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Digital Commercial Assistant Manager, yuu Rewards HK

Digital Commercial Assistant Manager, yuu Rewards HK

发布于 大约 3 小时前

中层管理(经理/总监)

Hong Kong
中级经验
全职员工
仅现场办公
学历未注明
商业策略与发展
English
Account Management
Stakeholder Management
Negotiation
Campaign Management
Commercial P&L
Loyalty Marketing

AI 估算 · 40k–60k

Based on mid-senior level account management role in Hong Kong retail/loyalty sector, market range is HKD 40k-60k monthly with 1

职位详情

关于这个职位

This role involves managing strategic partner accounts for the yuu Rewards program in Hong Kong. You will drive partner adoption, member penetration, and revenue growth by acting as a trusted commercial advisor. Responsibilities include developing partner success plans, co-creating promotional campaigns, managing commercial P&L, and conducting performance reviews.

最低要求

6+ years in account management, partner success, category/commercial management or loyalty marketing roles — ideally in loyalty programs, coalition/multi-partner ecosystems, retail, dining or financial services.

Proven track record driving partner adoption, engagement metrics (e.g., penetration, activity), and revenue or category growth.
Strong commercial acumen with the ability to quickly understand the commercial dynamics of partner industries.
Strong consultative and relationship-building skills — comfortable engaging at senior levels.
Excellent communication and presentation skills.
Analytical and data-driven, with the ability to translate insights into practical, commercially sound actions.
Fluency in English and Cantonese is essential.

工作职责

Partner Success & Growth**

Act as the primary trusted advisor and day-to-day contact for assigned partners, building strong relationships at operational and executive levels.
Develop and execute tailored partner success plans to drive adoption of yuu features, increase member penetration, grow points earn and redemption volumes, and partner ROI.
Co-create and support promotional campaigns, bonus points initiatives, and cross-partner promotions to drive incremental traffic and sales.
Provide actionable program insights (e.g., coalition-wide trends, member behaviour, benchmarks) and translate them into partner-specific recommendations.
Lead regular performance check-ins and Quarterly Business Reviews (QBRs), tracking health metrics, sharing insights, and identifying opportunities for deeper engagement and growth.
Commercial & Account Management**
Own and manage the commercial P&L for assigned partners, creating annual plans and monthly forecasts, and taking responsibility for achieving targets.
Drive partner investment into offers, rewards, and campaigns that enhance value for yuu members and deliver commercial returns.
Negotiate and secure funding commitments, incremental contributions, and performance-linked incentives as part of campaigns, reviews or renewal discussions.
Support contract renewals, mid-term expansions, and commercial or fee alignment where applicable.
Identify and pursue additional revenue-generating opportunities within the partner portfolio and broader yuu ecosystem.

优先资格

Mandarin is preferred.

AI 洞察

优缺点分析

优点

  • Work with a leading loyalty program in Hong Kong with a large coalition of partners, offering broad exposure.
  • High visibility role with direct impact on revenue and partner relationships, building strong commercial skills.
  • Opportunity to develop deep expertise in loyalty marketing and partner ecosystem management.
  • Well-established company (DFI Retail Group) with stable operations and career growth potential.
  • Fast-paced environment with multiple partners and campaigns requiring simultaneous management.
  • Need to balance partner interests with program objectives, requiring strong negotiation skills.
  • Heavy reliance on cross-functional coordination and senior stakeholder management, which can be demanding.
  • This role is ideal for a commercially-savvy account manager with 3-6 years experience in loyalty, retail, or partnership ecosystems, who enjoys driving growth through strategic relationships and data-driven insights.

缺点 / 挑战

暂无明显挑战项

角色解读

  • Progress to Digital Commercial Manager or Head of Partner Success, overseeing a larger portfolio.
  • Expand into broader loyalty program leadership or cross-functional roles in marketing or business development.
  • Potential to move into regional commercial roles within the DFI Retail Group or partner organizations.
  • Manage strategic partner accounts for the yuu Rewards program, acting as primary contact and trusted advisor.
  • Drive partner adoption, member penetration, and revenue growth through tailored success plans and campaigns.
  • Own commercial P&L for assigned partners, including forecasting, target achievement, and contract negotiations.
  • Lead performance reviews and Quarterly Business Reviews to identify growth opportunities.
  • Strong account management and relationship-building skills with senior-level stakeholder engagement.
  • Commercial acumen with ability to manage P&L and negotiate funding commitments.
  • Data-driven analytical skills to translate insights into actionable recommendations.
  • Excellent communication in English and Cantonese
  • Mandarin is a plus.

申请策略

  • Tailor your cover letter to demonstrate understanding of the yuu Rewards program and its partner ecosystem.
  • Prepare examples of managing complex partnerships and negotiating commercial terms.
  • Emphasize experience in partner account management, especially driving adoption, engagement, and revenue growth.
  • Highlight quantifiable achievements such as increased partner penetration, campaign ROI, or successful negotiations.
  • Showcase language skills (Cantonese and English) and any experience with senior-level presentations.
  • Include examples of using data to create actionable insights and improve partner performance.
  • Strengthen financial modeling and P&L management skills to better handle commercial responsibilities.
  • Familiarize yourself with loyalty program mechanics and coalition models if not already experienced.

面试指南

  • Use the STAR method (Situation, Task, Action, Result) to structure your responses with specific examples.
  • Show your analytical process by explaining how you identified opportunities and translated data into actions.
  • Demonstrate commercial thinking by linking actions to revenue, ROI, or partner satisfaction outcomes.
  • Describe a time you increased partner engagement or revenue through a tailored success plan.
  • How do you balance competing interests between partners and the loyalty program's objectives?
  • Walk me through how you would develop a quarterly business review for a key partner.
  • Give an example of using data to drive a commercial decision or recommendation.
  • How would you handle a partner who is underperforming on agreed metrics?

职位点评

65
综合评分

Mid-senior account management role in Hong Kong loyalty program, strong commercial focus, moderate developmental opportunities, limited flexibility.

更适合这类人
This role is best suited for candidates who prioritize commercial growth and skill development over work-life flexibility, and who are comfortable in a stable, relationship-driven environment.
表现最好
成长发展
相对薄弱
工作生活
薪资福利70
成长发展75
工作生活50
使命价值65

薪资福利

70中等

The role offers competitive market salary and benefits for a mid-senior position in Hong Kong. However, exact compensation details are not disclosed in the JD, and the company is a large established retailer, likely providing stable remuneration.

薪资信号未披露(AI估算:40K-60K/月)

成长发展

75中等

The role provides strong growth opportunities in loyalty marketing and partner management, with exposure to P&L and senior stakeholders. However, no explicit promotion pathway or training is mentioned in the JD.

技术前沿非技术岗(不适用)
业务类型profit_center

工作生活

50较低

The role is based in Hong Kong with on-site work required. No mention of flexible working or remote options. Work-life balance may vary depending on campaign cycles and partner demands.

工作模式仅现场办公
办公地点市区核心地段
加班情况未提及(无法判断)

使命价值

65中等

The role contributes to the success of the yuu Rewards program, which benefits consumers and partners in Hong Kong. It has moderate social impact through retail loyalty. The industry (retail/loyalty) is stable but not high-growth.

行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流
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