[Coupang Rocket Now] B2B Account Management

优缺点分析

角色解读

• Progress to Senior Account Manager or Key Account Director, managing larger portfolios or teams.
• Move into strategic partnerships or business development roles within Coupang's broader ecosystem.
• Opportunity to transition into regional leadership as Rocket Now expands across Japan.
• Manage top 200 food franchise and restaurant accounts in Japan, driving GMV growth through strategic partnerships.
• Build long-term relationships with decision-makers at headquarters, focusing on enterprise-level negotiations rather than store-level sales.
• Lead end-to-end sales cycles: from account planning and proposals to contract renewals and expansion.
• Collaborate with cross-functional teams (Finance, Legal, Marketing, Operations) to ensure smooth onboarding and performance optimization.
• Fluency in Japanese and English with high-level business communication skills.
• Proven B2B/enterprise sales experience (3+ years) in food/tech with strong negotiation and relationship-building abilities.
• Experience with CRM tools (Salesforce, HubSpot) and data-driven solution design.
• Deep understanding of Japanese business culture and franchise industry practices.

申请策略

• Tailor your cover letter to emphasize your understanding of the Japanese market and your ability to build long-term partnerships.
• Prepare to discuss specific examples of how you have driven revenue growth and managed complex accounts.
• Showcase quantifiable achievements in B2B sales, especially with franchise or restaurant chains.
• Highlight experience with strategic account management and enterprise-level negotiations.
• Demonstrate proficiency in Japanese business communication and cross-cultural teamwork.
• Include any experience with CRM tools, data analysis, and solution design.
• Strengthen knowledge of the Japanese food delivery and franchise market.
• Practice case studies or role-plays for negotiations with high-level stakeholders.

面试指南

• Use STAR method (Situation, Task, Action, Result) for behavioral questions.
• For strategic questions, outline a structured approach: research, segmentation, value proposition, negotiation, follow-up.
• Emphasize data-driven decision making and client-centric mindset.
• How would you prioritize and approach a major franchise chain as a new account?
• Describe a time you negotiated a complex contract with a key client. What was the outcome?
• How do you balance short-term revenue goals with long-term relationship building?
• Explain how you would use data to present a ROI-based proposal to a restaurant group.
• How do you handle cross-functional coordination (e.g., with finance, legal, marketing) in a sales process?