Transportation Specialist - Transportation, NOC Outbound
🤖 AI 估测：¥12K-18K
发布时间：大约 1 个月前
ℹ️关于这个职位
作为亚马逊网络运营中心（NOC）的运输运营专员，您将负责监控和协调亚马逊全球供应链中的运输执行，确保货物准时、无故障地从供应商运至履约中心，再从履约中心运至承运商枢纽
您需要处理运输过程中的异常情况，分析网络数据趋势，并与内外部利益相关者沟通，以保障客户体验和业务连续性
该职位要求精通日语，并需在24/7轮班环境中工作
✓工作职责
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
· Develop and/or understand performance metrics to assist with driving business results.
· Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC.
· Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
· Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Languages proficiency (mandatory) – Japanese.
Providing real-time customer experience by working in 24*7 operating environment (INCLUDING NIGHT SHIFT)
⭐最低要求
Speak, write, and read fluently in Japanese at a business level or above (N1+)
👍优先资格
Experience with end-to-end ownership of major project deliverables