HR Manager - Generalist

优缺点分析

角色解读

• Advance within the HRBP track to become a senior HR Business Partner for a larger business unit or region.
• Specialize in a specific HR Centre of Excellence (COE) such as Compensation & Benefits or Talent Acquisition, becoming a regional expert.
• Progress to an HR Director or Country HR Head role, taking on broader strategic and leadership responsibilities for the Taiwan office.
• Act as the primary HR operational partner and advisor for the Taiwan GOS business, ensuring smooth execution of all HR processes.
• Manage the end-to-end payroll cycle via an external vendor, handling remuneration verification, reconciliation, and government-related claims.
• Lead and coordinate the full-cycle recruitment process, from needs assessment and sourcing using Workday to onboarding and orientation.
• Provide crucial support on employee relations, including performance management of underperformers, workplace investigations, and compliance during restructures.
• Comprehensive knowledge of HR operations, including payroll administration, benefits management, and Taiwanese employment law frameworks.
• Proven experience in employee relations, investigations, and grievance management within a complex organization.
• Proficiency with HRIS platforms, specifically Workday, for recruitment, data maintenance, and reporting.
• Strong stakeholder management, communication, and interpersonal skills to partner with business leaders and HR Centers of Excellence (COE).

申请策略

• Research Colliers International's business lines, especially Global Occupier Services (GOS), and their company values to tailor your application.
• Prepare specific stories using the STAR method that demonstrate your impact on improving HR processes, resolving employee conflicts, or streamlining recruitment.
• Explicitly detail your 5+ years of experience in a Generalist or HR Operations role within a large, diverse company.
• Provide concrete examples of managing employee relations cases, investigations, and performance improvement plans.
• Highlight your hands-on experience with HRIS systems, specifically Workday (recruitment, reporting, data management).
• Showcase your experience with payroll processes (outsourced or in-house) and administration of benefits programs.
• Deepen your knowledge of Taiwanese employment law, awards, and best practices for workplace investigations.
• Enhance your data reporting and analysis skills within your current HRIS (e.g., Workday) to generate actionable insights.

面试指南

• For behavioral questions (Describe a time...), use the STAR method: Situation, Task, Action, Result. Focus on your specific actions and the positive, measurable outcome.
• For technical/process questions (How have you used...), be prepared to walk through the specific steps you took, the tools you used (e.g., Workday modules), and the impact on efficiency or accuracy.
• For knowledge-based questions (What is your approach...), outline a structured framework (e.g., for compliance: monitor, interpret, communicate, train, audit) and link it to practical examples from your experience.
• Describe your experience with an employee relations investigation. What was the situation, what was your process, and what was the outcome?
• How have you used an HRIS system like Workday to improve the efficiency of an HR process (e.g., recruitment, reporting)?
• Tell us about a time you had to manage conflicting priorities from different business stakeholders. How did you handle it?
• What is your approach to ensuring payroll accuracy and timely processing when working with an outsourced vendor?
• How do you stay updated with changes in Taiwanese employment law and ensure HR practices remain compliant?