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PCS Quality Excellence Manager

PCS Quality Excellence Manager

发布于 大约 14 小时前

中层管理(经理/总监)

TuCheng City, TW, 236
高级经验
全职员工
仅现场办公
本科
质量管理
Capa
Fmea
Iso 9001
Npi
Photonics
Quality Management
Rca
Semiconductors
Spc

AI 估算 · 35k–60k

Senior quality manager role at a global leader in optical communications; 10+ years experience required; competitive compensatio

职位详情

关于这个职位

This role is the single-threaded quality leader for CPO and PCS customer portfolios, driving customer-focused quality strategy across manufacturing, suppliers, and products. You will lead escalations, apply core quality methodologies, and ensure proactive risk mitigation while partnering with cross-functional teams to align customer requirements with manufacturing execution.

最低要求

Bachelor’s degree in Engineering or related technical field (e.g., Materials Science, Physics).

+ years of experience across Quality, Engineering, or Operations, including global, customer-facing, and cross-functional roles; 7+ years in quality leadership.
Experience in photonics, semiconductors, advanced packaging, or high-precision manufacturing environments.
Proven ability to lead customer escalations, quality reviews, and improvement initiatives while balancing customer protection, business needs, and system maturity.
Strong analytical and data-driven mindset with experience applying core quality methodologies (SPC, FMEA, RCA, CAPA, reliability).
Experience supporting NPI through scale-up to high-volume manufacturing.
Effective leadership, communication, and influence skills in matrixed organizations, with the ability to clearly convey risks and drive action across stakeholders.
Strong English proficiency; Mandarin preferred.

工作职责

Align the PCS manufacturing quality strategy with Division priorities for CPO products, ensuring consistent execution across process qualification, production readiness, and volume manufacturing.

Serve as the primary quality interface for CPO/PCS customers, leading escalations, customer reviews, and joint improvement initiatives while ensuring effective communication and customer protection.
Lead end-to-end incident management, including triage, containment, cross-functional coordination, root cause analysis, CAPA, and post-incident reviews with verified effectiveness and clear accountability.
Use data- and risk-based analysis to drive decision making on inspection strategies, containment, and mitigation actions, enabling proactive identification and management of quality risks.
Partner with Engineering, Manufacturing, Supplier Quality, and NPI teams to prevent recurrence, improve process capability, and standardize quality practices across internal and external manufacturing environments.
Drive adoption of data-driven quality metrics, dashboards, and Cost of Quality (CoQ) insights to support informed customer and business decisions.
Champion a strong quality culture focused on prevention, accountability, and customer-centric execution across the CPO ecosystem.

优先资格

Experience in CPO, photonics, fiber optics, telecommunications, or high‑reliability manufacturing.

Expertise in QMS frameworks (ISO 9001, TL9000) and structured problem solving.
Advanced degree or quality certification (e.g., ASQ) preferred.
Familiarity with digital quality tools (PLM, ETQ, Power BI).

AI 洞察

优缺点分析

优点

  • Work with cutting-edge optical technology at a world-renowned innovator in glass and ceramic science.
  • Highly customer-facing role that builds strong relationships and business acumen.
  • Opportunity to drive quality strategy across global manufacturing and supplier networks.
  • Competitive compensation and benefits package from a stable multinational corporation.
  • High responsibility for customer escalations and incident management, requiring quick decision-making under pressure.
  • Must influence cross-functional teams without direct authority, demanding strong interpersonal skills.
  • Balancing customer protection with business needs can be complex and stressful.
  • This role is ideal for experienced quality leaders who thrive in customer-facing, cross-functional environments and want to drive excellence in a high-tech manufacturing ecosystem.

