Capacity Planning Manager (Lastmile Management)

优缺点分析

角色解读

• You can advance to senior manager or director roles in logistics planning or supply chain operations within Coupang.
• You may also transition into broader supply chain strategy roles or expand into other regions as Coupang grows.
• With strong data skills, you could move into data analytics or business intelligence leadership.
• You will lead capacity planning models for last mile and middle mile logistics, ensuring alignment with operational goals.
• You will manage daily and monthly manpower and asset planning, collaborating with operations teams for timely execution.
• You will analyze driver performance and cost models to identify productivity gaps and optimize route/area-level efficiency.
• You will drive the implementation and improvement of workforce planning tools to enhance forecasting accuracy and operational agility.
• Strong analytical mindset and data-driven approach, with proficiency in SQL/Python, Tableau, and advanced Excel.
• + years of relevant logistics experience in last mile and middle mile operations.
• Excellent communication skills to coordinate with cross-functional teams and present data insights.
• Experience in building models that support business decisions using data processing and analysis.

申请策略

• Research Coupang's logistics operations in Taiwan to understand their scale and challenges.
• Tailor your resume to highlight data-driven decision-making and operational impact.
• Emphasize your 5+ years of last mile and middle mile logistics experience with specific achievements in capacity planning.
• Highlight your proficiency in data analysis tools like SQL, Python, and Tableau with examples of models you built.
• Showcase any cost reduction or efficiency improvement projects you led.
• Mention your experience with workforce planning and cross-functional collaboration.
• If you lack SQL/Python skills, take an online course to build practical data analysis capabilities.
• Improve your knowledge of last mile logistics KPIs and industry best practices.

面试指南

• Use the STAR method (Situation, Task, Action, Result) for behavioral questions.
• For technical questions, outline your analytical approach: define the problem, gather data, build a model, validate, and implement.
• Show your ability to balance quantitative analysis with practical operational constraints.
• How would you approach capacity planning for a new last mile delivery station in Taipei?
• Describe a time you used data analysis to improve logistics efficiency.
• How do you handle conflicting priorities between cost and service level in capacity planning?
• Explain how you would forecast manpower needs for peak season.
• How do you ensure alignment with cross-functional teams like operations and finance?