Take full responsibility for daily business operations and safety management of the department, develop and implement departmental work plans, ensure achievement of KPIs, and guarantee transportation safety and compliance.
全面负责部门日常业务运营和安全管理,制定并落实部门工作计划,确保部门KPI达成,保障运输安全和合规 Manage and guide the distribution team, including drivers, coordinators, planners, and support staff; organize safety activities and regular safety meetings to enhance team safety awareness and skills. 管理和指导配送团队,包括司机、协调员、计划员及支持人员,组织安全活动和定期安全会议,提升团队安全意识和技能 Be responsible for vehicle deployment, maintenance, and certification management, ensuring all vehicles and assets meet safety and operational standards, and timely handling and renewal of relevant licenses. 负责车辆调度、维护及证照管理,确保所有车辆和资产符合安全及运营标准,及时办理和更新相关许可证 Optimize distribution plans and service processes, improve delivery efficiency, strictly control operational costs (such as fuel, tolls, filling loss), and continuously enhance transportation service quality and customer satisfaction. 优化配送计划和服务流程,提升配送效率,严格控制运营成本(如燃油、路桥费、充装损耗等),持续提升运输服务质量和客户满意度 Monitor departmental operational data, handle customer complaints and incidents promptly, drive continuous improvement of business processes, and ensure departmental management complies with company safety standards and national transportation regulations, especially for dangerous goods transportation. 监控部门运营数据,及时处理客户投诉和异常事件,推动业务流程持续改进,确保部门管理工作符合公司安全标准及国家运输法规,尤其是危险品运输管理 Organize team training and performance evaluation, enhance team cohesion and communication skills, and promote employee development. 组织团队培训与绩效考核,提升团队凝聚力和沟通协作能力,促进员工发展 Actively cooperate with government inspections, ensure departmental operations are compliant, participate in relevant government meetings, and respond promptly to regulatory requirements. 积极配合政府部门检查,确保部门运营合规,参与政府相关会议,及时响应监管要求 Complete other tasks assigned by senior management as needed.