
Head of Sales Specialist - Discovery Solutions, Life Science, India
发布于 大约 1 小时前中层管理(经理/总监)
AI 估算 · 45k–80k
Senior role in life sciences sales at a global company, requiring 8-12 years experience; competitive compensation in Bangalore.
职位详情
关于这个职位
This is a leadership role heading the technical sales support function for Merck's Discovery Solutions in India. You will manage a team of scientific specialists, develop technical enablement strategies, and collaborate with sales, marketing, and product teams to drive customer adoption. Ideal for someone with deep life science expertise, 8-12 years of experience, and a passion for bridging science and business.
最低要求
Essential: Bachelor’s degree in Chemistry, Biology, Life Sciences, or related field; advanced degree (PhD/Master’s) preferred. 8–12 years of hands-on scientific/technical experience in life sciences, chemistry, analytics, or related Discovery Solutions domains. Proven experience in a technical support, solutions scientist, or field-based scientific enablement role within a life sciences or pharmaceutical context. Demonstrated leadership experience with direct reports and cross-functional collaboration. Excellent communication, presentation, and stakeholder management skills. Ability to work cross-functionally with Sales, Marketing, Product, and Compliance teams.
工作职责
Lead and mentor the Sales Specialist function, ensuring high-quality scientific and technical support to the sales force and customers across India. Provide strategic technical guidance to Sales Directors and Franchise Leads to secure, design, and position discovery solutions effectively. Oversee and develop two direct reports: Lead for Analytical Chemistry and Lead for Biology; set clear goals, coaching plans, and performance metrics. Develop and maintain robust technical playbooks, objection handling, proof-of-concept (POC) frameworks, and demonstrator tactics aligned with franchise portfolios. Collaborate with Marketing, Field Sales, Global Discovery Solutions teams, and Portfolio leads to translate complex science into customer value propositions and competitive differentiators. Drive technical training programs for the sales team, including onboarding, ongoing education, certifications, and field coaching on product capabilities, workflow integration, and regulatory considerations. Represent India technical voice in regional Discovery Solutions leadership forums; contribute to global best practices and standardization of technical enablement. Lead coordination for trials, pilots, and customer-facing demonstrations; champion best practices for evaluating and communicating ROI and total cost of ownership. Ensure adherence to Merck’s ethics, privacy, and data protection standards in all customer interactions and technical engagements. Partner with Regulatory, Compliance, and Quality teams to ensure all technical activities meet applicable laws and Merck’s standards. Manage the local budget for technical enablement, customer demonstrations, and related activities; track ROI and cost per engagement. Monitor and report on key metrics such as response times to technical inquiries, win rate influenced by technical support, quality of technical handoffs, and customer satisfaction. Maintain relationships with thought leaders in the Science & Lab Solution space; engage in special projects as assigned.
优先资格
Desirable: Experience with discovery solutions portfolios, scientific data services, or analytical instrumentation. CRM and enablement tools familiarity (e.g., Salesforce). Prior exposure to India or South Asia markets with regulatory understanding.
AI 洞察
优缺点分析
优点
- Work at a globally respected science and technology company with a strong mission in healthcare and life sciences.
- High-impact leadership role combining science, sales, and strategy, offering excellent career growth.
- Opportunity to influence sales outcomes and customer adoption through technical enablement programs.
- Exposure to cross-functional collaboration and global best practices in a multinational environment.
- Requires continuous balancing of scientific depth with commercial acumen and sales enablement.
- Must manage multiple stakeholders and franchises, which can be demanding and complex.
- Working in India may require navigating diverse market dynamics and regulatory environments.
- This role suits experienced life science professionals with strong scientific background, proven leadership, and a passion for driving sales through technical excellence.
缺点 / 挑战
暂无明显挑战项
角色解读
- Can progress to regional or global leadership roles in technical sales enablement or commercial operations.
- Opportunity to expand into broader commercial leadership, such as Head of Franchise or Sales Director.
- May transition into product strategy or marketing roles given deep domain expertise and customer insight.
- Lead and mentor a team of sales specialists providing scientific and technical support across India.
- Develop technical playbooks, POC frameworks, and demonstrator tactics to help sales teams position discovery solutions effectively.
- Drive training and certification programs for the sales force to improve product knowledge and customer engagement.
- Collaborate with sales, marketing, product, and compliance teams to translate complex science into commercial value propositions.
- Deep scientific expertise in life sciences, chemistry, biology, or analytical domains (Bachelor's required, advanced degree preferred).
- -12 years of hands-on technical or scientific enablement experience in life sciences or pharma.
- Proven leadership skills with experience managing direct reports and cross-functional teams.
- Excellent communication and stakeholder management abilities to bridge science and sales.
申请策略
- Tailor your CV to show tangible business impact from your technical enablement efforts, such as win rate improvements or faster adoption.
- Understand Merck's mission and specific Discovery Solutions offerings to align your motivation with their culture.
- Highlight leadership experience with direct reports, especially in technical or scientific support roles.
- Showcase your domain expertise in chemistry, biology, or life sciences, with specific examples of enabling sales teams.
- Demonstrate your ability to build and execute training programs and technical playbooks.
- Emphasize cross-functional collaboration with sales, marketing, and product teams in a global context.
- Familiarize yourself with Discovery Solutions portfolio, analytical instrumentation, and scientific data services.
- Improve your knowledge of CRM tools like Salesforce and enablement platforms.
面试指南
- Use the STAR method: Situation, Task, Action, Result, to structure examples of leadership and collaboration.
- Focus on outcomes and quantify results where possible (e.g., improved win rate, reduced response time).
- Demonstrate strategic thinking by linking your actions to business goals and customer needs.
- Can you describe a time you led a technical team to improve sales performance?
- How would you develop a technical training program for a sales force with varying scientific backgrounds?
- How do you handle objections from customers about the technical capabilities of discovery solutions?
- Describe your experience collaborating with marketing and product teams to create customer value propositions.
- What metrics would you use to measure the success of technical support in a sales organization?
职位点评
Global company, scientific leadership role, strong development opportunities, but work-life balance unclear.
从薪资福利、成长空间、工作节奏和岗位方向综合评估,方便横向比较。
薪资福利
As a global leader in life sciences, Merck typically offers competitive compensation and stability. However, the JD does not provide specific salary or benefits details.
成长发展
The role emphasizes technical training, mentorship, and coaching plans, presenting strong growth opportunities in scientific and commercial leadership.
工作生活
The JD does not explicitly mention flexible work or work-life balance, though it is a standard corporate role in Bangalore. Lifestyle amenities are uncertain.
使命价值
The role directly contributes to advancing life science research and healthcare solutions, aligning with Merck's mission to 'enrich people's lives' and 'champion human progress'.
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