缺点 / 挑战

暂无明显挑战项

角色解读

  • Move into senior quality leadership roles such as Director of Quality or VP of Quality across the organization.
  • Expand into broader operations or supply chain management roles leveraging quality expertise.
  • Become a trusted advisor for customer relationships and strategic quality initiatives in the optical communications industry.
  • Align manufacturing quality strategy with division priorities for CPO products across process qualification, production readiness, and volume manufacturing.
  • Serve as the primary quality interface for key customers, leading escalations, customer reviews, and joint improvement initiatives.
  • Lead end-to-end incident management including root cause analysis, CAPA, and post-incident reviews to ensure customer protection.
  • Drive adoption of data-driven quality metrics, dashboards, and Cost of Quality insights to support informed decisions.
  • Deep expertise in quality methodologies such as SPC, FMEA, RCA, CAPA, and reliability.
  • Strong analytical and data-driven mindset for risk-based decision making.
  • Excellent leadership and communication skills to influence cross-functional teams without direct authority.
  • Experience in photonics, semiconductors, or high-precision manufacturing, along with NPI support.

申请策略

  • Tailor your resume to emphasize customer-focused quality outcomes and business impact.
  • Research Corning's Optical Communications segment and recent innovations in CPO/photonics to show genuine interest.
  • Emphasize 10+ years of quality leadership experience with global, customer-facing roles.
  • Highlight specific examples of leading customer escalations, root cause analysis, and successful CAPA implementations.
  • Showcase expertise in quality methodologies like SPC, FMEA, and reliability in photonics or semiconductor contexts.
  • Demonstrate experience with NPI and high-volume manufacturing scale-up.
  • If not already proficient, strengthen knowledge of QMS frameworks like ISO 9001 and TL9000.
  • Familiarize yourself with digital quality tools such as PLM, ETQ, and Power BI for data-driven quality management.

面试指南

  • Use the STAR method (Situation, Task, Action, Result) to structure behavioral responses.
  • For data/process questions, show a systematic approach: define the problem, gather data, analyze root causes, implement corrective actions, and verify effectiveness.
  • Describe a time you managed a major customer quality escalation. What steps did you take and what was the outcome?
  • How do you use data and risk analysis to prioritize quality improvement initiatives?
  • Can you give an example of how you influenced cross-functional teams without direct authority to achieve a quality goal?
  • Explain your experience with NPI and scaling quality from development to high-volume manufacturing.
  • How would you align manufacturing quality strategy with division priorities for a complex product portfolio?
  • Prepare concrete examples from your past work in quality leadership, especially customer-facing incidents and cross-functional collaboration.

职位点评

68
综合评分

Senior quality manager role at a global optics leader, offering competitive pay and growth but requiring on-site presence and handling high-pressure customer escalations.

从薪资福利、成长空间、工作节奏和岗位方向综合评估,方便横向比较。

更适合这类人
This role is best suited for candidates who prioritize high compensation and career growth in quality leadership, and are willing to work on-site in a manufacturing environment with limited flexibility.
表现最好
薪资福利
相对薄弱
工作生活
薪资福利80
成长发展75
工作生活40
使命价值70

薪资福利

80较高

The role offers a competitive salary and benefits typical of a global MNC in Taiwan, but as a senior manager, compensation is likely above market average. The JD does not specify salary or benefits, but the company's reputation suggests strong financial rewards.

薪资信号未披露(AI估算:35K-60K/月)

成长发展

75中等

The role provides significant growth opportunities in quality leadership, customer engagement, and cross-functional management. However, the JD does not explicitly mention training or career progression paths.

技术前沿主流现代技术
技术栈SPC、FMEA、RCA、CAPA、Reliability、Photonics、Semiconductors、ISO 9001、TL9000
业务类型ambiguous

工作生活

40较低

The JD does not mention work-from-home or flexible hours. The location is likely a manufacturing site in TuCheng, which may not be in a central urban area. No explicit WLB signals.

工作模式仅现场办公
办公地点科技园/产业园
加班情况未提及(无法判断)

使命价值

70中等

Corning's mission to innovate in glass and ceramic science for global challenges (e.g., connectivity, medicine) provides a sense of purpose. The role directly contributes to customer protection and quality excellence in critical communications infrastructure.

行业发展稳定成熟行业
社会影响中性/一般
使命信号break through limitations、connect the unconnected、drive the future of automobiles、deliver lifesaving medicines
创新程度稳健跟随主流
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