Solutions Engineer

作为思科ThousandEyes团队的解决方案工程师，你将担任客户与技术之间的桥梁，负责向潜在客户展示产品价值、支持技术试用和部署，并与销售、产品团队紧密协作

Support the technical sales process. Assist sales in technical prospecting to help uncover opportunities. Demonstrate solution to showcase capabilities and use-cases. Build and maintain a technical and trusted advisor relationship with customers. Support customers during solution trials. Scope and architect solution deployments. Present to decision makers during trial wrap-up meetings. Participate as a member of the Solutions Engineering teams. Participate on weekly team meetings. Participate in quarter business review sales meetings. Present technical topics and successful wins. Share technical challenges and ways to overcome. Interact with team to ask questions, share experiences, and exchange ideas. Help establish and enhance demonstration material showcasing the solution. Research technical topics impacting the industry to grow as an industry leader. Interface with Marketing. Support trade shows and networking events. Support ThousandEyes Connect events. Contribute to blog and social media posts. Suggest and contribute to white-papers and case-studies. Interface with Product Management and Engineering. Provide solution feedback from hands-on use and customer interaction. Provide solution suggestions and enhancements to drive solution strategy. Participate, drive and provide feedback on internal and external solution beta programs. Interface with Customer Success. Coordinate with Customer Success in providing post-sales support (training, deployment, support, etc.). Encourage and guide customers to utilize Customer Success as an extension of their NOC to help ensure success.