Sales Associate
发布于 22 天前普通员工/个人贡献者
值不值得投
综合评分 58
Frontline luxury retail sales role at a global brand, offering strong skill development in a high-traffic outlet, but with demanding work hours and performance-driven income.
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资怎么样
2万
比销售与零售中位数高
发布情况
正常在招 · 22 天前发布
公司情况
这家公司招聘很活跃
81 个在招 · 其中销售与零售 59 个
市场机会
选择不多
桃园 · 销售与零售 · 3 个在招
职位详情
关于这个职位
This is a Sales Associate role at Coach's Taoyuan outlet store. You will serve as a brand ambassador, delivering elevated, personalized shopping experiences to customers. Your main focus will be on meeting and exceeding individual and team sales targets by leveraging omni-channel selling techniques, building client relationships, and supporting daily store operations to drive brand loyalty and revenue.
最低要求
+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered.
工作职责
Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
优先资格
Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.
AI 洞察
优缺点分析
优点
- 直接服务于全球知名奢侈品牌，能够积累高端客户服务和品牌管理的宝贵经验
- 工作内容丰富，能同时锻炼销售、运营、客户关系管理和数字工具应用等多种技能
- 位于奥特莱斯店，客流量相对稳定，有利于积累销售实战经验和客户资源
- 作为跨国集团一员，有机会参与品牌培训和全球性项目
- 工作排班灵活但可能不规律，需要在周末、节假日及销售高峰期工作，对个人时间安排有一定要求
- 奢侈品零售行业对服务标准和品牌形象要求极高，需要时刻保持专业和积极的状态
- This role is suitable for individuals who are passionate about fashion and luxury brands, enjoy direct customer interaction, and thrive in a sales-driven environment. Candidates who are self-motivated, resilient under pressure, and seeking a hands-on role in retail with potential for skill development and internal growth within a global company would be a good fit.
缺点 / 挑战
- 需要直接面对销售业绩指标（KPI）压力，个人收入与销售表现紧密挂钩
角色解读
- 在销售领域深耕，可以从初级销售顾问成长为资深销售顾问或销售导师，负责培训新员工和处理VIP客户
- 向店铺管理方向发展，可晋升为销售主管或副店长，负责团队管理、排班和部分运营决策
- 积累奢侈品牌零售经验后，可横向拓展至品牌培训、视觉陈列、客户关系管理或区域销售支持等相关职能岗位
- 作为Coach的品牌代表，在门店提供高端、个性化的购物服务，旨在建立长期客户关系
- 运用专业的时尚知识和销售技巧，通过交叉销售、追加销售和个性化推荐来完成个人及团队的销售目标
- 熟练使用移动POS、客户关系管理工具和社交媒体平台进行客户数据收集和再营销，并处理日常库存、收银和店面陈列等运营任务
- 卓越的客户沟通与服务技巧，能够提供专业的时尚搭配建议
- 强大的销售能力，包括客户开发、关系维护和目标达成
- 熟练操作零售POS系统和相关数字工具，具备基础的计算机操作能力
- 流利的英语沟通能力，以及在快节奏、高强度的零售环境中保持积极和灵活
申请策略
- Research Coach's brand values, recent campaigns, and product lines to show genuine interest and cultural fit.
- Prepare examples that demonstrate your ability to build customer relationships and handle fast-paced, multiple-task situations effectively.
- Quantify past sales achievements, such as exceeding sales targets by a percentage or being a top performer.
- Highlight specific experience with luxury retail, clienteling, or high-end customer service.
- Mention familiarity with retail technology like POS systems, iPad/laptop usage, or social media selling.
- Emphasize strong language skills (English) and ability to work in diverse, fast-paced environments.
- Brush up on knowledge of current fashion trends and competitors in the luxury retail space.
- Practice styling advice and cross-selling techniques to demonstrate product expertise in an interview.
面试指南
- Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on concrete actions and outcomes.
- For sales-related questions, emphasize customer needs assessment, personalized solutions, and follow-up.
- When discussing tools or operations, highlight your ability to learn quickly and maintain accuracy under pressure.
- Can you describe a time when you successfully built a lasting relationship with a client?
- How would you handle a situation where a customer is hesitant to make a purchase?
- Tell us about your experience with POS systems or clienteling tools.
- How do you prioritize tasks when managing multiple customers and operational duties on the sales floor?
- Why are you interested in working for Coach, specifically in a luxury retail environment?
职位点评
薪资福利
The role likely offers a base salary plus commission, providing an opportunity for variable income based on performance. However, as a retail position, base compensation may not be extremely high, and the income structure relies on meeting sales targets.
成长发展
This role offers hands-on development in luxury retail sales, client relationship management, and brand representation. The use of omni-channel tools and participation in brand training programs provide practical skill-building opportunities.
工作生活
The position requires a flexible schedule including nights, weekends, and holidays to meet business needs, which suggests a challenging work-life balance typical of retail roles. The work is entirely on-site at the store.
使命价值
Working as a brand ambassador for a globally recognized fashion house like Coach can provide a sense of pride in representing a heritage brand. However, the core function is commercial retail, so the broader social impact may be perceived as neutral.