酷澎
Retail Onboarding Manager (Product Compliance Operation)
Retail Onboarding Manager (Product Compliance Operation)
发布于 大约 8 小时前中层管理(经理/总监)
Taipei, Taiwan
高级经验
全职员工
仅现场办公
学历未注明
运营管理
SQL
Cross-Functional Collaboration
Operations
E-Commerce
AI 估算 · 40k–70k
Minimum salary of NT$40k, with 7 years experience expected to command higher end; typical manager level range in Taiwan e-commer
职位详情
关于这个职位
As Retail Onboarding Manager at Coupang Taiwan, you will lead the product compliance review team to ensure all products meet regulatory and internal standards. You will drive cross-departmental collaboration, optimize onboarding workflows, and resolve compliance issues to protect consumer experience and platform integrity.
最低要求
Minimum of 7 years of progressive experience in product compliance, catalog operations, or listing review management within the e-commerce or retail sectors
Proven track record of managing end-to-end product onboarding workflows, translating regulatory changes into operational procedures, or leading high-performing teams in fast-paced environments
Excellent communication skills to build consensus among diverse stakeholders
Highly adaptable to the rapid shifts of the e-commerce industry
Problem-solving mindset with the ability to propose practical solutions
Professional fluency in both English and Mandarin
工作职责
Oversee the daily operations of the product onboarding review team, efficiently allocating resources and managing workflows (including supplier credentials, product classification, and compliance checks) to ensure high-quality reviews.
Partner closely with the Policy Team to align updated regulations, timely adapt operational workflows and procedures, and establish training programs to ensure the team's capabilities match current standards.
Act as the primary liaison among internal stakeholders to streamline communication, align compliance goals, and resolve cross-departmental friction points.
Maintain a deep understanding of legal regulations to ensure all listed products, registration numbers, statutory disclosures, and advertising content strictly adhere to internal policies and authority mandates.
Optimize the product onboarding review mechanism to proactively mitigate risks, while collaborating closely with the post-onboarding team to ensure seamless alignment and swift resolution of escalated compliance issues.
优先资格
Proficiency in using SQL and Excel Pivot Tables to analyze data
Experience building structured dashboards
AI 洞察
优缺点分析
优点
- Work for a leading global e-commerce company with strong growth in Taiwan.
- Opportunity to shape compliance operations and build processes from the ground up.
- Exposure to cross-functional collaboration and regulatory complexity, enhancing strategic skills.
- High responsibility for risk management with potential consequences for errors.
- Fast-paced environment requiring adaptability to frequent regulatory changes.
- Balancing speed of onboarding with thorough compliance checks may be stressful.
- This role suits experienced compliance professionals who thrive in dynamic settings and enjoy leading teams to solve complex operational challenges.
缺点 / 挑战
暂无明显挑战项
角色解读
- Advance to senior management roles such as Director of Compliance or Head of Retail Operations.
- Transition into broader operations leadership or strategy roles within the e-commerce industry.
- Develop expertise in global compliance standards as the company expands into new markets.
- Lead a team responsible for reviewing and approving product listings, ensuring compliance with regulations and internal policies.
- Collaborate with policy, legal, and operations teams to adapt workflows to changing regulations.
- Optimize onboarding processes to reduce risks and improve efficiency, handling escalations and cross-departmental issues.
- Deep knowledge of product compliance and regulatory requirements in e-commerce.
- Strong leadership and team management abilities to oversee daily operations and guide team development.
- Excellent communication and stakeholder management to align goals across departments.
- Analytical skills using SQL and Excel for data-driven process improvement.
申请策略
- Tailor cover letter to demonstrate understanding of Coupang's customer obsession and compliance culture.
- Prepare to discuss how you would optimize onboarding workflows to balance speed and risk.
- Emphasize years of experience in product compliance or onboarding management with specific metrics (e.g., team size, throughput).
- Highlight instances of translating regulatory changes into operational procedures.
- Showcase leadership and cross-departmental collaboration examples with quantifiable outcomes.
- Strengthen SQL and data analysis skills to address preferred qualifications.
- Familiarize with Taiwan's specific consumer product regulations and e-commerce compliance standards.
面试指南
- Use STAR method: Situation, Task, Action, Result.
- Focus on both process improvement and people management aspects.
- Demonstrate data-driven decision making and stakeholder alignment.
- How would you lead a team through a major regulatory change impacting product listings?
- Describe a time you resolved a cross-departmental conflict regarding compliance priorities.
- How do you prioritize compliance tasks when facing high volume and tight deadlines?
- What metrics would you use to measure the effectiveness of the onboarding review process?
- How would you handle a product that passes initial review but later fails regulatory checks?
职位点评
66
综合评分
Stable e-commerce compliance manager role with fair pay, moderate growth, and on-site requirement.
更适合这类人
Risk-averse professionals seeking stable compensation and career development in compliance, who accept on-site work and moderate flexibility.
表现最好
薪资福利
相对薄弱
工作生活
薪资福利70
成长发展65
工作生活60
使命价值70
薪资福利
70中等
Salary is competitive with a clear minimum, though exact package depends on qualifications; benefits not specified. Overall fair compensation for the role level.
薪资信号市场水准 (40K-70K/月)
成长发展
65中等
The role offers growth in compliance management and process optimization, but JD lacks explicit training or promotion paths. Some skill development via cross-functional work.
技术前沿非技术岗（不适用）
技术栈SQL、Excel
成长机会establish training programs
业务类型ambiguous
工作生活
60中等
On-site work in Taipei, no mention of flexibility or WLB. Normal office hours expected but may require overtime during peak periods.
工作模式仅现场办公
办公地点市区核心地段
加班情况未提及（无法判断）
使命价值
70中等
E-commerce is a high-growth industry; role contributes to consumer safety and platform trust. Social impact moderate, but no explicit mission-driven language.
行业发展高速增长赛道
社会影响中性/一般
创新程度积极采用新技术
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