Develop and maintain quality plans, control plans, inspection standards, sampling plans, acceptance criteria, test methods, and reaction plans for incoming, in-process, and finished products.
Monitor product and process performance using inspection results, SPC, capability analysis, and quality data; identify risks and drive timely containment and corrective actions. Lead structured problem solving for process, product, and customer quality issues; verify root cause, corrective action effectiveness, and prevention of recurrence. Partner with Manufacturing and Engineering to define critical-to-quality characteristics, critical process parameters, and robust process controls. Support process and product qualification, measurement-system validation, manufacturing changes, new product introduction, and product or process transfer. Manage supplier quality activities, including qualification, audits, performance monitoring, process changes, nonconformance management, corrective actions, and supplier development. Define incoming-material controls and work with suppliers and internal teams to resolve material issues, improve capability, and reduce supply-related quality risk. Maintain supplier quality records and provide clear status updates on supplier risks, corrective actions, and improvement projects. Implement and improve Quality Management System processes, including document and record control, change control, training, nonconformance and CAPA, internal audit, and management review. Plan and perform quality system, process, product, and supplier audits; document findings, track actions, and verify effective closure. Ensure effective control of nonconforming material and maintain accurate quality records, procedures, work instructions, risk assessments, and quality metrics. Collaborate with Corning Supplier Quality teams and cross-functional stakeholders to align priorities, resolve supplier quality issues, and share best practices.