
普通员工/个人贡献者
综合评分 49
国际豪华酒店服务岗位,注重客户体验,品牌价值高但成长空间有限。
从薪资福利、成长空间、工作节奏和岗位方向综合评估,方便横向比较。
薪资怎么样
1.8万
与餐饮服务中位数基本持平
发布情况
新岗位 · 今天发布
公司情况
这家公司招聘很活跃
约 460 个在招 · 其中餐饮服务 约 130 个
市场机会
选择面较广
香港特别行政区 · 餐饮服务 · 99 个在招
在万豪旗下丽思卡尔顿酒店担任服务员,负责为宾客提供专业的餐饮服务,包括上菜、饮品服务、菜单咨询、处理订单和支付,并维护高标准的客户服务和餐厅清洁
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
优点
缺点 / 挑战
薪资为市场水准,福利信息未披露,但国际酒店可能提供员工折扣等福利。
职位为入门级服务岗位,技能成长有限,但可在服务行业积累基础经验。
工作需现场办公,可能涉及轮班和体力劳动,工作与生活平衡一般。
在豪华酒店提供高端服务,能为客人创造难忘体验,具有一定社会价值和品牌意义。