DSM-Firmenich logo
帝斯曼芬美意
Single Position

Single Position

发布于 5 个月前

普通员工/个人贡献者

Dubai, United Arab Emirates
初级经验
全职员工
仅现场办公
本科
销售与零售
客户服务
数据分析
沟通能力
订单管理
销售协调
CRM
MS Office
SAP

AI 估算 · 25k–40k

作为跨国企业的初级销售支持岗,薪资在东京市场具备竞争力,注重客户服务和流程管理技能。

职位详情

关于这个职位

这是一个销售协调员职位,主要负责处理客户服务请求、支持订单交付、确保数据准确性和合规性,以促成良好的商业成果

工作内容包括管理文档和法规请求、跟进客户合同、协调样品管理以及支持销售报告等

最低要求

大学毕业生

至少2年相关职位或行业经验
熟练掌握SAP和MS Office(Word, Excel, PowerPoint, Outlook)
优秀的人际交往和利益相关者参与能力
出色的书面和口头沟通能力
积极主动、态度积极,在与内外部利益相关者合作时具有“能做到”的态度

工作职责

管理文档和法规请求:CRM案例、法规查询、文档请求

支持管理并端到端跟进所有CCR直至关闭,确保及时有效的沟通
与客户协调样品管理及跟踪
定期监控并跟进客户的未完成合同和未履行量
根据合同管理销售返利
支持IBP、报价管理和销售报告

AI 洞察

优缺点分析

优点

  • Work for a leading global company in health, nutrition, and beauty with strong industry impact.
  • Exposure to diverse business functions and international stakeholders, enhancing career development.
  • Company offers unique career paths and growth opportunities across different sectors.
  • May involve managing high volumes of customer requests and documentation, requiring strong organizational skills.
  • Need to ensure compliance and accuracy in a fast-paced sales environment, which can be demanding.
  • Working in a multinational setting may require adapting to different time zones and cultural nuances.
  • This role is suitable for proactive individuals with 2+ years of experience in sales support or customer service, who thrive in collaborative, science-led environments.

缺点 / 挑战

暂无明显挑战项

角色解读

  • Potential to advance within the sales team to roles like Sales Specialist or Account Manager.
  • Opportunities to move across health, nutrition, and beauty sectors within the company's global structure.
  • Manage customer service requests and documentation, including CRM cases and regulatory inquiries.
  • Coordinate order delivery and sample management, ensuring data accuracy and compliance.
  • Support sales operations through contract monitoring, rebate management, and sales reporting.
  • Proficiency in SAP and MS Office for data management and reporting.
  • Strong interpersonal and communication skills for engaging with customers and stakeholders.
  • Ability to handle multiple tasks with a proactive and positive attitude.

申请策略

  • Research dsm-firmenich's focus on sustainability and innovation in health, nutrition, and beauty.
  • Tailor your application to reflect the company's values of collaboration and going beyond expectations.
  • Highlight experience with SAP and MS Office, especially in sales or customer service contexts.
  • Emphasize achievements in managing customer requests, improving processes, or ensuring compliance.
  • Showcase interpersonal skills and examples of effective stakeholder communication.
  • Brush up on SAP functionalities related to sales and order management.
  • Practice data analysis and reporting skills using Excel for sales metrics.
  • Enhance knowledge of regulatory requirements in the health or nutrition industry.

面试指南

  • Use the STAR method (Situation, Task, Action, Result) to structure your responses with concrete examples.
  • Focus on outcomes and how your actions contributed to business goals or customer satisfaction.
  • Align your answers with the company's emphasis on science, sustainability, and collaboration.
  • Describe your experience with SAP in managing sales or customer service processes.
  • How do you prioritize and handle multiple customer requests simultaneously?
  • Can you give an example of a time you improved a process to ensure compliance or accuracy?
  • How do you communicate effectively with both internal teams and external customers?
  • Why are you interested in working at dsm-firmenich and in this role?

职位点评

Watch Jobs