DFI零售集团
Technical Services Senior Officer
Technical Services Senior Officer
发布于 大约 2 个月前普通员工/个人贡献者
Hong Kong
中级经验
全职员工
仅现场办公
大专
数据分析与科学
FMCG
Supplier Management
Kpi Reporting
AI 估算 · 28k–42k
香港零售巨头的Senior Officer级别，3年经验，薪资中等偏上，考虑生活成本
职位详情
关于这个职位
This role supports Group Technical initiatives in product quality and operations, focusing on data management, digitalization projects, and third-party governance. You will develop dashboards, analyze trends, and manage technical documentation. Ideal for candidates with 3+ years of project/data management experience in FMCG or food industry.
最低要求
Bachelor’s degree in Project Management, Data, Engineering, or a science discipline is an advantage; Associate Degree / Higher Diploma holders with relevant experience will also be considered. Minimum 3 years of relevant work experience in a technical, analytical, project, or quality support role; within food or FMCG industry is a plus. Strong written and verbal communication skills in English and Chinese. Hands on involvement in digitalisation projects, system implementation and enhancement, or data automation initiatives. Experience with databases, Tableau, QA systems, PLM tools, or reporting platforms will be considered a strong plus. Familiarity and experience with AI tools is a definite benefit. Comfortable with managing multiple initiatives, priorities, and stakeholders in a structured manner. Strong problem solving mindset with the ability to connect data, systems, and delivery focused. Effective communicator with strong stakeholder management skills. Proactive team player who can work independently and drive continuous improvement.
工作职责
Data Management, Reporting & Analytics**
Manage the collection, consolidation, validation, and governance of technical and quality data across suppliers, laboratories, audits, inspections, and internal systems
Develop, maintain, and enhance automated dashboards and KPI reports to provide clear visibility of compliance, performance, and risks
Analyse trends across testing, audits, complaints, withdrawals/recalls, inspections, authority challenges cases and specifications to identify root causes and improvement opportunities. Translate complex data into clear, actionable insights for Group Product Technology, and business stakeholders
Digitalisation & Project Initiative Support**
Actively contribute to digitalisation and system enhancement initiatives, including digital platforms, data repositories, and reporting tools
Identify and support opportunities for automation, standardisation, and process optimisation to improve efficiency and data reporting quality
Support and coordinate end to end project planning and digital initiatives, from requirements gathering and planning through implementation, testing, enhancement and closure
Track actions, decisions, and deliverables across multiple initiatives and support change management activities, including documentation, communication, and post implementation reviews
Third Party Management and Supplier & Governance Support**
Monitor supplier performance using data driven metrics, covering testing, audits, complaints, inspections and specifications compliance.
Prepare and maintain Supplier Scorecards and governance summaries to support performance reviews and decision making process.
Manage and track KPIs for third party laboratories, audit firms, and inspection bodies, supporting service performance reviews and continuous improvement
Manage billing processes with internal and external stakeholders to ensure invoice accuracy, and liaise with finance teams to ensure timely third party payments
Documentation & Control**
Manage and maintain the Technical Library, ensuring SOPs, guidelines, and technical manuals are controlled, current, and audit ready
Support licence, certification, and regulatory trackers tools through structured data and document management
Strategic & Ad hoc Support**
Collaborate with key stakeholders on strategic projects, transformation initiatives, and business cases, including third party tendering with Group Non-Trade.
Provide ad hoc analysis, research, and performance reporting to support management decisions
AI 洞察
优缺点分析
优点
- Join a leading Asian retailer with strong brand portfolio and global exposure.
- Hands-on involvement in digitalization projects, gaining modern data and project management skills.
- Clear career progression within a large, stable organization.
- Work with cross-functional teams and external partners, building a broad network.
- Fast-paced environment with multiple initiatives and tight deadlines.
- Requires balancing technical data work with stakeholder coordination, which can be demanding.
- May need to quickly adapt to new digital tools and regulatory changes in food/retail.
- This role is ideal for a mid-level professional with 3+ years in data or project management within FMCG/retail, who enjoys driving operational improvements through data and digital tools.
缺点 / 挑战
暂无明显挑战项
角色解读
- Progress to Technical Manager or Data Governance Lead within the retail group.
- Expand into digital transformation or business intelligence roles across the organization.
- Develop deep expertise in FMCG quality and compliance, opening doors to senior advisory positions.
- Manage and analyze technical and quality data from suppliers, labs, and audits to generate dashboards and KPI reports.
- Support digital transformation initiatives by implementing automation, reporting tools, and system improvements.
- Oversee third-party performance through scorecards, billing, and governance reviews.
- Maintain technical documentation and ensure compliance with SOPs and regulations.
- Strong data management and analytical skills, with experience in Tableau or similar BI tools.
- Project management ability to coordinate digitalization initiatives from planning to closure.
- Knowledge of quality systems (e.g., QA, PLM) and familiarity with AI tools is a plus.
- Excellent stakeholder management and communication skills in English and Chinese.
申请策略
- Research DFI Retail Group's digital transformation initiatives and mention them in your cover letter.
- Prepare examples of how you used data to drive business decisions or improve processes.
- Emphasize experience in data reporting, dashboard creation (e.g., Tableau), and project coordination.
- Quantify achievements in improving data quality, automating reports, or reducing processing time.
- Showcase familiarity with quality management systems and third-party vendor management.
- Highlight any digitalization or system implementation projects you led or contributed to.
- Get certified in Tableau or Power BI to strengthen data visualization skills.
- Learn basic project management methodologies (e.g., Agile, Scrum) if not already familiar.
面试指南
- Use STAR (Situation, Task, Action, Result) to structure responses, emphasizing your analytical and project management skills.
- For data questions, explain your approach to validation, visualization, and stakeholder communication.
- Show enthusiasm for learning new tools and adapting to digital trends.
- Can you describe a time you improved a reporting process using automation or digital tools?
- How do you prioritize multiple projects with competing deadlines?
- Tell me about your experience with supplier performance management or scorecards.
- How do you ensure data accuracy and governance when handling large datasets?
- What digitalization projects have you been involved in, and what was your role?
匹配度报告
61
综合匹配度
Reputable retail giant with modern digital tools exposure, but office-based and no explicit WLB perks.
适合人群
This role suits candidates prioritizing skill development and career growth over work-life balance.
最强匹配
成长发展匹配
最弱匹配
工作生活匹配
薪资福利65
成长发展80
工作生活45
使命价值55
薪资福利匹配
65中等
Salary is competitive for the role but not explicitly disclosed; benefits like bonuses or allowances are not mentioned. Stability is high due to company size and market position.
薪资信号未披露（AI估算：28K-42K/月）
成长发展匹配
80较高
The role offers hands-on digitalization projects, exposure to modern tools (Tableau, AI), and potential career growth within a large retail group. Training is implied through project involvement.
技术前沿主流现代技术
技术栈Tableau、QA systems、PLM tools、AI tools
业务类型cost_center
工作生活匹配
45较低
Full-time office-based role in Hong Kong with no mention of flexible work or WLB. Likely standard office hours but may involve some stress due to multiple initiatives.
工作模式仅现场办公
办公地点海外（不适用）
加班情况未提及（无法判断）
使命价值匹配
55较低
Working for a major retailer serving Asia contributes to everyday consumer needs, but the role is operational with limited direct social impact. Industry is stable and relevant.
行业发展稳定成熟行业
社会影响中性/一般
创新程度积极采用新技术
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