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汉高
Lead Application Engineer
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Lead Application Engineer

发布于 大约 7 小时前

普通员工/个人贡献者

United States, Rocky Hill, CT, CT
中级经验
全职员工
混合式弹性办公
本科
研究与开发 (研发)
Customer Service
Microsoft Excel
Presentation
Technical Support
Troubleshooting

AI 估算 · 66k–77k

薪资范围合理，基于Lead级别和跨国公司标准，具有市场竞争力

职位详情

关于这个职位

该职位作为高级应用工程师，负责为客户提供产品应用解决方案和技术支持，包括产品推荐、演示、故障排除等，同时与销售团队和市场团队协作，推动技术应用

需要具备粘合剂知识、项目管理能力和出色的沟通技巧

最低要求

Bachelor’s Degree in Chemistry, Material Science, or relevant Engineering/technical discipline

At least 3 years working experience
Project management skills
Strong communication skills and interpersonal skills
Strong analytical and problem-solving skills
Team player
Strong laboratory, problem solving, and computer skills (Excel, Word, PowerPoint)
Experience in facilitation, training, presentation, and customer interactions
Clear written and verbal communication
Self-motivated, hands-on, ambitious, and entrepreneurial

工作职责

Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers

Consult customers on solutions generating value for their use cases
Customer and sales team support via in person, Virtual call, e-mail, Phone calls
Travel for Customer Application Trial/ Validation
Collaborate with the focus market team to support target accounts and hero applications
Mediate the special equipment request with equipment services to obtain quotes
Troubleshoot adhesive/equipment related to technical issues
Provide technical support level 2 for TIS (Technical Information Services) for specific technologies
Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool
Test Plan (coordination, logistics, Lab ops or AE test)
Report Writing and Review
Lab Sample management in application engineering labs
While working in the Lab or in the customer facilities, observe safety protocols, 5s, etc
Organize and execute technical trainings
Build new product technical launch packages
Create Sustainability Value proposition

优先资格

MBA is a plus

Preferably with knowledge and experience on adhesives
Knowledgeable in Microsoft Project and Statistical Analysis Software

AI 洞察

优缺点分析

优点

  • Work with a global leader in adhesives, gaining exposure to diverse industries and applications.
  • Comprehensive benefits package including health, retirement, and work-life balance programs.
  • Opportunity to travel and interact directly with customers, building strong industry network.
  • Requires extensive travel (up to 50%?), which may impact work-life balance.
  • Must stay updated with a wide range of adhesive technologies and customer use cases.
  • High responsibility for customer satisfaction and technical problem-solving under pressure.
  • This role is ideal for a hands-on engineer who enjoys customer-facing work, has strong technical and communication skills, and is comfortable with travel.

缺点 / 挑战

暂无明显挑战项

角色解读

  • Advance to senior application engineer or technical manager roles with deeper customer engagement.
  • Transition into product management or technical sales leadership positions.
  • Opportunity to specialize in sustainability or new technology development within Henkel.
  • Provide technical recommendations and customized applications for customers, conduct product demonstrations and troubleshooting.
  • Support customers and sales team through various channels including in-person, virtual calls, and emails.
  • Travel to customer sites for application trials and validations, and collaborate with market teams to support key accounts.
  • Bachelor's degree in Chemistry, Materials Science, or Engineering
  • knowledge of adhesives is a plus.
  • Strong project management, communication, and interpersonal skills.
  • Proficiency in laboratory work, problem-solving, and computer tools like Excel and PowerPoint.

申请策略

  • Tailor your resume to show how you've solved customer problems through technical innovation.
  • Prepare to discuss how you handle multiple projects and prioritize customer needs.
  • Emphasize experience with adhesives, material science, or similar technical fields.
  • Highlight project management examples and successful customer interactions.
  • List proficiency in laboratory techniques, statistical analysis, and Microsoft Office Suite.
  • Consider obtaining an MBA or PMP certification to strengthen leadership profile.
  • Deepen knowledge of specific adhesive applications or sustainability practices.

面试指南

  • Use the STAR method: Situation, Task, Action, Result for behavioral questions.
  • For technical questions, outline your diagnostic process, tools used, and end result.
  • Describe a time you recommended a custom solution to a customer. What was the outcome?
  • How do you manage competing priorities from multiple customers?
  • Explain a complex technical issue you resolved in a laboratory or field setting.
  • How do you stay current with new adhesive technologies and applications?
  • Walk us through a project where you collaborated with sales and marketing teams.
  • Review Henkel's product portfolio and recent innovations in adhesives.

职位点评

74
综合评分

Stable global company, competitive pay and benefits, hybrid work, but requires travel and mature technology.

从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。

更适合这类人
This role is best suited for candidates motivated by competitive compensation and career growth, with a tolerance for travel and a mature industry.
表现最好
薪资福利
相对薄弱
使命价值
薪资福利80
成长发展75
工作生活70
使命价值60

薪资福利

80较高

The salary is competitive for the role, and the benefits package is comprehensive, including health, retirement, and performance bonuses. However, base pay is within a fixed range.

薪资信号偏高 (66K-76K/月)
福利待遇Health Insurance、Paid time off、Flexible & hybrid work policies、401k matching、Annual performance bonus、Tuition reimbursement

成长发展

75中等

The role offers access to Henkel's global network and career growth opportunities, including skills development courses and tuition reimbursement. However, the technology is mature (adhesives) rather than cutting-edge.

技术前沿传统/成熟技术
技术栈Adhesives、Material Science、Statistical Analysis
成长机会Career growth opportunities、Skills development courses、Tuition reimbursement
业务类型ambiguous

工作生活

70中等

The company offers flexible/hybrid work policies and paid time off, but the role requires frequent travel and lab work, which may affect work-life balance.

工作模式混合式弹性办公
办公地点未明确
加班情况未提及（无法判断）
工作生活平衡Flexible & hybrid work policies、Paid time off

使命价值

60中等

Henkel has a sustainability focus, and the role includes creating sustainability value propositions. However, the industry is mature and the direct social impact is moderate.

行业发展稳定成熟行业
社会影响中性/一般
使命信号Sustainability Value proposition
创新程度稳健跟随主流

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