare interoperability standards (FHIR, HL7).
- Familiarize yourself with digital health regulations like HIPAA, GDPR, and GxP.
面试指南
- Use STAR method for behavioral questions: Situation, Task, Action, Result.
- For technical design questions, present a structured approach: requirements, architecture options, trade-offs, and compliance considerations.
- Demonstrate data-driven decision-making by referencing metrics or outcomes from past projects.
- How would you design a GenAI-powered patient engagement solution while ensuring HIPAA compliance?
- Describe a time you led a cross-functional team to deliver a complex platform innovation.
- What is your experience with Salesforce Health Cloud and how have you used it to solve patient support challenges?
- How do you evaluate build vs. buy decisions for new capabilities?
- Explain your approach to creating scalable and reusable platform components.
职位点评
72
综合评分
Senior innovation role at a biopharma leader, focused on AI-driven patient support, with high growth opportunities but on-site requirement.
更适合这类人
A candidate who prioritizes cutting-edge skill development and meaningful impact over work-life balance and flexibility.
表现最好
成长发展
相对薄弱
工作生活
薪资福利75
成长发展90
工作生活40
使命价值85
薪资福利
75中等
Salary is competitive for senior level with specialized skills; benefits from a large multinational company are likely strong, though not explicitly detailed in the JD.
薪资信号未披露（AI估算：65K-87K/月）
成长发展
90较高
The role is at the forefront of AI and digital health innovation, offering immense learning and growth opportunities. The JD explicitly mentions innovation culture and platforms.
技术前沿前沿/新兴技术
技术栈GenAI、Salesforce Health Cloud、AWS、AI/ML、LLM、vector databases、agentic AI
成长机会poCs、MVPs、innovation roadmap、thought leadership
业务类型ambiguous
工作生活
40较低
The position requires on-site presence in Toronto (no remote mentioned). The pace is innovation-driven with likely high demands, though no explicit overtime signals.
工作模式仅现场办公
办公地点未明确
加班情况未提及（无法判断）
使命价值
85较高
The role directly impacts patient lives by improving support services, which is highly meaningful. The company's mission emphasizes patient-centric innovation.
行业发展高速增长赛道
社会影响正向社会影响力较高
使命信号make a tangible difference in patients' lives、improve health outcomes
创新程度开拓性创新（行业首创）
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